Job summary
This 18-month fixed term post, based primarily at County Hall, will be based within the IM&T department. The post holder will be responsible for developing and maintaining eLearning, digital materials, guides and documents for the eHospital Programme that is delivering a first of type, mobile Electronic Patient Record (EPR) system in collaboration with Nervecentre.
The post holder will be working with the IM&T team and others including clinicians, technologists and operational colleagues across various projects, to assist in the delivery of Technology Enhanced Learning (TEL) solutions to enable a blended learning approach to courses.
You will be expected to work on your own initiative whilst working closely with the wider eHospital Team.
Main duties of the job
This role will require such tasks as creating interactive eLearning, video demonstrations & video editing, podcasts, screencasts, video casts, animations, etc. for the various modules as they are developed, or updated, within our eHospital Programme along with any other training materials. In addition you may be called upon to facilitate or train and lead online forums and Teams-based meetings supporting any training.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our values embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
To date we have delivered trust-wide, inpatient handover profile notes, observations, nursing assessments, clinical photography and discharge letters within the Nervecentre application. Furthermore, both Nervecentre's electronic prescribing (eMeds) and Pathology/Radiology requesting (Investigations) modules have been deployed in the last 18 months, to all Adult inpatient wards. In the current financial year (FY23/24), we will be introducing SNOMED coding for diagnosis, nursing care plans, eMeds in paediatrics, case notes and outpatient modules within the Nervecentre application. We are also collaboratively developing Nervecentre's Patient Administration System (PAS). Other novel projects include the UK's first truly Closed Loop Medication Administration (Optimed) project that University Hospitals of Leicester NHS Trust are piloting alongside Deenova and Nervecentre.Over the next few years, we wish to significantly reduce our reliance on paper notes and this will give us an even greater opportunity to significantly improve our working environment, research capabilities and patient care
KEY WORKING RELATIONSHIPSThe main working relationships that the post holder will be required to develop include:
InternaleHospital Training LeadIM&T Change Manager & Benefits Realisation LeadTrainer / DevelopersChief Medical Information Officer (CMIO)Chief Pharmacy Information Officer (CPIO)Chief Nursing Information Officer (CNIO)Internal Education TeamseHospital Programme LeadeHospital Project ManagersOther key IM&T Project ManagersUHL Trust Administrative and Clinical staffIM&T Web Development TeamUHL Organisational Development (OD) / Learning & Development (LD) TeamsUHL Clinical FacilitatorsOther UHL training and education teams
ExternalLink in where possible with other NHS Training Teams
COMMUNICATIONS
- Clear communicator with excellent written, presentational and interpersonal skills
- Take responsibility for escalating risks and issues and engaging with identified risk and/or issue owners initiating corrective, allocated action points for responsible projects
- Build and nurture key relationships and networks with a varied range of audiences including both internal and external stakeholders
- Ensure communication tools are used to their maximum value for circulating the project update reports, meeting agendas and meetings/presentations in the appropriate timescales
- Able to work within a strategic context and communicate how activities meet both local and national strategic goals and training requirements.
Information Resources / Multimedia development
Be responsible for the designing, development and maintenance of educational material that is produced including eLearning, podcasts, screencasts, video casts and animations relevant to IM&T and the eHospital Programme. To ensure synchronicity of all materials, across all formats, at all times. To guide and manage a small team of trainer / developers. To support and advise others, both internal and external stakeholders, on the use of technology to create educationally robust material. The post holder will be expected to plan the work process, identify the appropriate method of technology and report progress to the Training Lead on a regular basis (frequency will vary). To use available software to create Technology Enhanced Learning (TEL) content incorporating (but not exclusive to) graphics, animations, video and sound. Support and advice on the use of virtual classrooms to maximise remote learning. To direct narrators in the studio when recording narrations. To take responsibility for selected video editing. To keep up to date with all developments and trends in educational technology Be responsible for the production of print-based learning material to support the use of educational technology, where appropriate.
Production
Develop processes for the creation and updating of educationally robust learning packages Support other education teams within the Trust where needed, to develop and produce their own learning material, recommending software, platforms and formats to ensure high educational quality standards To support video conferencing, including multi-site communication, and online initiatives, maximising the use of available M365 technology including MS Teams, MS Forms, Power BI, etc.
