Job summary
ACU is an Acute Cardiac Unit caring for cardiac and medical patients. We work closely with The Lincoln Heart Centre caring for patients from across the whole of Lincolnshire.
We are looking for Health Care Support Workers to join us in an environment where we strive for excellence. A positive patient centred experience is the motivation to our care delivery.
Main duties of the job
The successful candidate will work within an established team carrying out essential patient care under the direction and supervision of a qualified nurse. They will work as an effective and responsible member of the team acting consistently with legislation, policies, procedures and other quality approaches adhering to ULHT values and standards.
GCSE English Language & Maths Grade E or above or equivalent.
Previous experience of working in a health/care setting is desirable but not essential.
Are you compassionate, approachable and friendly?
Do you have a passion to provide excellent and best quality care to patients and their families?
Do you have excellent communication skills that include active listening and empathy?
If you answered yes, we would like to hear from you.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- English and Maths qualification at GCSE grades A*-E, or Functional Skills Level 1
Desirable
- Completed apprenticeship in relevant field of practice
- Successful completion of the Care Certificate
- NVQ Level 2/3 in a Health Related area or equivalent experience
- ECDL qualification or equivalent
Experience
Essential
- Experience of working in a customer focused environment
- Experience of using computer systems for data entry and retrieval
Desirable
- Previous experience of working in a health / care setting
Knowledge, skills, aptitudes
Essential
- Understanding the role of the Health Care Support Worker
- Ability to manage time effectively
- Ability to work effectively on an individual basis and as part of a multi-disciplinary team
- Ability to work in a demanding and busy environment
- Good customer care skills
- Good written and verbal communication skills
- Ability to forge effective working relationships with both patients, their relatives and colleagues
- Knowledge of confidentiality, infection prevention and dignity in care within the workplace
- Ability to prioritise and manage daily workload
- Awareness and Knowledge of the dignity in care agenda
- Ability to evidence/demonstrate key values and behaviours in line with both the Trust framework
Desirable
- Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Specific Requirements
Essential
- Flexible in approach to work - must be able to undertake shift work where required
- Ability to use own initiative
- Committed to on-going personal development
- Willing to undertake further education, training and development relevant to the post.
Person Specification
Qualifications
Essential
- English and Maths qualification at GCSE grades A*-E, or Functional Skills Level 1
Desirable
- Completed apprenticeship in relevant field of practice
- Successful completion of the Care Certificate
- NVQ Level 2/3 in a Health Related area or equivalent experience
- ECDL qualification or equivalent
Experience
Essential
- Experience of working in a customer focused environment
- Experience of using computer systems for data entry and retrieval
Desirable
- Previous experience of working in a health / care setting
Knowledge, skills, aptitudes
Essential
- Understanding the role of the Health Care Support Worker
- Ability to manage time effectively
- Ability to work effectively on an individual basis and as part of a multi-disciplinary team
- Ability to work in a demanding and busy environment
- Good customer care skills
- Good written and verbal communication skills
- Ability to forge effective working relationships with both patients, their relatives and colleagues
- Knowledge of confidentiality, infection prevention and dignity in care within the workplace
- Ability to prioritise and manage daily workload
- Awareness and Knowledge of the dignity in care agenda
- Ability to evidence/demonstrate key values and behaviours in line with both the Trust framework
Desirable
- Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Specific Requirements
Essential
- Flexible in approach to work - must be able to undertake shift work where required
- Ability to use own initiative
- Committed to on-going personal development
- Willing to undertake further education, training and development relevant to the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
