University Hospitals of Leicester NHS Trust

Study Support Service Divisional Coordinator

Information:

This job is now closed

Job summary

Clinical Research Network: East Midlands

The NIHR Clinical Research Network (CRN) is the clinical research delivery arm of the NHS. It operates nationally across England through a national coordinating centre and 15 local networks. Each local Clinical Research Network supports 30 clinical specialties organised as six divisions.

The NIHR Clinical Research Network: East Midlands (CRN EM) is hosted by University Hospitals of Leicester NHS Trust.

The role of the CRN EM is to establish and maintain an excellent NHS infrastructure for clinical research and research management. This infrastructure includes clinical research support staff and sessional support for clinical investigators of all professions, funding for other NHS support costs such as additional clinical services and diagnostic tests, and research management systems and staff.

An opportunity has arisen for a Study Support Service Divisional Coordinator to join the CRN EM Study Support Service Team.

The post is advertised on a fixed term basis. Please apply as soon as possible as the advert will close when we have received sufficient applications. Interviews may be held face to face, further details will be shared if successful for an interview.

The post will be based in Leicester, with an element of remote home working and cross site working in Nottingham.

Main duties of the job

Work with the Study Support Service team to help researchers and the life sciences industry plan, set up and deliver high quality research to time and target in both the NHS and the wider health and social care environment, across England.

You will be communicating with different people in different settings and about how we can support the facilitation of research in the East Midlands.

You will be communicating face to face and via virtual platforms such as TEAMS, Google and Zoom and working in different settings with occasional travel across the East Midlands

About us

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

We focus on what matters most

We treat others how we would like to be treated

We are passionate and creative in our work

We do what we say we are going to do

We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that it is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)

Details

Date posted

06 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Fixed term

Duration

2 years

Working pattern

Part-time

Reference number

358-5595037-COR

Job locations

Leicester Royal Infirmary

Knighton Street Outpatients, Infirmary Square

Leicester

LE1 5WW


Job description

Job responsibilities

The post-holder will assist with the smooth running of the generic inbox; have responsibility for diary management, organising meetings and larger events, including creating visual materials, producing reports, presentations, tables and graphs and general administration duties.

Provide divisional support to Research Operations Manager and Research Delivery Manager with organising meetings and events, producing data/charts from ODP for our Partners. Developing and maintaining office systems, including the use of Google Apps, Microsoft, Kanbanchi and EDGE.

Providing administrative support to the Divisional Study Support Managers and Primary Care Team Leader for CRN EM, this will entail sourcing a venue, sending out calendar invitations and related documents, producing minutes, when required. Knowledge of the NHS would be advantageous. We are looking for a self-motivated person with enthusiasm and a flexible attitude.

Essential requirements:

Excellent communication skills and a good standard of general education. You will have a professional attitude and presentation, good organisational skills and be able to complete documentation accurately.

Job description

Job responsibilities

The post-holder will assist with the smooth running of the generic inbox; have responsibility for diary management, organising meetings and larger events, including creating visual materials, producing reports, presentations, tables and graphs and general administration duties.

Provide divisional support to Research Operations Manager and Research Delivery Manager with organising meetings and events, producing data/charts from ODP for our Partners. Developing and maintaining office systems, including the use of Google Apps, Microsoft, Kanbanchi and EDGE.

Providing administrative support to the Divisional Study Support Managers and Primary Care Team Leader for CRN EM, this will entail sourcing a venue, sending out calendar invitations and related documents, producing minutes, when required. Knowledge of the NHS would be advantageous. We are looking for a self-motivated person with enthusiasm and a flexible attitude.

Essential requirements:

Excellent communication skills and a good standard of general education. You will have a professional attitude and presentation, good organisational skills and be able to complete documentation accurately.

Person Specification

Training and qualification

Essential

  • 5 GCSEs including English Language and Maths grade C or above
  • RSA II word-processing/text processing or equivalent experience
  • ECDL or equivalent
  • Significant administrative/ secretarial experience including initiating and maintaining office systems minimum of 2 years

Experience

Essential

  • Proven secretarial administrative or clerical experience of working in the NHS or similar organization
  • Extensive knowledge of IT systems and software programmes such as Gmail, Word, Excel, Powerpoint and Google Systems, for example Cloud and HUB
  • Excellent ability in using a range of software to manage, store and retrieve information
  • Understanding of Confidentiality and Data Protection Act and competent in it's application
  • Knowledge of Research in the NHS landscape

Communication and relationship skills

Essential

  • Effective team working Minute taking
  • Ability to work under pressure in a busy working environment.
  • Clear communicator with excellent writing, data entry and presentation skills
  • Able to apply tact and sensitivity to establish trust and confidence
  • Able to successfully work across different groups of staff in order to obtain, record and collate information

Analytical and Judgement skills

Essential

  • Able to analyse problems and initiate appropriate solutions effectively
  • Managing multiple projects, diaries and systems, resolving conflicting schedules
  • Ability to produce accurate and high quality work with meticulous attention to detail

Personal Skills

Essential

  • Can work both independently and as part of a team
  • Self -awareness and understanding of own strengths and limitations and impact of personal style and approach on others
  • Commitment to continuing professional development Sets and achieves high standards for own behaviour and personal presentation

Planning and organisation skills

Essential

  • Excellent organisational skills andexcellent attention to detail and accuracy
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Consistently works to a high standard and works within prescribed deadlines
Person Specification

Training and qualification

Essential

  • 5 GCSEs including English Language and Maths grade C or above
  • RSA II word-processing/text processing or equivalent experience
  • ECDL or equivalent
  • Significant administrative/ secretarial experience including initiating and maintaining office systems minimum of 2 years

Experience

Essential

  • Proven secretarial administrative or clerical experience of working in the NHS or similar organization
  • Extensive knowledge of IT systems and software programmes such as Gmail, Word, Excel, Powerpoint and Google Systems, for example Cloud and HUB
  • Excellent ability in using a range of software to manage, store and retrieve information
  • Understanding of Confidentiality and Data Protection Act and competent in it's application
  • Knowledge of Research in the NHS landscape

Communication and relationship skills

Essential

  • Effective team working Minute taking
  • Ability to work under pressure in a busy working environment.
  • Clear communicator with excellent writing, data entry and presentation skills
  • Able to apply tact and sensitivity to establish trust and confidence
  • Able to successfully work across different groups of staff in order to obtain, record and collate information

Analytical and Judgement skills

Essential

  • Able to analyse problems and initiate appropriate solutions effectively
  • Managing multiple projects, diaries and systems, resolving conflicting schedules
  • Ability to produce accurate and high quality work with meticulous attention to detail

Personal Skills

Essential

  • Can work both independently and as part of a team
  • Self -awareness and understanding of own strengths and limitations and impact of personal style and approach on others
  • Commitment to continuing professional development Sets and achieves high standards for own behaviour and personal presentation

Planning and organisation skills

Essential

  • Excellent organisational skills andexcellent attention to detail and accuracy
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Consistently works to a high standard and works within prescribed deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Knighton Street Outpatients, Infirmary Square

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Knighton Street Outpatients, Infirmary Square

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Research Operations Manager (Divisions 1&3)

Bryony Berridge

bryony.berridge@nihr.ac.uk

Details

Date posted

06 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Fixed term

Duration

2 years

Working pattern

Part-time

Reference number

358-5595037-COR

Job locations

Leicester Royal Infirmary

Knighton Street Outpatients, Infirmary Square

Leicester

LE1 5WW


Supporting documents

Privacy notice

University Hospitals of Leicester NHS Trust's privacy notice (opens in a new tab)