Job summary
We are seeking a friendly and professional medical staffing administrator to join our fast growing team. As a MSA you will be the first point of contact for our rotas and staffing queries providing excellent customer service to our colleagues and wider organisations.
If you are enthusiastic and have great people and communication skills with a keen eye for detail we want to hear from you!
Main duties of the job
To be responsible for co-ordination and management of the day to day administration of junior doctors' and practitioners working within the Emergency Department. This will include acting as a point of contact for all doctors and practitioners ensuring that the service has adequate cover arrangements in place at all times in conjunction with the Medical Staffing Leads. It is expected that the post holder will, with the Rota/Education/Recruitment leads across the Directorate, liaise with the Service Managers and will take a key role in improving the working conditions for the doctors and practitioners in the Emergency care.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centre's.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
- Rota input and management in a compliant manner
- Offering support to the Medical staffing and educational leads
- To deal with telephone enquires
- To deal with emails on a regular basis, and manage these appropriately in a timely manner.
- Become an important part of the team
- Work closely with the area leads, consultants and other clinical staff members.
Job description
Job responsibilities
- Rota input and management in a compliant manner
- Offering support to the Medical staffing and educational leads
- To deal with telephone enquires
- To deal with emails on a regular basis, and manage these appropriately in a timely manner.
- Become an important part of the team
- Work closely with the area leads, consultants and other clinical staff members.
Person Specification
Clinical Skills, Knowledge and Ability
Essential
- Excellent IT Skills-Microsoft Packages
- Demonstrate numeracy skills
- Ability to prioritise conflicting demands on resources to deliver challenging targets and meet deadlines
- Excellent organisational communication and prioritising skills
- Tact and diplomacy
- ExcellentPays attention to accuracy and attention to detail. verbal and written communication skills Interpersonal skills
Desirable
Resource Utilisation
Essential
- Knowledge of Human Resource processes including recruitment and selection processes
Desirable
- Health roster oTRAC oLocums Nest
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Education/ Qualifications/ Requirements
Essential
- Good standard of written and spoken English and Maths
- Ability to use a keyboard to RSA|| standard or equivalent
- Good working knowledge of Microsoft Excel Spreadsheets including data entry and production of reports.
- NVQ level 3 or equivalent demonstrable experience in an administrative related field.
Desirable
- previous equivalent experience
- ECDL
Experience
Essential
- Previous experience within a healthcare setting
- Previous NHS experience
Desirable
- Experience of working in an Emergency Department
Other Requirements
Essential
- Can prioritise work and work to deadlines
- Proven interpersonal skills with the ability to work effectively with and demonstrate professional credibility with multi-professional teams
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Person Specification
Clinical Skills, Knowledge and Ability
Essential
- Excellent IT Skills-Microsoft Packages
- Demonstrate numeracy skills
- Ability to prioritise conflicting demands on resources to deliver challenging targets and meet deadlines
- Excellent organisational communication and prioritising skills
- Tact and diplomacy
- ExcellentPays attention to accuracy and attention to detail. verbal and written communication skills Interpersonal skills
Desirable
Resource Utilisation
Essential
- Knowledge of Human Resource processes including recruitment and selection processes
Desirable
- Health roster oTRAC oLocums Nest
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Education/ Qualifications/ Requirements
Essential
- Good standard of written and spoken English and Maths
- Ability to use a keyboard to RSA|| standard or equivalent
- Good working knowledge of Microsoft Excel Spreadsheets including data entry and production of reports.
- NVQ level 3 or equivalent demonstrable experience in an administrative related field.
Desirable
- previous equivalent experience
- ECDL
Experience
Essential
- Previous experience within a healthcare setting
- Previous NHS experience
Desirable
- Experience of working in an Emergency Department
Other Requirements
Essential
- Can prioritise work and work to deadlines
- Proven interpersonal skills with the ability to work effectively with and demonstrate professional credibility with multi-professional teams
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
