Head of Operations – Women’s and Children’s Clinical Management Group

Job description

Job responsibilities

Message from Jon Melbourne, Chief Operating Officer and Jonathan Cusack, Clinical Director Womens and Childrens

Thank you for your taking the time to consider this opportunity to work with us. We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an exciting opportunity to recruit a new Head of Operations for Womens and Childrens Clinical Management Group (W&C CMG).

UHL is a Trust with regional and national reach. It has an operating turnover in excess of £1.4 billion and it provides a wide range of general and specialist services across a diverse range of communities in Leicester, Leicestershire and Rutland (LLR) and beyond. Whilst we are a large Trust, it is essential that we ensure all of our communities, patients and colleagues receive a personal and positive experience when they interact with the Trust reflected in our new vision leading in healthcare, trusted in communities.

W&C is one of the biggest and most complex CMGs in UHL, including one of the largest maternity and neonatal services in the UK and a childrens hospital with all key services located on one site. With a budget of £215m and over 2,100 colleagues, W&C has services which operate across Leicester Royal Infirmary, Leicester General, Glenfield and community hospitals, as well as out in the wider community.

Now is an exciting time for W&C, with developments, service improvements and investments across the CMG. This includes the New Hospitals Programme which will mean a huge investment in UHL and patient care in Leicester. Our programme will deliver a new childrens hospital and a dedicated women and families hospital at the Leicester Royal Infirmary.

We are looking for a Head of Operations who can show that they lead in the right way and that can evidence what they deliver. We will work together as a team across UHL to drive improvements in care and to create an environment in which individuals and teams can excel. We want to UHL to have one of the best cultures in the NHS because an inclusive and empowering culture delivers safe care.

The post-holder will play a key role in ensuring supportive and responsive operational leadership across W&C and UHL. We want a leader who will work alongside us to drive improvements to lead our services. The role will provide many opportunities to make a difference for our staff and patients, and will have our full support.

UHL is also part of the LLR Integrated Care System and we already have strong relationships with primary care, CCG, Leicestershire Partnership Trust, Local Authority and voluntary sector partners.

We are working to the following timeline:

• Job goes live: 28th September
• Job closes: 18th October
• All candidates contacted to confirm if they have made the shortlist: by 20th October
• Proposed Interview date: 3rd November 2023

If you would like to speak to us about the role, please do get in touch. Thank you.

Jon Melbourne, Jon.melbourne@uhl-tr.nhs.uk

Jonathan Cusack, Jonathan.cusack@uhl-tr.nhs.uk

The detailed job description and main responsibilities are included as an attachment to this advert.

Person Specification

Training & Qualifications

Essential

• Educated to Masters Level or equivalent knowledge and competency in management
• Extensive knowledge of the NHS in the acute sector with up to date knowledge of medical/surgical services oEvidence of CPD

Experience

Essential

• Experience of leading and delivering significant programmes of change within an NHS setting
• Demonstrable success in delivering change and performance with and through your management and clinical teams
• Ability to analyse complex problems and to develop practical and workable solutions to address them
• Working with clinical teams and senior colleagues towards the formation of service and business opportunities
• Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands
• Ability to manage and deliver to deadlines and within resources
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
• Experience of managing multi-million pound budgets with responsibility for negotiating and performance management of complex contracts across and within services of significant financial value

Communication and relationship skills

Essential

• Excellent communications skills, written and oral
• Ability to build successful teams
• Able to work collaboratively with partner organisations
• Ability to influence and motivate staff to deliver challenging targets
• Ability to present highly complex data
• Proven negotiating skills
• Ability to manage conflict

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high-quality care and interactions with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary/Cross Site

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)