Job summary
Hello and thank you for your interest in joining University Hospitals of Leicester NHS Trust
Head of Security Services - University Hospitals of Leicester NHS Trust
We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an opportunity to recruit to this exciting role.
Leicester's Hospitals already have so much going for them. We have 17,000 excellent colleagues; we have regional and national reach and an operating turnover in excess of £1.3 billion. The team here make a difference every day of the year. We provide nationally and internationally renowned specialist treatment and services in cardio-respiratory diseases, vascular, Extra Corporeal Membrane Oxygenation (ECMO), cancer and renal disorders, amongst many other services. We have a dedicated Children's Hospital, and we work closely with partners at the University of Leicester, Loughborough University and De Montfort University. We are home to an NIHR Biomedical Research Centre which supports key research including lifestyle, diabetes, and cardio-respiratory diseases and we have been successfully designated as an NIHR Clinical Research Facility. We are also extremely proud of our Experimental Cancer Medicine Centre and our HOPE Unit is an instrumental factor in delivering clinical trials of new cancer treatments.
Main duties of the job
Like many trusts, we also have problems which have been exacerbated by Covid. We have more patients than ever waiting for care, our services are very busy, and many colleagues are tired. We are working under sustained pressure. Whist I fully recognise this, there has been a lot of change at UHL in the last year and we feel optimistic and enthusiastic about our future. The Head of Security Services is a key appointment we are making for estates and facilities.
This role will be a development post, with the post holder starting on a band 8a, with a development plan in place which will see them develop into an 8b band over the course of a 12 to 24 month period, pending progression once in the role. However, this should not deter applicants who are already working at this level, providing they can demonstrate this through the interview process. The post holder will be responsible for leading the Trust wide Security Service delivery: including the Local Security Management Specialist (LSMS) function, Conflict Management & Disengagement Training programmes, Operational Security, CCTV Operation and Maintenance, Residential Security, and Counter terrorism.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
The post holder will ensure that all aspects of the teams performance, attendance, training and appraisals are managed in accordance with Trust Policy and undertake senior responsibility for ensuring the Trusts Security systems are effective and maintained to the required standards, to ensure our hospitals, staff, patients and community remain safe. Working directly with Commercial Services and other key stakeholders the role will strive to develop external partnerships and generate income from the provision of security training to external businesses and security providers.
The post-holder will support the delivery of our overall strategy. We are a busy three site Teaching Hospital Trust, and we are strengthening our pre-existing relationships with primary and community care, and within the next year we will build a £39 million elective care hub at the Leicester General Hospital site with phase 1 already complete, which has seen a brand new theatre suit installed. The opportunities for improvements in the estate, facilities and sustainability portfolio are endless.
As a senior member of the Estates and Facilities Directorate within the Health, Safety and Compliance portfolio, the key development objectives would be:
- Ensure there is a constant delivery model for the mandatory training, De-escalation, Management and Intervention Training for Security, across clinical and non-clinical staff including leading on the Training Needs Analysis (TNA)
- Develop a suite of training reflective of the needs of both clinical and non-clinical colleagues that will build stability within the existing and future workforce models, that will build capacity and depth, enabling training services to be contracted out, in support of establishing income generation opportunities
- Demonstrate effective working in partnership with clinical leads in tackling violence and aggression in the workplace across UHL and the wider LLR system
- Implementing a plan that addresses the wider agenda including quality and safety
- Lead the security functions annual departmental business planning processes and to prepare business cases where necessary, ensuring there are clear objectives and workforce plans aligned to the directorates and the Trusts strategic direction
- Implement an improvement programme of system repairs and upgrades of all security systems as a result of external audits, which maintains safety for both patients and staff
- Implement a suitable DATIX management process, to enable robust investigation so there is capacity in the workforce to develop and learn from past and present incidents, creating a more timely set of actions
Demonstrable experience to be an exceptional lead for this portfolio However, more importantly than this, you will have a style of leadership which is supportive, engaging and highly visible and you will be enthusiastic and energised about the opportunity to be part of the team at UHL.
As the Head of Security Services, what will I offer you? This is a senior role, and I am confident you will be given the complete autonomy you want to deliver the changes this Trust and our patients need to see. You will have unlimited opportunity to make a difference and you will have my full support.
