Clinical Health Care Support Worker A&E - Band 3

United Lincolnshire Hospitals NHS Trust

Information:

This job is now closed

Job summary

LINCOLN EMERGENCY DEPARTMENT are seeking Clinical Health Care Support Workers. This is a great opportunity to work in a fast paced and everchanging environment whereby two days are never the same. The successful candidate(s) will be required to work both the day and night shifts which will include bank holiday and weekend working.

The successful candidate will work alongside a registered nurse delivering personal care, sufficient hourly rounding as well as assisting with nutritional intake. We strive to ensure a positive experience for our patients and we appreciate that the HCSW role is a key part in delivering this high quality care.

After a settling in period, all newly appointed CHCSWs will be supported to gain further extended skills such as venepuncture, cannulation and the recording of ECGs.

We are supportive and dynamic team which is fast approaching new and exciting times with a planned new build of the Emergency Department which we hope will enhance patient experience and individual opportunities available.

We welcome applications from all who feel they would thrive in an ED environment whilst executing the trust values under pressure. Hardworking, passionate, dedicated and excellent communicational skills are just some of the key qualities we desire in our expanding workforce.

Main duties of the job

As a Clinical Health Care Support Worker, you will be responsible for working under delegation and supervision of a Registered Nurse in delivering a high standard of care to our patients in accordance with individualise care needs, utilising flexible, innovate and effective practice that demonstrates that our patients are at the centre of everything we do.

You will be expected to undertake nutritional rounding, observations and personal care. Training will be offered after a settling in period for the extended skills which includes, venepuncture, cannulation and ECG's.

Working the multi-disciplinary team, the successful candidate will have excellent communication skills, be adaptable to rapidly changing situations, as well as having understanding of the need for confidentiality. The individual should have the ability to work using their own initiative and as part of a team. Good time management and organisational skills are also essential for the post. Effective communication skills and motivation to work in a clinical environment are essential.

About us

Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

357-LN-106-25-QIA85

Job locations

Lincoln

Greetwell Road

Lincoln

LN2 5QY


Job description

Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Please note we are not able to provide sponsorship for this role.

Job description

Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Please note we are not able to provide sponsorship for this role.

Person Specification

Qualifications

Essential

  • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
  • NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience
  • Evidence of the Care Certificate or commitment to achieve on joining Trust
  • Motivated to develop knowledge and skills and to undertake self-development

Desirable

  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

Experience

Essential

  • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
  • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker
  • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation
  • Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team
  • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals

Skills

Essential

  • oAble to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner
  • Flexible, adaptable. organised with good time management skills
  • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations
  • Good written and verbal communication skills
  • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
  • IT skills in order to access required systems such as electronic patient records
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework

Desirable

  • o Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific Requirements

Essential

  • Flexible in approach to work - must be able to undertake shift work where required
  • Able to use own initiative within the boundaries of the role and able to motivate oneself and others
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
  • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks
Person Specification

Qualifications

Essential

  • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
  • NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience
  • Evidence of the Care Certificate or commitment to achieve on joining Trust
  • Motivated to develop knowledge and skills and to undertake self-development

Desirable

  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

Experience

Essential

  • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
  • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker
  • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation
  • Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team
  • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals

Skills

Essential

  • oAble to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner
  • Flexible, adaptable. organised with good time management skills
  • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations
  • Good written and verbal communication skills
  • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
  • IT skills in order to access required systems such as electronic patient records
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework

Desirable

  • o Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific Requirements

Essential

  • Flexible in approach to work - must be able to undertake shift work where required
  • Able to use own initiative within the boundaries of the role and able to motivate oneself and others
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
  • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Sister

Nicole Riley

nicole.riley@ULH.nhs.uk

01522573399

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

357-LN-106-25-QIA85

Job locations

Lincoln

Greetwell Road

Lincoln

LN2 5QY


Supporting documents

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