Job summary
ULTH is seeking to appoint an experienced Head of Soft Facilities Management to oversee & deliver a range of facilities services across Lincolnshire Community & Hospitals Group which include Cleaning, Potering, Transport, Switchboard services and Waste Management. Working to the Deputy Director of Estates and Facilities will ensure that Facilities management functions across both United Lincolnshire Teaching Hospitals NHS Trust & Lincolnshire Community Health Services NHS Trust are delivered efficiently and to the highest possible standard.
The Trust is seeking a highly experience candidate with a track record of experience in this field.
Main duties of the job
The post holder has responsibility and accountability for the strategic direction and operational delivery of a range of In-house Facilities Management services including Domestic, Portering, Switchboard, FM General Office, and Car parking together with External provisions including Waste, Laundry and Medical Gas (Cylinders).
The post holder will ensure that LCHG and its services meets all statutory/compliancy requirements and appropriate national standards, as a member of the Estates and Facilities senior management team contributing to the LCHG business plan and strategic direction.
Utilising strong leadership expertise and driving forward the people culture, the post holder will apply technical and managerial skills, to provide high quality, cost effective and efficient services, delivering excellent patient, visitor and staff experience.
The post hold will act as Responsible Officer for Waste Disposal, Cleaning Standards and Transport Regulations.
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- Masters Degree Qualification in Facilities Management or related subject, or equivalent knowledge and experience, plus additional specialist experience in an Estates or Facilities related field.
- Evidence of Continued professional development relating to the role / Willing to undertake specialist EFM qualifications (MBA)
- Certified Member of IWFM or other equivalent professional body
- Project management qualification, e.g. PRINCE2 or equivalent knowledge and experience
Desirable
- NHS or recognised leadership Qualification
- Specific qualifications in individual specialist FM areas/ Health & Safety or Project Management.
Knowledge, Skills. aptitude
Essential
- Significant experience of delivering NHS Estates and Facilities services which provide value for money and perform well when related to peer benchmarking
- To have a good working knowledge of the modalities of different kinds of healthcare delivery
- Excellent report writing skills with the ability to analyse and interpret complex information and be able to present succinctly and clearly
- High level of computer literacy and advanced keyboard skills, especially familiarity with computer based information management systems used across Estates, Facilities and Capital
- Excellent leadership skills with the ability to set out a clear direction and inspire staff to deliver quality services
- Effective communicator at all levels within the Trust from Board level to front line staff as well as patients, customers and external stakeholders
- Ability to thing strategically and manage operationally
- Matrix management (the ability to manage and influence others when there is not a direct line management relationship
- Sets high standards for self and team and support staff to reach these standards, applying measures to track and quantify achievement
- Challenges conflict where this is impacting on service delivery or standards and helps to broker agreements
- Uses information from benchmarking and other networks to stimulate ideas, innovate services and improve the patient experience
Desirable
- Rota/ shift system knowledge
- NHS cleaning standards
- NHS food Standards
- Understanding of current NHS Guidance from such as the NHS Plan, NICE with respect to healthcare
Experience
Essential
- Experience of Leading/ Managing front line Facilities Management services.
- Demonstrable recent experience as a senior Estates/Facilities Manager within a complex organisation with a demonstrable track record of success
- Demonstrable track record in delivering service improvement & efficiencies across a range of EFM operational services.
- Have direct experience, normally acquired over a number of years post qualification, and understanding of a wide range of NHS Facilities and Estates Services, their place in the organisation, use and commissioning
- Management and/or monitoring of multiple contracted out services
- Significant experience of managing a tendering process for high value and complex contracts
- Significant experience of budget management for multiple budgets, with the demonstrable ability to deliver recurrent cost reduction initiatives
- Demonstrable experience of motivating a team whilst driving performance and increasing productivity
- Significant Experience with the operation of SLAs and KPIs across a portfolio of service contracts
- Experience of project management, board level reporting, business planning, quality assurance, compliance and NHS statutory reporting requirements
- Experience of challenging orthodoxy and managing and leading change
- Experience of developing and implementing strategy (
Desirable
- Healthcare or related service experience
- Experience of Patient Led Assessment of the Care Environment (PLACE) or similar assessments
Specific requirements
Essential
- Ability to travel as required
- Developing relationships
- Ability to participate in on call rota's as required
Person Specification
Qualifications
Essential
- Masters Degree Qualification in Facilities Management or related subject, or equivalent knowledge and experience, plus additional specialist experience in an Estates or Facilities related field.
- Evidence of Continued professional development relating to the role / Willing to undertake specialist EFM qualifications (MBA)
- Certified Member of IWFM or other equivalent professional body
- Project management qualification, e.g. PRINCE2 or equivalent knowledge and experience
Desirable
- NHS or recognised leadership Qualification
- Specific qualifications in individual specialist FM areas/ Health & Safety or Project Management.
Knowledge, Skills. aptitude
Essential
- Significant experience of delivering NHS Estates and Facilities services which provide value for money and perform well when related to peer benchmarking
- To have a good working knowledge of the modalities of different kinds of healthcare delivery
- Excellent report writing skills with the ability to analyse and interpret complex information and be able to present succinctly and clearly
- High level of computer literacy and advanced keyboard skills, especially familiarity with computer based information management systems used across Estates, Facilities and Capital
- Excellent leadership skills with the ability to set out a clear direction and inspire staff to deliver quality services
- Effective communicator at all levels within the Trust from Board level to front line staff as well as patients, customers and external stakeholders
- Ability to thing strategically and manage operationally
- Matrix management (the ability to manage and influence others when there is not a direct line management relationship
- Sets high standards for self and team and support staff to reach these standards, applying measures to track and quantify achievement
- Challenges conflict where this is impacting on service delivery or standards and helps to broker agreements
- Uses information from benchmarking and other networks to stimulate ideas, innovate services and improve the patient experience
Desirable
- Rota/ shift system knowledge
- NHS cleaning standards
- NHS food Standards
- Understanding of current NHS Guidance from such as the NHS Plan, NICE with respect to healthcare
Experience
Essential
- Experience of Leading/ Managing front line Facilities Management services.
- Demonstrable recent experience as a senior Estates/Facilities Manager within a complex organisation with a demonstrable track record of success
- Demonstrable track record in delivering service improvement & efficiencies across a range of EFM operational services.
- Have direct experience, normally acquired over a number of years post qualification, and understanding of a wide range of NHS Facilities and Estates Services, their place in the organisation, use and commissioning
- Management and/or monitoring of multiple contracted out services
- Significant experience of managing a tendering process for high value and complex contracts
- Significant experience of budget management for multiple budgets, with the demonstrable ability to deliver recurrent cost reduction initiatives
- Demonstrable experience of motivating a team whilst driving performance and increasing productivity
- Significant Experience with the operation of SLAs and KPIs across a portfolio of service contracts
- Experience of project management, board level reporting, business planning, quality assurance, compliance and NHS statutory reporting requirements
- Experience of challenging orthodoxy and managing and leading change
- Experience of developing and implementing strategy (
Desirable
- Healthcare or related service experience
- Experience of Patient Led Assessment of the Care Environment (PLACE) or similar assessments
Specific requirements
Essential
- Ability to travel as required
- Developing relationships
- Ability to participate in on call rota's as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
