Job summary
To manage the Portering and Car Parking services within the agreed operational budget in excess of £10 million and allocate, both budget and accountability, appropriately across all areas ensuring effective use of resources.
Key responsibility for the delivery of high-quality Portering and Car Parking services to meet patient and clinical need.
To act and be qualified to take responsibility as Professional Lead Officer for Portering and Car Parking services including national initiatives e.g., Patient Led Assessment of the Care Environment (PLACE), CQC and NHSE inspections for all parties included within the scope of Estates and Facilities Management services.
To develop staff engagement and communications for Portering and Car Parking services which ensures that teams are involved in the development of their services.
Main duties of the job
The post holder will work for Estates & Facilities and have responsibility for the effective management of Portering and Car Parking Services functions across all acute NHS organisations.
You will have responsibility for a workforce numbering around 300 (220 WTE) and a budget responsibility or c£10 million.
You will be responsible for the day-to-day operational management of the Portering and Car Parking services. The post holder is also responsible for managing the postal, linen and waste teams within the main portering service. A key focus will be the management of compliance for all sites and that the Trusts services are maintained in a safe and comfortable condition for all patients, staff and visitors. Ensuring the services is delivered to meet statutory requirements, government targets, and NHS guidelines, with particular focus on providing a service which will improve the patients' experience.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
Responsible for around 300 staff across two service areas.
Manage, lead and support Portering and car Parking managers to ensure that service areas are adopting best practice to support the Trusts objectives.
Ensure that managers are supported to lead, motivate, and develop staff.
Ensure that staff have been trained, both mandatory and specialisms, and implement robust training regimes to deliver that training This includes Medica Gas training, Moving and Handling and other role specific training.
Ensure that all staff in the service areas are regularly appraised and have a Personal Development Plan which supports the Trusts objectives, visions, and values.
Ensure staff in the service area work within the requirements of the European Working Time Directive
Promote learning opportunities in a wide range of formats to improve multi-disciplinary and flexible working.
Ensure that the service areas provide opportunities for talent to be developed to ensure the service area continues to improve
Job description
Job responsibilities
Responsible for around 300 staff across two service areas.
Manage, lead and support Portering and car Parking managers to ensure that service areas are adopting best practice to support the Trusts objectives.
Ensure that managers are supported to lead, motivate, and develop staff.
Ensure that staff have been trained, both mandatory and specialisms, and implement robust training regimes to deliver that training This includes Medica Gas training, Moving and Handling and other role specific training.
Ensure that all staff in the service areas are regularly appraised and have a Personal Development Plan which supports the Trusts objectives, visions, and values.
Ensure staff in the service area work within the requirements of the European Working Time Directive
Promote learning opportunities in a wide range of formats to improve multi-disciplinary and flexible working.
Ensure that the service areas provide opportunities for talent to be developed to ensure the service area continues to improve
Person Specification
Qualifications
Essential
- Relevant technical/ professional qualification to degree standard and or significant experience in the management of Facilities Services at a similar level
Desirable
- Membership of relevant professional body
Experience
Essential
- Demonstrable significant experience of working at management level in a similar field within NHS or private sector
- Proven track record in leading, co-ordinating and developing a range of services including Portering & Car Parking Services
Desirable
Knowledge
Essential
- A comprehensive knowledge of healthcare policy in relation to Portering and Car Parking and including Soft Facilities services and the patient environment.
Interpersonal Skills
Essential
- Able to motivate and lead multi-disciplinary staff groups and all levels
- Good facilitation skills; able to lead meetings effectively
- Well organised with attention to detail and accuracy
- Excellent oral and written communication skills (including complex report writing) and presentation skills.
Flexibility
Essential
- Flexibility to cover colleagues when required and or be able to work unsociable hours. Participation in 'on call'.
Person Specification
Qualifications
Essential
- Relevant technical/ professional qualification to degree standard and or significant experience in the management of Facilities Services at a similar level
Desirable
- Membership of relevant professional body
Experience
Essential
- Demonstrable significant experience of working at management level in a similar field within NHS or private sector
- Proven track record in leading, co-ordinating and developing a range of services including Portering & Car Parking Services
Desirable
Knowledge
Essential
- A comprehensive knowledge of healthcare policy in relation to Portering and Car Parking and including Soft Facilities services and the patient environment.
Interpersonal Skills
Essential
- Able to motivate and lead multi-disciplinary staff groups and all levels
- Good facilitation skills; able to lead meetings effectively
- Well organised with attention to detail and accuracy
- Excellent oral and written communication skills (including complex report writing) and presentation skills.
Flexibility
Essential
- Flexibility to cover colleagues when required and or be able to work unsociable hours. Participation in 'on call'.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
