Job summary
The Portering Team are looking to recruit an enthusiastic, hard working individual to join our dynamic and expanding team within the Portering department
Main duties of the job
- have good communication skills
- have a flexible and adaptable approach to prioritise workload
- have good customer service skills
- be friendly and approachable
- be reliable with good time management
- have the ability to work in a physical environment
- have the ability to work individually and as part of a team
- have awareness of Infection Prevention and Control practices within a healthcare environment
- be passionate about delivering a high quality service
- support with other routine tasks within the department as required
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
Person Specification
Qualifications
Essential
- oAble to demonstrate literacy and numeracy skills sufficient to complete paperwork relating to delivery and collection of blood units, securing of patients' property, etc., and comprehension skills sufficient to be able to read and understand written instructions.
Desirable
- oFull Driving Licence
- oPrevious driving experience.
- oAble to demonstrate an understanding of moving and handling techniques.
- oHealth and Safety qualifications/training
- . oNVQ Level 2, or above, in Customer Care.
Previous experience
Essential
- oAble to demonstrate previous experience in a customer based organisation.
Desirable
- oPrevious NHS experience.
- oPrevious portering experience in a busy, pressurised environment.
Knowledge, skills, aptitudes
Essential
- oAble to demonstrate an ability to work to deadlines.
- oAble to demonstrate the ability to use initiative to resolve problems and to prioritise workload.
- oAble to demonstrate the ability to work with minimum supervision.
- oAble to demonstrate a high standard of interpersonal skills.
- oAble to demonstrated a positive approach to team-working.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect and Excellence
Desirable
- oAble to demonstrate ability to work as part of an inter-disciplinary team.
- oPrevious experience of driving electric vehicles.
Specific Requirements
Essential
- oAble to demonstrate a commitment to Customer Care.
- oAble to demonstrate a flexible approach to changes in workload/duties/priorities.
- oAble to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
- oAble to demonstrate a "Can do" attitude.
- oAble to demonstrate a willingness to undertake basic mortuary duties (with training). oLouth site only: Able to demonstrate a willingness to undertake Switchboard duties (with training).
Desirable
- oPrevious Customer Care training.
- oPrevious mortuary experience.
- oPrevious Security experience.
- oBasic keyboard skills.
- oLouth site only: Previous Switchboard experience.
Person Specification
Qualifications
Essential
- oAble to demonstrate literacy and numeracy skills sufficient to complete paperwork relating to delivery and collection of blood units, securing of patients' property, etc., and comprehension skills sufficient to be able to read and understand written instructions.
Desirable
- oFull Driving Licence
- oPrevious driving experience.
- oAble to demonstrate an understanding of moving and handling techniques.
- oHealth and Safety qualifications/training
- . oNVQ Level 2, or above, in Customer Care.
Previous experience
Essential
- oAble to demonstrate previous experience in a customer based organisation.
Desirable
- oPrevious NHS experience.
- oPrevious portering experience in a busy, pressurised environment.
Knowledge, skills, aptitudes
Essential
- oAble to demonstrate an ability to work to deadlines.
- oAble to demonstrate the ability to use initiative to resolve problems and to prioritise workload.
- oAble to demonstrate the ability to work with minimum supervision.
- oAble to demonstrate a high standard of interpersonal skills.
- oAble to demonstrated a positive approach to team-working.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect and Excellence
Desirable
- oAble to demonstrate ability to work as part of an inter-disciplinary team.
- oPrevious experience of driving electric vehicles.
Specific Requirements
Essential
- oAble to demonstrate a commitment to Customer Care.
- oAble to demonstrate a flexible approach to changes in workload/duties/priorities.
- oAble to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
- oAble to demonstrate a "Can do" attitude.
- oAble to demonstrate a willingness to undertake basic mortuary duties (with training). oLouth site only: Able to demonstrate a willingness to undertake Switchboard duties (with training).
Desirable
- oPrevious Customer Care training.
- oPrevious mortuary experience.
- oPrevious Security experience.
- oBasic keyboard skills.
- oLouth site only: Previous Switchboard experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