We are working to the following timeline:
- Job goes live: Tuesday 11 July 2023 The process will be open, fair, and transparent and I want to attract a large field of diverse candidates
- Job closes: 30 July 2023
- All candidates contacted to confirm if they have made the shortlist: 31 July 2023
- Interviews: week commencing 7 August 2023
All applications should be made in the form of an up-to-date CV and covering letter to:
Jo Dixon - Executive Assistant joanne.dixon@uhl-tr.nhs.uk
Please feel free to contact me or Michael Blair (michael.blair@uhl-tr.nhs.uk) the Trusts Associate Director of Health, Safety and Compliance directly for a conversation - Thank you for reading this.
Yours sincerely
Mike Simpson
Director of Estates, Facilities and Sustainability University Hospitals of Leicester NHS Trust michael.simpson@uhl-tr.nhs.uk
Job description
Job responsibilities
The post holder will ensure that all aspects of the teams performance, attendance, training and appraisals are managed in accordance with Trust Policy and undertake senior responsibility for ensuring the Trusts Security systems are effective and maintained to the required standards, to ensure our hospitals, staff, patients and community remain safe. Working directly with Commercial Services and other key stakeholders the role will strive to develop external partnerships and generate income from the provision of security training to external businesses and security providers.
The post-holder will support the delivery of our overall strategy. We are a busy three site Teaching Hospital Trust, and we are strengthening our pre-existing relationships with primary and community care, and within the next year we will build a £39 million elective care hub at the Leicester General Hospital site with phase 1 already complete, which has seen a brand new theatre suit installed. The opportunities for improvements in the estate, facilities and sustainability portfolio are endless.
As a senior member of the Estates and Facilities Directorate within the Health, Safety and Compliance portfolio, the key development objectives would be:
- Ensure there is a constant delivery model for the mandatory training, De-escalation, Management and Intervention Training for Security, across clinical and non-clinical staff including leading on the Training Needs Analysis (TNA)
- Develop a suite of training reflective of the needs of both clinical and non-clinical colleagues that will build stability within the existing and future workforce models, that will build capacity and depth, enabling training services to be contracted out, in support of establishing income generation opportunities
- Demonstrate effective working in partnership with clinical leads in tackling violence and aggression in the workplace across UHL and the wider LLR system
- Implementing a plan that addresses the wider agenda including quality and safety
- Lead the security functions annual departmental business planning processes and to prepare business cases where necessary, ensuring there are clear objectives and workforce plans aligned to the directorates and the Trusts strategic direction
- Implement an improvement programme of system repairs and upgrades of all security systems as a result of external audits, which maintains safety for both patients and staff
- Implement a suitable DATIX management process, to enable robust investigation so there is capacity in the workforce to develop and learn from past and present incidents, creating a more timely set of actions
Demonstrable experience to be an exceptional lead for this portfolio However, more importantly than this, you will have a style of leadership which is supportive, engaging and highly visible and you will be enthusiastic and energised about the opportunity to be part of the team at UHL.
As the Head of Security Services, what will I offer you? This is a senior role, and I am confident you will be given the complete autonomy you want to deliver the changes this Trust and our patients need to see. You will have unlimited opportunity to make a difference and you will have my full support.
We are working to the following timeline:
- Job goes live: Tuesday 11 July 2023 The process will be open, fair, and transparent and I want to attract a large field of diverse candidates
- Job closes: 30 July 2023
- All candidates contacted to confirm if they have made the shortlist: 31 July 2023
- Interviews: week commencing 7 August 2023
All applications should be made in the form of an up-to-date CV and covering letter to:
Jo Dixon - Executive Assistant joanne.dixon@uhl-tr.nhs.uk
Please feel free to contact me or Michael Blair (michael.blair@uhl-tr.nhs.uk) the Trusts Associate Director of Health, Safety and Compliance directly for a conversation - Thank you for reading this.
Yours sincerely
Mike Simpson
Director of Estates, Facilities and Sustainability University Hospitals of Leicester NHS Trust michael.simpson@uhl-tr.nhs.uk
Person Specification
Training & Qualifications
Essential
- Accredited Security Qualification Or equivalent demonstrated experience in industry
- Post Graduate qualification to Master level in business associated discipline or industry equivalent experience in Security management Services
- Demonstrate evidence of continuing professional development.
Desirable
- Hold a current certified Accredited Local Security Management Specialist (ALSMS) qualification registered and accredited by NHS protect.
