Job summary
Area of Work: Cellular Pathology (Mortuary)
Working pattern: 37.5 hours/week -7.5 hours/day within the period 08.00 to 17.00 - after training
Main duties of the job
The Mortuary is a specialty within Cellular Pathology. We care for patients who have died within the Leicester hospitals and the surrounding community. We provide a comprehensive range of services that includes Coronal, Forensic and Pediatric and Neonate post-mortems and in recent years have developed and launched a Computerized Tomography Post Mortem (PMCT) service.
As an Assistant Technical Officer in the Mortuary Service you will be required to carry out a wide range of tasks related to mortuary service work. Working in the departments reception areas, your main duties will be receiving and releasing deceased patients from our care, completion of all paperwork associated with patient care and provision of a vital Front of House service i.e. dealing with telephone and email enquiries and welcoming visitors to the department in an appropriate manner.
Full training will be given but demonstrable experience of working in a mortuary or allied profession and all aspects of patient care including the use of specialist equipment and supporting the bereaved would be an advantage. In addition candidates will have an empathetic, caring and helpful manner, excellent attention to detail and communication skills and a thorough understanding of the importance of good customer service in this unique area of healthcare.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
Job description
Job responsibilities
Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHLs mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.
Due to internal promotion, a full time vacancy has arisen for an enthusiastic, self-motivated person to join our small but dedicated team within the Mortuary.
Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHLs mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.
This application will be closed once sufficient applications have been received. This can happen quickly, therefore early application is advised.
Mortuary work involves a significant amount of physical, manual work and can be emotionally challenging. Appropriate advice from Trust health and safety professionals may be sought during the recruitment process to ensure prospective new team members are appropriately supported.
Job description
Job responsibilities
Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHLs mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.
Due to internal promotion, a full time vacancy has arisen for an enthusiastic, self-motivated person to join our small but dedicated team within the Mortuary.
Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHLs mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.
This application will be closed once sufficient applications have been received. This can happen quickly, therefore early application is advised.
Mortuary work involves a significant amount of physical, manual work and can be emotionally challenging. Appropriate advice from Trust health and safety professionals may be sought during the recruitment process to ensure prospective new team members are appropriately supported.
Person Specification
Qualifications/Training
Essential
- Broad general education to GCSE level or equivalent.
Experience
Desirable
- Previous mortuary or allied service working experience.
- Evidence of an ability to work to a high standard under pressure or to deadlines.
- Experience of using Pathology or other healthcare computer systems.
Communication Skills
Essential
- Evidence of a good understanding of the importance of good customer relations.
- Displays empathy and a pleasant, helpful manner.
- Evidence of ability to communicate effectively, accurately and appropriately at all levels by telephone and face to face
Desirable
- Previous experience of working with the bereaved
Analytical/Judgement Skills
Essential
- Excellent attention to detail
- Can work accurately and methodically according to written procedures
- Uses initiative within scope of role/practise. Aware of own limitations
Planning/Organisational Skills
Essential
- Ability to work accurately following verbal and written instructions.
- Ability to prioritise work appropriately
Physical Skills
Essential
- Physical ability to carry out the tasks required by the role
Desirable
- Evidence of manual dexterity and patient manual handling experience
Team Working
Essential
- Flexible approach to team working
- Evidence of social and team working skills.
Person Specification
Qualifications/Training
Essential
- Broad general education to GCSE level or equivalent.
Experience
Desirable
- Previous mortuary or allied service working experience.
- Evidence of an ability to work to a high standard under pressure or to deadlines.
- Experience of using Pathology or other healthcare computer systems.
Communication Skills
Essential
- Evidence of a good understanding of the importance of good customer relations.
- Displays empathy and a pleasant, helpful manner.
- Evidence of ability to communicate effectively, accurately and appropriately at all levels by telephone and face to face
Desirable
- Previous experience of working with the bereaved
Analytical/Judgement Skills
Essential
- Excellent attention to detail
- Can work accurately and methodically according to written procedures
- Uses initiative within scope of role/practise. Aware of own limitations
Planning/Organisational Skills
Essential
- Ability to work accurately following verbal and written instructions.
- Ability to prioritise work appropriately
Physical Skills
Essential
- Physical ability to carry out the tasks required by the role
Desirable
- Evidence of manual dexterity and patient manual handling experience
Team Working
Essential
- Flexible approach to team working
- Evidence of social and team working skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