Teaching/Education
Be responsible for training where needed as part of the eHospital project. To be familiar with national training standards and their impact on training design. To create specific eLearning material, templates and standards for identified programmes. To be conversant with all developments and trends in educational technologies and any associated technologies. To be aware of national developments within the NHS on eLearning initiatives.
General Administration
Be responsible for providing support where needed. Provide a helpful and effective support service to all service users Prepare and deliver presentations using our M365 platform (MS Team Meetings, MS Live Events, etc.) as and when required. Participate in team meetings within the Department and Trust. This will involve giving feedback/reports on progress with work, outlining any risks/difficulties and offering solutions wherever possible. Communicate with subject matter experts (SMEs) to ensure that their expectations and specifications are clearly understood and that they appreciate and agree to any limitations and/or change in requirements. There may be challenges in communication with the SMEs due to differing levels of technical understanding across staff groups. There may also be challenges when timescales proposed by the SMEs are not achievable due to technical considerations or alternatively when projects are delayed, and timescales not met. Communication within and outside of the team may be verbal i.e., face-to-face, via telephone, email, text or in a written report format. Participation in video conferencing activities. To effectively communicate with programme and project staff discussing the specifications of projects and taking instruction as to how to proceed. The post holder should be able to use their own judgement where necessary and to explain their reasoning behind their decisions. To undertake further training and development as appropriate to the changing needs of the post. To undertake any other duties considered to be within the scope of the post, the post holders skills and competencies and/or agreed development opportunities.
This list is not exhaustive.
Job description
Job responsibilities
To date we have delivered trust-wide, inpatient handover profile notes, observations, nursing assessments, clinical photography and discharge letters within the Nervecentre application. Furthermore, both Nervecentre's electronic prescribing (eMeds) and Pathology/Radiology requesting (Investigations) modules have been deployed in the last 18 months, to all Adult inpatient wards. In the current financial year (FY23/24), we will be introducing SNOMED coding for diagnosis, nursing care plans, eMeds in paediatrics, case notes and outpatient modules within the Nervecentre application. We are also collaboratively developing Nervecentre's Patient Administration System (PAS). Other novel projects include the UK's first truly Closed Loop Medication Administration (Optimed) project that University Hospitals of Leicester NHS Trust are piloting alongside Deenova and Nervecentre.Over the next few years, we wish to significantly reduce our reliance on paper notes and this will give us an even greater opportunity to significantly improve our working environment, research capabilities and patient care
KEY WORKING RELATIONSHIPSThe main working relationships that the post holder will be required to develop include:
InternaleHospital Training LeadIM&T Change Manager & Benefits Realisation LeadTrainer / DevelopersChief Medical Information Officer (CMIO)Chief Pharmacy Information Officer (CPIO)Chief Nursing Information Officer (CNIO)Internal Education TeamseHospital Programme LeadeHospital Project ManagersOther key IM&T Project ManagersUHL Trust Administrative and Clinical staffIM&T Web Development TeamUHL Organisational Development (OD) / Learning & Development (LD) TeamsUHL Clinical FacilitatorsOther UHL training and education teams
ExternalLink in where possible with other NHS Training Teams
COMMUNICATIONS
- Clear communicator with excellent written, presentational and interpersonal skills
- Take responsibility for escalating risks and issues and engaging with identified risk and/or issue owners initiating corrective, allocated action points for responsible projects
- Build and nurture key relationships and networks with a varied range of audiences including both internal and external stakeholders
- Ensure communication tools are used to their maximum value for circulating the project update reports, meeting agendas and meetings/presentations in the appropriate timescales
- Able to work within a strategic context and communicate how activities meet both local and national strategic goals and training requirements.
Information Resources / Multimedia development
Be responsible for the designing, development and maintenance of educational material that is produced including eLearning, podcasts, screencasts, video casts and animations relevant to IM&T and the eHospital Programme. To ensure synchronicity of all materials, across all formats, at all times. To guide and manage a small team of trainer / developers. To support and advise others, both internal and external stakeholders, on the use of technology to create educationally robust material. The post holder will be expected to plan the work process, identify the appropriate method of technology and report progress to the Training Lead on a regular basis (frequency will vary). To use available software to create Technology Enhanced Learning (TEL) content incorporating (but not exclusive to) graphics, animations, video and sound. Support and advice on the use of virtual classrooms to maximise remote learning. To direct narrators in the studio when recording narrations. To take responsibility for selected video editing. To keep up to date with all developments and trends in educational technology Be responsible for the production of print-based learning material to support the use of educational technology, where appropriate.
