Job summary
A fantastic opportunity has arisen for an experienced Conflict Management Trainer to join our friendly team within UHL.We are looking for someone who is motivated, enthusiastic and dynamic.
You will be responsible for the delivery of allocated conflict management training and the development, maintenance and review of relevant training packages to meet the needs of the Trust's conflict management programme. Additionally, you will implement and monitor education and training programmes relating to authorised training for the trust and external care providers
You will be expected to have specialty knowledge and experience working with challenging behaviour in education or healthcare settings.
Main duties of the job
- To teach and facilitate learning in the theoretical clinical and practical aspects of keeping safe at work externally and internally on behalf of the Trust. Work with key stakeholders to identify conflict resolution training
- To reinforce all relevant national and local codes of practice, procedures and policies.
- To develop and deliver bespoke Conflict Management Training courses that reflect current best practice and as informed by Ward/CMG Training Needs Analyses.
- Notify the LSMS and the delegates line manager where delegates do not meet the required standards of competence during training events
- To project manage the Trust agenda for external training and income generating work related to the Conflict Management training programme.
- To ensure the effective use of all education and training resources and opportunities.
- Monitor and audit the effectiveness of training and present qualitative and qualitative findings in an agreed format to the LSMS for review
- Develop and update topic-related pages on the Trust's intranet
- Act as the Restraint Reduction Network lead for the trust, ensuring legislation requirements are being followed
- Evaluate training and development outcomes in terms of the transfer of knowledge and skills into the workplace.
- Maintain attendance registers and other training records and update the conflict management training database.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
Person Specification
Training and Qualifications
Essential Criteria
- Educated to Degree level or equivalent experience
- Level 3 Qualification in education / delivering training or working towards
- Evidence of continuing professional development
- Awareness of confidentiality and what this means in a teaching situation
- Knowledge of adult learning and modes of delivery
- Experience in delivering training to groups
- First Aid Qualification
Desirable Criteria
- Health or social care experience
- Evidence of working in a security related role
- Understanding of a service user perspective in terms of health care in order to inform educational practice
- Training needs analysis
Experience
- At least 12 month experience as a conflict management trainer, or working in a training/teaching environment.
- Developing and implementing lesson plans
- Experience in delivering a variety of training methods
Desirable
- Experience of delivering training in an acute care setting
Communication and Relationship Skills
- Excellent communication skills (written and verbal).
- Experience of understanding the complexities of a training situation, issues that may arise and where to get advice.
- Effective presentation skills.
- Influencing and negotiation skills.
- Works effectively within a team and ability to work and manage independently.
Analytical and Judgement Skills
- Responsibility to maintain training database accurately for organisational reporting purposes.
- Design, Develop, Implement and analyse audit systems for training effectiveness
- Report analysis of practice to the LSMS and line management with findings analysis and recommendations
Skills
- Due to the nature of this role, the post holder must be able to physically demonstrate all the practical principles realted to Conflict Management Training
Planning and Organisation Skills
- Prioritisation and planning Skills
- Ability to manage own time effectively
Equality, Diversity and Inclusion
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Job description
Job responsibilities
Person Specification
Training and Qualifications
Essential Criteria
- Educated to Degree level or equivalent experience
- Level 3 Qualification in education / delivering training or working towards
- Evidence of continuing professional development
- Awareness of confidentiality and what this means in a teaching situation
- Knowledge of adult learning and modes of delivery
- Experience in delivering training to groups
- First Aid Qualification
Desirable Criteria
- Health or social care experience
- Evidence of working in a security related role
- Understanding of a service user perspective in terms of health care in order to inform educational practice
- Training needs analysis
Experience
- At least 12 month experience as a conflict management trainer, or working in a training/teaching environment.
- Developing and implementing lesson plans
- Experience in delivering a variety of training methods
Desirable
- Experience of delivering training in an acute care setting
Communication and Relationship Skills
- Excellent communication skills (written and verbal).
- Experience of understanding the complexities of a training situation, issues that may arise and where to get advice.
- Effective presentation skills.
- Influencing and negotiation skills.
- Works effectively within a team and ability to work and manage independently.
Analytical and Judgement Skills
- Responsibility to maintain training database accurately for organisational reporting purposes.
- Design, Develop, Implement and analyse audit systems for training effectiveness
- Report analysis of practice to the LSMS and line management with findings analysis and recommendations
Skills
- Due to the nature of this role, the post holder must be able to physically demonstrate all the practical principles realted to Conflict Management Training
Planning and Organisation Skills
- Prioritisation and planning Skills
- Ability to manage own time effectively
Equality, Diversity and Inclusion
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- oEducated to Degree level or equivalent experience oLevel 3 Qualification in education / delivering training or working towards oEvidence of continuing professional development oAwareness of confidentiality and what this means in a teaching situation oKnowledge of adult learning and modes of delivery oExperience in delivering training to groups oFirst Aid Qualification
Desirable
- oHealth or social care experience oEvidence of working in a security related role oUnderstanding of a service user perspective in terms of health care in order to inform educational practice oTraining needs analysis
Experience
Essential
- oAt least 12 month experience as a conflict management trainer, or working in a training/teaching environment. oDeveloping and implementing lesson plans oExperience in delivering a variety of training methods
Desirable
- oExperience of delivering training in an acute care setting
Communication and Relationship Skills
Essential
- oExcellent communication skills (written and verbal). oExperience of understanding the complexities of a training situation, issues that may arise and where to get advice. oEffective presentation skills. oInfluencing and negotiation skills. oWorks effectively within a team and ability to work and manage independently.
Equality, Diversity and Inclusion
Essential
- oAble to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. oAll staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- oEducated to Degree level or equivalent experience oLevel 3 Qualification in education / delivering training or working towards oEvidence of continuing professional development oAwareness of confidentiality and what this means in a teaching situation oKnowledge of adult learning and modes of delivery oExperience in delivering training to groups oFirst Aid Qualification
Desirable
- oHealth or social care experience oEvidence of working in a security related role oUnderstanding of a service user perspective in terms of health care in order to inform educational practice oTraining needs analysis
Experience
Essential
- oAt least 12 month experience as a conflict management trainer, or working in a training/teaching environment. oDeveloping and implementing lesson plans oExperience in delivering a variety of training methods
Desirable
- oExperience of delivering training in an acute care setting
Communication and Relationship Skills
Essential
- oExcellent communication skills (written and verbal). oExperience of understanding the complexities of a training situation, issues that may arise and where to get advice. oEffective presentation skills. oInfluencing and negotiation skills. oWorks effectively within a team and ability to work and manage independently.
Equality, Diversity and Inclusion
Essential
- oAble to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. oAll staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
