University Hospitals of Leicester NHS Trust

Ward Clerk, Neonatal Unit

Information:

This job is now closed

Job summary

NNU are looking to recruit staff to cover Evenings & Weekends

UHL Neonatal Service is looking for candidates who would like to join the neonatal ward clerk team. You will need to be friendly and approachable with excellent communication and organisational skills.

Applicants should be computer literate and have the ability to work in a confidential manner.

Candidates will need to be able to work on your own as well as being part of a team and being able to respond to changing priorities. Previous experience within a healthcare setting would be desirable but not essential. This post may require cross site working.

If you are interested in working in a busy, lively environment with a great team of staff or would like more information and an informal visit please contact Kevin Sylvester or Margaret Pratt (Clinical unit Managers).

Tel: 0116 258 5831

Email: Kevin.Sylester@uhl-tr.nhs.uk or Margaret.A.Pratt@uhl-tr.nhs.uk.

Main duties of the job

Undertaking reception duties, dealing with hospital staff, parents and member of the public in an efficient, polite and courteous manner. Answering queries and communicating complex information where there may be barriers to understanding. Maintaining security and privacy at all times.

About us

We are one of the biggest and busiestNHStrusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:

  • We focus on what matters most
  • We treat others how we would like to be treated
  • We are passionate and creative in our work
  • We do what we say we are going to do
  • We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of LeicesterNHSTrust: (leicestershospitals.nhs.uk)

Details

Date posted

10 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

358-5072672-WOM-A

Job locations

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Job description

Job responsibilities

1. To treat all parents visitors and colleagues with courtesy and respect: maintaining confidentiality at all times.

2. Maintaining a clean and tidy environment, and reporting all incidents/accidents to the unit manager.

3. Ensure visiting policy is adhered to with the support of the nursing staff on the unit.

4. To keep patient centre system up to date including admissions transfers and discharges of patients.

5. To be responsible for inpatient/outpatient notes ensuring:

They are available and ready for use when needed

That reports, care plans etc. are filed in notes

That notes are available for coding after discharge of patients

Ensure timely filling of any results

6. To be responsible for collection and delivery of post.

7. Answer telephone calls and queries from parents, relatives and members of the multidisciplinary team, forwarding enquires to appropriate staff.

8. To ensure the smooth running of the unit by:

Keeping admission book up to date

Keeping daily lists of patients

Making follow up appointments for patients

Bed state is updated daily

Ensure all admissions transfers and discharges are entered on to the patient centre system and are accurate with the clinical data system

Ring health visitors daily with all admissions transfers and discharges

Where reports are signed and notes have left the ward area ensure reports are forwarded to the appropriate area

Liaise directly with secretaries re reports and notes as necessary

9. To be responsible for maintaining adequate availability of stationary requirements and information leaflets for the clinical area.

10. To assist in the general running and maintenance of the ward as a member of the multidisciplinary team.

11. Photocopy notes for transfer to other hospitals.

12. Use computer to track case notes and collect notes urgently requires by nursing and medical staff.

13. Liaise with Bereavement services to ensure babies that have died have the relevant documentation completed. Contact all other relevant departments.

14. Be prepared to accompany relatives of deceased patients to the bereavement services.

15. Ensure transfer of notes from or to coding office is undertaken.

16. To be aware of emergency procedures.

For further details / informal visits contact: Name Kevin Sylvester Job title Ward manager Email address Kevin.Sylvester@uhl-tr.nhs.uk Telephone number 01162585831 Additional contact information

Margaret Pratt

margaret.pratt@uhl-tr.nhs.uk

telephone 01162588338

Job description

Job responsibilities

1. To treat all parents visitors and colleagues with courtesy and respect: maintaining confidentiality at all times.

2. Maintaining a clean and tidy environment, and reporting all incidents/accidents to the unit manager.

3. Ensure visiting policy is adhered to with the support of the nursing staff on the unit.

4. To keep patient centre system up to date including admissions transfers and discharges of patients.

5. To be responsible for inpatient/outpatient notes ensuring:

They are available and ready for use when needed

That reports, care plans etc. are filed in notes

That notes are available for coding after discharge of patients

Ensure timely filling of any results

6. To be responsible for collection and delivery of post.

7. Answer telephone calls and queries from parents, relatives and members of the multidisciplinary team, forwarding enquires to appropriate staff.

8. To ensure the smooth running of the unit by:

Keeping admission book up to date

Keeping daily lists of patients

Making follow up appointments for patients

Bed state is updated daily

Ensure all admissions transfers and discharges are entered on to the patient centre system and are accurate with the clinical data system

Ring health visitors daily with all admissions transfers and discharges

Where reports are signed and notes have left the ward area ensure reports are forwarded to the appropriate area

Liaise directly with secretaries re reports and notes as necessary

9. To be responsible for maintaining adequate availability of stationary requirements and information leaflets for the clinical area.

10. To assist in the general running and maintenance of the ward as a member of the multidisciplinary team.

11. Photocopy notes for transfer to other hospitals.

12. Use computer to track case notes and collect notes urgently requires by nursing and medical staff.

13. Liaise with Bereavement services to ensure babies that have died have the relevant documentation completed. Contact all other relevant departments.

14. Be prepared to accompany relatives of deceased patients to the bereavement services.

15. Ensure transfer of notes from or to coding office is undertaken.

16. To be aware of emergency procedures.

For further details / informal visits contact: Name Kevin Sylvester Job title Ward manager Email address Kevin.Sylvester@uhl-tr.nhs.uk Telephone number 01162585831 Additional contact information

Margaret Pratt

margaret.pratt@uhl-tr.nhs.uk

telephone 01162588338

Person Specification

Qualifications

Essential

  • Good basic education computer literate

Desirable

  • Experience using hospital computer systems

Skills and Abilities,

Essential

  • Able to work as part of a team able to communicate and work with parents and their families

Desirable

  • Able to act in a supportive role

Trust Values

Essential

  • Must be able to demonstrate behaviours consistent to trust values

Desirable

  • Good appearance
Person Specification

Qualifications

Essential

  • Good basic education computer literate

Desirable

  • Experience using hospital computer systems

Skills and Abilities,

Essential

  • Able to work as part of a team able to communicate and work with parents and their families

Desirable

  • Able to act in a supportive role

Trust Values

Essential

  • Must be able to demonstrate behaviours consistent to trust values

Desirable

  • Good appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward manager

Margaret Pratt

Margaret.A.Pratt@uhl-tr.nhs.uk

01162585831

Details

Date posted

10 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

358-5072672-WOM-A

Job locations

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Supporting documents

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