Job summary
The Leicestershire and Rutland Breast Screening Programme currently screen approximately 153,000 women on a 3 year schedule.
We have 3 Mobile Units and 2 Static Units (Breast Care Centre) and the (Leicester General Unit. We invite all Leicestershire GP registered women from the ages of 47-73 to attend for breast screening.
We are currently recruiting a Band 2 Breast Service Co-Ordinator to join the Breast Imaging Team. You would be responsible for the booking of appointments, telephone enquiries, and clinic preparation. Accuracy is paramount within this role and the ability to work under pressure.
If you have 2 or more years' admin experience and would like to work at the Breast Care Centre we would welcome your application.
If you would like any more information about this post please contact Gill Knott (Administration Manager) on Ext 12517.
Main duties of the job
- Using the Netcall System to retrieve and make telephone calls
- Booking of Breast Screening Appointments
- Manning the Main Reception as and when required
- Preparation of Screening Clinics
- Overseeing the outcomes from the screening clinics
- Ensuring all results are processed and distributed
- Comply with the KPI (Key Performance Indicators
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- To be responsible for the timeliness. accuracy and integrity of the data recorded on paper and electronic systems.
- Update the relevant IT system (NBSS) with any suspensions, cancellations and DNAs ensuring any required actions are completed in line with CMG and Trust-wide policies.
- Provide reception service to patients/clients attending appointments in the Breast Care Centre.
- Check demographic details and all information.
- Take telephone inquiries. manage and book appointments appropriately.
Job description
Job responsibilities
- To be responsible for the timeliness. accuracy and integrity of the data recorded on paper and electronic systems.
- Update the relevant IT system (NBSS) with any suspensions, cancellations and DNAs ensuring any required actions are completed in line with CMG and Trust-wide policies.
- Provide reception service to patients/clients attending appointments in the Breast Care Centre.
- Check demographic details and all information.
- Take telephone inquiries. manage and book appointments appropriately.
Person Specification
Training and Qualifications
Essential
- Maths and English G.C.S.E Grade or equivalent
Experience
Essential
- Previous experience in administrative role with patient/customer care requirement
Knowledge and Experience
Desirable
- Previous experience of using computerised information systems
Skills/Organisational
Essential
- Data protection and confidentiality
- Ability to work under pressure and prioritise workload
Communication Skills
Essential
- Good level of written communication skills
- Deals with situations with tact and diplomacy
- Ability to seal with inquiries where there may be a barrier to understanding
Person Specification
Training and Qualifications
Essential
- Maths and English G.C.S.E Grade or equivalent
Experience
Essential
- Previous experience in administrative role with patient/customer care requirement
Knowledge and Experience
Desirable
- Previous experience of using computerised information systems
Skills/Organisational
Essential
- Data protection and confidentiality
- Ability to work under pressure and prioritise workload
Communication Skills
Essential
- Good level of written communication skills
- Deals with situations with tact and diplomacy
- Ability to seal with inquiries where there may be a barrier to understanding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
