Job summary
The postholder will be responsible for providing timely, efficient and effective operational management ensuring that the Portering service is responsive and provided to the highest possible standards that are service user focused. To identify changing demand on the services, developing and implementing, in conjunction with the Portering Manager, plans to meeting them and supporting the change management process.
The postholder will be responsible for providing timely, efficient and effective operational management ensuring that the Portering service is responsive and provided to the highest possible standards that are service user focused. Deputising in the absence of the Portering Manager.
Main duties of the job
- Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
- Observe confidentiality of patients and employing trusts business at all times.
- Communicate and liaise effectively with Work Colleagues, Managers and with Clinical
- Teams accordance with Trust values.
- Working flexibly within the Porters Team
- Working as part of a team
- Having and maintaining good relationships and communication with Clinical Services working together to provide a high quality service.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and Managing the Waste on-site, Post are delivered.
- To provided efficiently and cost effectively service, at the agreed quality and according to UHL requirements.
- Demonstrate clear leadership of the services and staff which motivates all staff to achieve high quality services and maintain good staff morale.
- To support the Portering Manager produce and implement appropriate training plan to ensure staff receive required job role and mandatory training, comply with hygiene and safety legislation and statutory requirements e.g., Health and Safety at Work Act, COSHH, Infection Prevention Control to maintain a clean and safe environment to protect themselves, colleagues, patients, staff and visitors.
- Monitor the effectiveness and quality of services provided by carrying out technical and managerial audits in designated disciplines.
- Submit accurate reports to the Portering Manager in a timely manner, including audit results for the National Specification for Cleanliness in the NHS, action plans resulting from Environmental Health and other audits.
- Ensuring all financial targets are met.
- To set up an effective communication, regular planned meetings with Team leaders/Staff for information sharing.
Job description
Job responsibilities
- Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and Managing the Waste on-site, Post are delivered.
- To provided efficiently and cost effectively service, at the agreed quality and according to UHL requirements.
- Demonstrate clear leadership of the services and staff which motivates all staff to achieve high quality services and maintain good staff morale.
- To support the Portering Manager produce and implement appropriate training plan to ensure staff receive required job role and mandatory training, comply with hygiene and safety legislation and statutory requirements e.g., Health and Safety at Work Act, COSHH, Infection Prevention Control to maintain a clean and safe environment to protect themselves, colleagues, patients, staff and visitors.
- Monitor the effectiveness and quality of services provided by carrying out technical and managerial audits in designated disciplines.
- Submit accurate reports to the Portering Manager in a timely manner, including audit results for the National Specification for Cleanliness in the NHS, action plans resulting from Environmental Health and other audits.
- Ensuring all financial targets are met.
- To set up an effective communication, regular planned meetings with Team leaders/Staff for information sharing.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Skills
Essential
- Have a good standard of the English language both written and oral communication skills. Ability to work as part of a team or on own initiative. Able to prioritise tasks, achieving deadlines and under pressure. Knowledge and ability to use a mobile tablet computer
Interpersonal Skills
Essential
- Effective communication skills with all levels of staff, patients and visitors. Able to handle difficult situations discreetly and patiently. Able to work in a busy environment. Positive approach to customer care and seeks to enhance service provision
Flexibility
Essential
- Able to cover colleagues when required and to work unsociable hours. Flexible approach to working practices
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description. Previous experience of working within a healthcare environment. Previous experience of working in a supervisory role. Demonstrate application to repetitive work
Equality and Diversity
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Skills
Essential
- Have a good standard of the English language both written and oral communication skills. Ability to work as part of a team or on own initiative. Able to prioritise tasks, achieving deadlines and under pressure. Knowledge and ability to use a mobile tablet computer
Interpersonal Skills
Essential
- Effective communication skills with all levels of staff, patients and visitors. Able to handle difficult situations discreetly and patiently. Able to work in a busy environment. Positive approach to customer care and seeks to enhance service provision
Flexibility
Essential
- Able to cover colleagues when required and to work unsociable hours. Flexible approach to working practices
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description. Previous experience of working within a healthcare environment. Previous experience of working in a supervisory role. Demonstrate application to repetitive work
Equality and Diversity
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
