Job summary
An exciting leadership opportunity has arisen to become part of the Pain Management Team.
The successful candidates will need to be dynamic, forward thinking, adaptable to change and support operational and clinical improvements.
ITAPS (Intensive Care, Theatres, Anaesthetics, Pain & Sleep) CMG (Clinical Management Group) are looking for a Service Manager to support all services in the group with Theatre/AICU productivity, transformation projects and day to day Operational delivery in the clinical environment
There is a wide range of opportunities to co-ordinate and lead on new and existing initiatives within theatres and Intensive care as well as supporting the clinical and Operational teams in delivering quality improvement projects .
This role would be ideal for driven individuals who need a challenge and are looking for operational management experience within an acute service area.
Main duties of the job
This role within ITAPS will be part of a site based team responsible for the operational delivery of services and supporting efficiency and productivity initiatives across all of ITAPS. The role will include supporting the admin and clinical teams on site to deliver activity in outpatient and theatres setting , working with clinicians, external stakeholders and supporting Operational and clinical management teams .
Supporting RRT pathways and utilisation key performance indicators, undertake Quality improvement projects and deliver outcomes to the clinical and Operational teams, support ongoing transformation work .
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by newvaluesand we will work to ensure they are an everyday reality for all: - we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
-
To work collaboratively with others to identify and implement potential service improvements or developments, where necessary producing business cases for consideration by the CMG Management Team seeking advice and guidance from the General Manager.
-
To promote a culture in which multi-disciplinary teams strive for continuous quality improvement by recording and learning from mistakes and complaints.
-
To work proactively to ensure collaborative and effective relationships within the service and between the service and other services, whether within or outside the CMG (and within and outside the Trust where appropriate).
-
To ensure effective systems of communication are in place and utilised.
-
To be responsible for any specific budget areas delegated by the General Manager and to support the General Manager in co-ordinating budgets and financial plans for the services.
-
To work in collaboration with all staff in the service area/s to ensure that the business plans are fulfilled and that there is adherence to the budget.
-
To lead on or support new regional or local initiatives.
-
To analyse, monitor and manage patient activity and other service performance in a way that complies with National, Regional or local standards and targets.
-
To monitor closely contracts and targets to enable proactive and timely actions, liaising with the General Manager as appropriate.
-
To produce reports on financial, contractual and performance as necessary.
-
To participate in benchmarking, policy setting and review to ensure standards are maintained and reviewed.
-
Where required, to manage relevant staff within service areas in such a way that contracts and targets are delivered.
-
To ensure that sickness absence for staff that report to this post is managed appropriately and in line with the Trusts Sickness Absence Policy
-
To participate as appropriate in the proper investigation of patient complaints or complaints from other users of the service, drafting of responses as necessary and taking identified corrective actions.
-
To support the education of staff by encouraging learning from complaints to ensure the highest quality of patient care is delivered.
-
To support the systems of incident reporting and education of staff following incidents and adverse events.
(please refer to the job description/person specification for full details on the role)
Job description
Job responsibilities
-
To work collaboratively with others to identify and implement potential service improvements or developments, where necessary producing business cases for consideration by the CMG Management Team seeking advice and guidance from the General Manager.
-
To promote a culture in which multi-disciplinary teams strive for continuous quality improvement by recording and learning from mistakes and complaints.
-
To work proactively to ensure collaborative and effective relationships within the service and between the service and other services, whether within or outside the CMG (and within and outside the Trust where appropriate).
-
To ensure effective systems of communication are in place and utilised.
-
To be responsible for any specific budget areas delegated by the General Manager and to support the General Manager in co-ordinating budgets and financial plans for the services.
-
To work in collaboration with all staff in the service area/s to ensure that the business plans are fulfilled and that there is adherence to the budget.
-
To lead on or support new regional or local initiatives.
-
To analyse, monitor and manage patient activity and other service performance in a way that complies with National, Regional or local standards and targets.
-
To monitor closely contracts and targets to enable proactive and timely actions, liaising with the General Manager as appropriate.
-
To produce reports on financial, contractual and performance as necessary.
-
To participate in benchmarking, policy setting and review to ensure standards are maintained and reviewed.
-
Where required, to manage relevant staff within service areas in such a way that contracts and targets are delivered.
-
To ensure that sickness absence for staff that report to this post is managed appropriately and in line with the Trusts Sickness Absence Policy
-
To participate as appropriate in the proper investigation of patient complaints or complaints from other users of the service, drafting of responses as necessary and taking identified corrective actions.
-
To support the education of staff by encouraging learning from complaints to ensure the highest quality of patient care is delivered.
-
To support the systems of incident reporting and education of staff following incidents and adverse events.
(please refer to the job description/person specification for full details on the role)
Person Specification
Formal Qualifications
Essential
- Degree or work experience equivalent
Healthcare Experience
Essential
- Evidence of expansive experience working in healthcare (NHS / Other)
Experience
Essential
- Experience of managing performance issues
Desirable
Person Specification
Formal Qualifications
Essential
- Degree or work experience equivalent
Healthcare Experience
Essential
- Evidence of expansive experience working in healthcare (NHS / Other)
Experience
Essential
- Experience of managing performance issues
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
