United Lincolnshire Hospitals NHS Trust

Digital Senior Support Officer - 2024/2025

Information:

This job is now closed

Job summary

If you like the idea of making a difference and helping to reshape the way the NHS works then this may be the post for you.

This role includes supervising administration staff within the Digital Transformation Project Support Office and previous experience in a supervisory role is essential.

Start date for this role will be after 1st April 2024

Main duties of the job

Tasks will include:

Providing support to the Digital Transformation Office Manager and deputise in their absence.

Working closely with other members of Digital Services to assist with the maintenance of project activities, following Prince 2 and internal processes.

Assisting with the recording of expenditure on all current projects along with raising and recording orders placed and all invoices paid.

Management of the Trust Mobile phones

Ensuring a log of programme/project risks and issues and their resolution are regularly reviewed, analysed and appropriate actions taken.

About us

The successful candidates should be highly motivated and have excellent Microsoft office experience. Excellent organisation and communication skills are essential. The candidate must be willing and able to travel between all Trust sites however the post will be based at Lincoln.

Details

Date posted

04 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year £25,147 - £27,596 per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

357-LN-1727-23

Job locations

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Job description

Job responsibilities

Attached is a job description which shows the essential criteria which we would require for this job role. As a large part of the teams job is minute taking, it would be beneficial that any applicants have previous experience in both arranging meetings and taking minutes.

Job description

Job responsibilities

Attached is a job description which shows the essential criteria which we would require for this job role. As a large part of the teams job is minute taking, it would be beneficial that any applicants have previous experience in both arranging meetings and taking minutes.

Person Specification

Qualifications

Essential

  • oGood general standard of education including GCSE, or equivalent, in English Language and Mathematics (Grade 4/5 minimum).
  • oNVQ Level 3 Business Administration or equivalent experience.
  • oFoundation Management or supervisory course or equivalent experience
  • oECDL Advanced or equivalent experience.
  • oProfessional typing/keyboard/word processing qualification (minimum speed of 35 wpm) or equivalent experience

Desirable

  • oBCS ISEB Certificate in Programme and Project Support Office Practitioner (PPSO)
  • oPitman or equivalent shorthand qualification to 60wpm
  • oPRINCE 2 Foundation project management qualification

Previous Experience

Essential

  • oExperience of working on providing administration support.
  • oKnowledge of complex filing systems
  • oGood working knowledge of using the Microsoft Office suite including Word, Excel, Outlook, PowerPoint.
  • oGood working knowledge of Email and Internet usage.
  • oExcellent working knowledge of agenda preparation and minute taking.
  • oExperience maintaining database data.
  • oExperience of financial processes such as raising orders, invoicing..
  • oEvidence of working within a team.
  • oExperience of routine administrative duties such as photocopying, sending and receiving faxes & processing stationery orders.
  • oPrevious supervisory experience of managing subordinate staff in an administrative role.

Desirable

  • oWorking within an IT environment.
  • oExperience of working on a help desk.
  • oPrevious NHS experience in primary or secondary care.
  • oExperience of using & maintaining a Learning Management System.
  • oExperience of processing salary returns.

Knowledge, skills and Aptitudes

Essential

  • oGood inter-personal and communication skills.
  • oAbility to work within a team and on own initiative.
  • oEvidence of handling own workload in a systematic and methodical way.
  • oAbility to set deadlines and manage workload of subordinate staff.
Person Specification

Qualifications

Essential

  • oGood general standard of education including GCSE, or equivalent, in English Language and Mathematics (Grade 4/5 minimum).
  • oNVQ Level 3 Business Administration or equivalent experience.
  • oFoundation Management or supervisory course or equivalent experience
  • oECDL Advanced or equivalent experience.
  • oProfessional typing/keyboard/word processing qualification (minimum speed of 35 wpm) or equivalent experience

Desirable

  • oBCS ISEB Certificate in Programme and Project Support Office Practitioner (PPSO)
  • oPitman or equivalent shorthand qualification to 60wpm
  • oPRINCE 2 Foundation project management qualification

Previous Experience

Essential

  • oExperience of working on providing administration support.
  • oKnowledge of complex filing systems
  • oGood working knowledge of using the Microsoft Office suite including Word, Excel, Outlook, PowerPoint.
  • oGood working knowledge of Email and Internet usage.
  • oExcellent working knowledge of agenda preparation and minute taking.
  • oExperience maintaining database data.
  • oExperience of financial processes such as raising orders, invoicing..
  • oEvidence of working within a team.
  • oExperience of routine administrative duties such as photocopying, sending and receiving faxes & processing stationery orders.
  • oPrevious supervisory experience of managing subordinate staff in an administrative role.

Desirable

  • oWorking within an IT environment.
  • oExperience of working on a help desk.
  • oPrevious NHS experience in primary or secondary care.
  • oExperience of using & maintaining a Learning Management System.
  • oExperience of processing salary returns.

Knowledge, skills and Aptitudes

Essential

  • oGood inter-personal and communication skills.
  • oAbility to work within a team and on own initiative.
  • oEvidence of handling own workload in a systematic and methodical way.
  • oAbility to set deadlines and manage workload of subordinate staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Digital Transformation Office Manager

Kerry Bailey

kerry.bailey@ulh.nhs.uk

07825193219

Details

Date posted

04 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year £25,147 - £27,596 per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

357-LN-1727-23

Job locations

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Supporting documents

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