Job summary
Starting June 2025
Job Details
- Supervisor
- Hotel Services
- Lincoln
- Band 3
- Position 1: 31.5 hours 21.00hrs to 07.00hrs working 4 nights on - 4 nights off
Supporting the delivery of Housekeeping to corporate and ward areas and, where applicable, Linen Services, to the Trust, and leading the Housekeeping team in delivering high quality services to all areas; supporting the delivery of service modernisation and National Initiatives.
Assisting in establishing Hotel Services as having day-to-day "ownership" of the Hospital environment for the Facilities Division.
You will be seen across the site and will be required to carry out your work so that the standards set and the wide range of services provided support patient care and the needs of other hospital users.
The post holder is expected to treat patients, service users and carers with courtesy, care and compassion at all times, treating each person as an individual by offering a personalised service. Trust staff will adopt behaviours and attitudes which promote, supports and respects privacy and dignity in accordance with the Trust Dignity policies and dignity in care pledges. Staff are expected to challenge poor practice in relation to dignity and treat each other with respect.
Main duties of the job
The post of the Housekeeping Section leader is to Support the delivery of Housekeeping and, where applicable, Linen Services, to the Trust, ensuring that hospital Wards, Clinics, Departments and Corridor areas are maintained to the highest standards of hygiene, environmental cleanliness and appearance and leading the Housekeeping team in delivering high quality services to all areas; supporting the delivery of service modernisation and National Initiatives.
We require a Section Leader with ability to use your own initiative and a positive sense of, and approach towards customer care. Flexibility towards the work so as to meet changing needs and priorities at all times is required. You should be of smart appearance and demonstrate good communication skills.
In the application form "Supporting Information" section please identify what skills you already have and the skills you feel are transferable to this role, also details of the qualities/attributes you feel will be beneficial to the post.
Supporting the delivery of Housekeeping to corporate and ward areas and, where applicable, Linen Services, to the Trust, and leading the Housekeeping team in delivering high quality services to all areas; supporting the delivery of service modernisation and National Initiatives.
Assisting in establishing Hotel Services as having day-to-day "ownership" of the Hospital environment for the Facilities Division.
About us
Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Specific Requirements
Essential
- Able to demonstrate a flexible approach to changes in workload/duties/priorities and to motivate others to adopt the same approach.
- Able to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
- Able to demonstrate previous experience of office systems.
- Able to demonstrate eagerness to embrace change.
Qualifications
Essential
- GCSE grade C or equivalent in Maths and English
- Computer literacy to RSA level 2 or equivalent
Desirable
- Supervisory Qualification
- Health and Safety qualification
- NVQ Level 2 in Customer Care
Previous experience
Essential
- Previous NHS experience or experience of working in a high level customer service environment
- Previous Supervisory experience
Desirable
- Previous NHS experience or experience of working in a high level customer service environment
- Be able to demonstrate previous experience of training of staff
Knowledge and skills
Essential
- Literacy, numeracy and comprehension skills sufficient to complete timesheets and monitoring documents, calculate costs of orders, produce memos and short reports, complete Annual Appraisal documentation
- Able to demonstrate ability to take the lead role of supervising part of an inter-disciplinary team.
- Able to demonstrate the ability to work to deadlines and complete tasks according to objectives and to motivate others to do the same.
- Able to demonstrate a high standard of interpersonal skills and the ability to deal with people from all sections of society.
- Able to demonstrate the ability to use initiative to resolve problems and to prioritise own workload and that of others
- Awareness and Knowledge of the dignity in care agenda
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
Person Specification
Specific Requirements
Essential
- Able to demonstrate a flexible approach to changes in workload/duties/priorities and to motivate others to adopt the same approach.
- Able to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
- Able to demonstrate previous experience of office systems.
- Able to demonstrate eagerness to embrace change.
Qualifications
Essential
- GCSE grade C or equivalent in Maths and English
- Computer literacy to RSA level 2 or equivalent
Desirable
- Supervisory Qualification
- Health and Safety qualification
- NVQ Level 2 in Customer Care
Previous experience
Essential
- Previous NHS experience or experience of working in a high level customer service environment
- Previous Supervisory experience
Desirable
- Previous NHS experience or experience of working in a high level customer service environment
- Be able to demonstrate previous experience of training of staff
Knowledge and skills
Essential
- Literacy, numeracy and comprehension skills sufficient to complete timesheets and monitoring documents, calculate costs of orders, produce memos and short reports, complete Annual Appraisal documentation
- Able to demonstrate ability to take the lead role of supervising part of an inter-disciplinary team.
- Able to demonstrate the ability to work to deadlines and complete tasks according to objectives and to motivate others to do the same.
- Able to demonstrate a high standard of interpersonal skills and the ability to deal with people from all sections of society.
- Able to demonstrate the ability to use initiative to resolve problems and to prioritise own workload and that of others
- Awareness and Knowledge of the dignity in care agenda
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