Production
Develop processes for the creation and updating of educationally robust learning packages Support other education teams within the Trust where needed, to develop and produce their own learning material, recommending software, platforms and formats to ensure high educational quality standards To support video conferencing, including multi-site communication, and online initiatives, maximising the use of available M365 technology including MS Teams, MS Forms, Power BI, etc.
Teaching/Education
Be responsible for training where needed as part of the eHospital project. To be familiar with national training standards and their impact on training design. To create specific eLearning material, templates and standards for identified programmes. To be conversant with all developments and trends in educational technologies and any associated technologies. To be aware of national developments within the NHS on eLearning initiatives.
General Administration
Be responsible for providing support where needed. Provide a helpful and effective support service to all service users Prepare and deliver presentations using our M365 platform (MS Team Meetings, MS Live Events, etc.) as and when required. Participate in team meetings within the Department and Trust. This will involve giving feedback/reports on progress with work, outlining any risks/difficulties and offering solutions wherever possible. Communicate with subject matter experts (SMEs) to ensure that their expectations and specifications are clearly understood and that they appreciate and agree to any limitations and/or change in requirements. There may be challenges in communication with the SMEs due to differing levels of technical understanding across staff groups. There may also be challenges when timescales proposed by the SMEs are not achievable due to technical considerations or alternatively when projects are delayed, and timescales not met. Communication within and outside of the team may be verbal i.e., face-to-face, via telephone, email, text or in a written report format. Participation in video conferencing activities. To effectively communicate with programme and project staff discussing the specifications of projects and taking instruction as to how to proceed. The post holder should be able to use their own judgement where necessary and to explain their reasoning behind their decisions. To undertake further training and development as appropriate to the changing needs of the post. To undertake any other duties considered to be within the scope of the post, the post holders skills and competencies and/or agreed development opportunities.
This list is not exhaustive.
Person Specification
Training & Qualifications
Essential
- Degree level qualification in Multimedia related studies, IT or Audio Visual, or equivalent experience.
- IT Qualification to ECDL certificate level or equivalent gained through training and equivalent experience.
Desirable
- Specialist knowledge and training on virtual learning environments
Experience
Essential
- An in-depth working knowledge of eLearning, graphic software, multimedia content, graphics, animation, video, illustration and sound etc.
- Minimum 2 years' experience in an IT education environment
Desirable
- oExperience working with Articulate 360
Communication and Relationship skills
Essential
- Good verbal and written communication skills
- Confident and able to communicate with people at all levels
- Effective team worker and staff supervisor
Analytical and Judgement skills
Essential
- Ability to identify/solve complex problems and take preventative actions, where appropriate
- Communicates well over multiple mediums, communicates complex information well and accurately
Planning and Organisational skills
Essential
- Experience in training others and methodologies to facilitate training
- Ability to work on own initiative and the ability to manage own time
Person Specification
Training & Qualifications
Essential
- Degree level qualification in Multimedia related studies, IT or Audio Visual, or equivalent experience.
- IT Qualification to ECDL certificate level or equivalent gained through training and equivalent experience.
Desirable
- Specialist knowledge and training on virtual learning environments
Experience
Essential
- An in-depth working knowledge of eLearning, graphic software, multimedia content, graphics, animation, video, illustration and sound etc.
- Minimum 2 years' experience in an IT education environment
Desirable
- oExperience working with Articulate 360
Communication and Relationship skills
Essential
- Good verbal and written communication skills
- Confident and able to communicate with people at all levels
- Effective team worker and staff supervisor
Analytical and Judgement skills
Essential
- Ability to identify/solve complex problems and take preventative actions, where appropriate
- Communicates well over multiple mediums, communicates complex information well and accurately
Planning and Organisational skills
Essential
- Experience in training others and methodologies to facilitate training
- Ability to work on own initiative and the ability to manage own time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
