United Lincolnshire Hospitals NHS Trust

Ward Clerk/Receptionist Scampton Ward - Band 2

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and committed individual to join the team to work alongside the Clinical staff.

To provide a friendly and informative first contact to the Scampton Ward service.

Main duties of the job

Undertaking reception duties, dealing with hospital staff, and members of the public in an efficient, polite and courteous manner, answering queries and communicating complex information where there may be barriers to understanding. Persuasion , motivational and negotiating skills are essential maintaining security and privacy at all times.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Details

Date posted

08 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

357-LN-634-24

Job locations

Lincoln hospital

Greetwell road

Lincoln

LN2 5QY


Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!

Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!

Person Specification

Qualifications

Essential

  • Basic general secondary education
  • CLAIT Level 1

Desirable

  • ECDL/or other computer qualification
  • RSA typing ll

Evidence of particular - knowledge, skills, aptitudes

Essential

  • Good written, verbal and IT communication skills
  • Willing to undertake training
  • Able to work in a demanding, busy environment.
  • Flexible and adaptable
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework

Desirable

  • Previous training in child protection

Previous Experience

Essential

  • Previous experience in customer services

Desirable

  • Previous health care experience

Specific Requirements

Essential

  • Good Physical and Mental Health
  • DBS clearance
Person Specification

Qualifications

Essential

  • Basic general secondary education
  • CLAIT Level 1

Desirable

  • ECDL/or other computer qualification
  • RSA typing ll

Evidence of particular - knowledge, skills, aptitudes

Essential

  • Good written, verbal and IT communication skills
  • Willing to undertake training
  • Able to work in a demanding, busy environment.
  • Flexible and adaptable
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework

Desirable

  • Previous training in child protection

Previous Experience

Essential

  • Previous experience in customer services

Desirable

  • Previous health care experience

Specific Requirements

Essential

  • Good Physical and Mental Health
  • DBS clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln hospital

Greetwell road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln hospital

Greetwell road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Gemma Hayselden

Gemma.Hayselden@ULH.nhs.uk

01522307905

Details

Date posted

08 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

357-LN-634-24

Job locations

Lincoln hospital

Greetwell road

Lincoln

LN2 5QY


Supporting documents

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