Urology Medical Secretary - Band 3

Job summary

Job Title: Medical Secretary for Urology

Site / Hours: Pilgrim Hospital / Part time 23 hours per week

Salary: Band 3

Contract Type: Permanent

The Department of Urology is looking for an enthusiastic individual for the site of Pilgrim. The responsibilities of this post include transcribing digital dictation from clinicians in a timely manner, managing office communications i.e., phones and correspondence, dealing with patients and relatives queries on a daily basis, manage patient pathways so that all are seen in a timely manner and within the Trust targets. Ensure confidentiality of sensitive information at all times.

We are looking for candidates who flourish in an office environment and thrive from problem solving and supporting the Urology Clinicians. A genuine interest in providing excellent patient care is necessary. Experience of working in an office environment would be advantageous and we would welcome any candidates who are looking to get their start within the NHS.

Please note this vacancy is not due to start until July 2025.

Main duties of the job

Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretaries play a vital part in the effective patient administration.

The successful applicant will be an enthusiastic team player with excellent customer care and interpersonal skills. A minimum of 2 GCSE's or equivalent of Grade C and above is required, including English or NVQ2 or equivalent in related subjects. Experience in secretarial duties and have the ability to use their own initiative and prioritise work to achieve deadlines. Knowledge of medical terminology would be an advantage and have outstanding communication skills. A flexible approach to work is required as well as an ability to get on with others in a team based environment with demanding work pressures. Hours can be flexible and will be discussed in more detail at interview stage.

Applicants are advised not to apply if they do not meet the essential criteria for shortlisting.

If you have any queries or would like more information regarding this post, please don't hesitate to contact Carol Johnson Speciality Co-ordinator for Urology, Pilgrim .

About us

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).