United Lincolnshire Hospitals NHS Trust

Credit control manager-Band 6

Information:

This job is now closed

Job summary

To be responsible for the daily management of the Accounts Receivable team and to support the Financial and Reporting Accountant.

Lead responsibility for the performance of the Accounts Receivable function including billing and debt collection policies and procedures requiring strong communication and staff management skills.

To produce and develop KPI's in order to monitor and improve performance of the team.

To ensure that invoices are raised accurately on a timely basis, income received is maximised and debts recovered promptly, utilising a debt collection agency where necessary.

To lead in the handling and resolution of overdue debts.

Start date April 2025

Main duties of the job

You will be manage of the Accounts Receivable and cashiers team, working in Financial Services, and contributing to the delivery of a high quality accounts receivable and cashiers service.

  • You will be responsible for the daily management of the daily management of the Accounts receivable team
  • To lead in the handling and resolution of overdue debts
  • The Finance Team has received significant investment in order to ensure it is resourced appropriately to deliver a fit for purpose service to support the Trust on its improvement journey.

    The Directorate provides a wide range of business support to the Trust including:

    • Contracting and Income
    • Planning, Capital and Costing
    • Financial Services
    • Financial Management

    Staff engagement is a key part of our daily operations. We are proud to have achieved FFF Level 1 and are committed to working together as a team to ensure we achieve FFF Level 2 in the coming year. In addition, we have just submitted our first nominations to the annual HFMA awards - securing three nominations and an award for "Clinician of the Year".

    You will receive access to full training and development opportunities and be part of our friendly and dynamic team.

About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Details

Date posted

05 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

357-LN-1642-24

Job locations

Lincoln Hospital

Greetwell Road

Lincoln

LN2 5QY


Job description

Job responsibilities

Debt collection sales ledger and income

Performance management of the section ensuring:

Debtor accounts are proactively managed, invoices are raised, debts chased and income is received and entered onto the financial ledger accurately on a timely basis.

To review overdue debtor accounts with the team: using experience to assess reasons for non-payment and resolve complex queries.

Review each month the bad debt provision against each debtor account and complete working papers to support monthly reporting as necessary.

To produce month end reports and KPI's , investigating and explaining levels of performance.

Job description

Job responsibilities

Debt collection sales ledger and income

Performance management of the section ensuring:

Debtor accounts are proactively managed, invoices are raised, debts chased and income is received and entered onto the financial ledger accurately on a timely basis.

To review overdue debtor accounts with the team: using experience to assess reasons for non-payment and resolve complex queries.

Review each month the bad debt provision against each debtor account and complete working papers to support monthly reporting as necessary.

To produce month end reports and KPI's , investigating and explaining levels of performance.

Person Specification

Qualifications

Essential

  • AAT qualified / CCAB equivaent or equivalent experience
  • Evidence of continuing professional development
  • GCSE Maths and English

Desirable

  • Educated to degree level
  • ECDL or equivalent

Knowledge / skills / aptitudes

Essential

  • Strong IT skills spreadsheets and databases
  • Relationship building and team working skills
  • Customer care experience / skills
  • Planning and organisation skills

Previous experience

Essential

  • Recent experience of working in credit control
  • Management / supervisory experience
  • Experience of improving performance in credit control team

Desirable

  • Previous NHS experience
  • Understanding of NHS finance and VAT rules
Person Specification

Qualifications

Essential

  • AAT qualified / CCAB equivaent or equivalent experience
  • Evidence of continuing professional development
  • GCSE Maths and English

Desirable

  • Educated to degree level
  • ECDL or equivalent

Knowledge / skills / aptitudes

Essential

  • Strong IT skills spreadsheets and databases
  • Relationship building and team working skills
  • Customer care experience / skills
  • Planning and organisation skills

Previous experience

Essential

  • Recent experience of working in credit control
  • Management / supervisory experience
  • Experience of improving performance in credit control team

Desirable

  • Previous NHS experience
  • Understanding of NHS finance and VAT rules

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Financial and Reporting Accountant

Jonathan Arnold

jonathan.arnold@ulh.nhs.uk

01522309221

Details

Date posted

05 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

357-LN-1642-24

Job locations

Lincoln Hospital

Greetwell Road

Lincoln

LN2 5QY


Supporting documents

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