- Member of an accredited governing body
Experience
Essential
- Extensive post qualifying experience covering the full range of responsibilities of a senior Security professional.
- Extensive post qualifying experience covering the full range of responsibilities of a senior Security professional.
- Knowledge of British Standards relating to security management
- Knowledge and understanding of current policy direction in NHS Knowledge and understanding of legislation and statutory requirements for NHS organisations including corporate governance
- Extensive experience of advising and working in tandem with senior managers and directors of a large, complex organisation.
- Demonstrable evidence of delivery against stretching and challenging objectives.
Desirable
- Experience of Security Management within a large NHS/Public sector body underpinned by private sector experience.
- Experience of delivering Security development training with a focus on Violence and crime reduction and restraint reduction within a health care setting
Communication and relationship skills
Essential
- Must be able to communicate effectively at all levels, including high level negotiations with contractors and staff.
- Ability to influence, command respect and to establish credibility with a range of internal stakeholders and external bodies, commissioners and regulators.
- Well practiced ability to question, challenge and influence assumptions across professional and organisational boundaries whilst maintaining credibility and positive working relationships.
Analytical and Judgement skills
Essential
- Can demonstrate commercial acumen in the delivery of key objectives.
- Risk management.
Skills
Essential
- Negotiation and influencing skills are required to provide information, of a contentious or sensitive nature, to people with strong opposing views and objectives or with barriers to understanding.
- Ability to analyse, interpret and resolve complex security related concerns
- Proven ability to operate/think laterally & work on own initiative.
- Demonstrates resilience, confidence and self-belief.
- Strong Microsoft systems/keyboard skills. Able to manipulate and understand complex data accurately at speed.
Planning and organisation skills
Essential
- Long term strategic and operational planning for Security activities.
- Project Management skills
- Able to lead and organise a multi- disciplinary team in complex activities.
- Experience of leading or advising on long-term strategic financial/business planning for the whole organisation.
Desirable
- PRINCE2 or similar project management qualifications
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Person Specification
Training & Qualifications
Essential
- Accredited Security Qualification Or equivalent demonstrated experience in industry
- Post Graduate qualification to Master level in business associated discipline or industry equivalent experience in Security management Services
- Demonstrate evidence of continuing professional development.
Desirable
- Hold a current certified Accredited Local Security Management Specialist (ALSMS) qualification registered and accredited by NHS protect.
- Member of an accredited governing body
Experience
Essential
- Extensive post qualifying experience covering the full range of responsibilities of a senior Security professional.
- Extensive post qualifying experience covering the full range of responsibilities of a senior Security professional.
- Knowledge of British Standards relating to security management
- Knowledge and understanding of current policy direction in NHS Knowledge and understanding of legislation and statutory requirements for NHS organisations including corporate governance
- Extensive experience of advising and working in tandem with senior managers and directors of a large, complex organisation.
- Demonstrable evidence of delivery against stretching and challenging objectives.
Desirable
- Experience of Security Management within a large NHS/Public sector body underpinned by private sector experience.
- Experience of delivering Security development training with a focus on Violence and crime reduction and restraint reduction within a health care setting
Communication and relationship skills
Essential
- Must be able to communicate effectively at all levels, including high level negotiations with contractors and staff.
- Ability to influence, command respect and to establish credibility with a range of internal stakeholders and external bodies, commissioners and regulators.
- Well practiced ability to question, challenge and influence assumptions across professional and organisational boundaries whilst maintaining credibility and positive working relationships.
Analytical and Judgement skills
Essential
- Can demonstrate commercial acumen in the delivery of key objectives.
- Risk management.
Skills
Essential
- Negotiation and influencing skills are required to provide information, of a contentious or sensitive nature, to people with strong opposing views and objectives or with barriers to understanding.
- Ability to analyse, interpret and resolve complex security related concerns
- Proven ability to operate/think laterally & work on own initiative.
- Demonstrates resilience, confidence and self-belief.
- Strong Microsoft systems/keyboard skills. Able to manipulate and understand complex data accurately at speed.
Planning and organisation skills
Essential
- Long term strategic and operational planning for Security activities.
- Project Management skills
- Able to lead and organise a multi- disciplinary team in complex activities.
- Experience of leading or advising on long-term strategic financial/business planning for the whole organisation.
Desirable
- PRINCE2 or similar project management qualifications
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
