Job summary
Porters are part of the Facilities department providing 24 hour cover 7 days a week for all wards and departments on the Lincoln County Hospital Site.
This is a varied and interesting post involving the movement of materials and patients around all departments on the site.
Main duties of the job
General portering duties will include:
- Have good communication skills
- Have a flexible and adaptable approach to prioritise workload
- Have good customer service skills
- Be friendly and approachable
- Be reliable with good time management
- Have the ability to work in a physical environment
- Have the ability to work individually and as part of a team
- Have awareness of Infection Prevention and Control practices within a healthcare environment
- Be passionate about delivering a high quality service
- Previous portering experience is desirable though full training will be given. Uniform and PPE will be provided.
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don't miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don't miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- Full clean driving licence.
Desirable
- Previous driving experience.
- Health and Safety qualifications/training
- NVQ Level 2, or equivalent, in Customer Care.
Previous Experience
Essential
- Able to demonstrate previous experience in a customer based organisation.
Desirable
- Previous NHS experience.
- Previous porter experience in a busy, pressurised environment.
Knowledge, Skills & Aptitudes
Essential
- Able to demonstrate an ability to work to deadlines.
- Able to demonstrate the ability to use initiative to resolve problems and to prioritise workload.
- Able to demonstrate the ability to work with minimum supervision.
- Able to demonstrate a high standard of interpersonal skills.
- Able to demonstrate a positive approach to team-working.
- Able to demonstrate literacy and numeracy skills sufficient to complete paperwork relating to delivery and collection of blood units, securing of patients' property, etc., and comprehension skills sufficient to be able to read and understand written instructions..
- Able to demonstrate an understanding of moving and handling techniques.
Desirable
- Able to demonstrate ability to work as part of an interdisciplinary team.
- Previous experience of driving electric vehicles.
Specific Requirements
Essential
- Able to demonstrate a commitment to Customer Care.
- Able to demonstrate a flexible approach to changes in workload/duties/priorities
- Able to demonstrate the ability to react sensitively to a wide range of differing needs.
- Able to demonstrate a willingness to undertake basic mortuary duties (with training).
- Ability to carry out strenuous physical tasks.
Desirable
- Previous Customer Care training.
- Previous mortuary experience.
- Previous Security experience
- Basic keyboard skills.
Person Specification
Qualifications
Essential
- Full clean driving licence.
Desirable
- Previous driving experience.
- Health and Safety qualifications/training
- NVQ Level 2, or equivalent, in Customer Care.
Previous Experience
Essential
- Able to demonstrate previous experience in a customer based organisation.
Desirable
- Previous NHS experience.
- Previous porter experience in a busy, pressurised environment.
Knowledge, Skills & Aptitudes
Essential
- Able to demonstrate an ability to work to deadlines.
- Able to demonstrate the ability to use initiative to resolve problems and to prioritise workload.
- Able to demonstrate the ability to work with minimum supervision.
- Able to demonstrate a high standard of interpersonal skills.
- Able to demonstrate a positive approach to team-working.
- Able to demonstrate literacy and numeracy skills sufficient to complete paperwork relating to delivery and collection of blood units, securing of patients' property, etc., and comprehension skills sufficient to be able to read and understand written instructions..
- Able to demonstrate an understanding of moving and handling techniques.
Desirable
- Able to demonstrate ability to work as part of an interdisciplinary team.
- Previous experience of driving electric vehicles.
Specific Requirements
Essential
- Able to demonstrate a commitment to Customer Care.
- Able to demonstrate a flexible approach to changes in workload/duties/priorities
- Able to demonstrate the ability to react sensitively to a wide range of differing needs.
- Able to demonstrate a willingness to undertake basic mortuary duties (with training).
- Ability to carry out strenuous physical tasks.
Desirable
- Previous Customer Care training.
- Previous mortuary experience.
- Previous Security experience
- Basic keyboard skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).