Job summary
Start Date will be on or after 01-April-24.
An exciting opportunity to come and join our Medical Workforce Team at ULHT to support our Allocate (HealthMedics) project. HealthMedics is an e-rostering and leave management solution that we use to ensure robust and safe rotas for our medics and patients.
This is an established position working within the Medical Workforce Team which will provide you with an exciting opportunity to demonstrate and develop your skills in project implementation and the medical workforce.
The post holder will be required to produce information from our systems as required, to assist with system queries and training and to work closely with other teams across the Trust and ensure effective communication.
Previous NHS experience is not essential as training will be provided.
Main duties of the job
- To work as a key member of the Medical Workforce Team supporting the successful delivery of the HealthMedics roll out.
- To act as first point of contact for HealthMedics queries, sending out proforma's and collating responses; escalating as appropriate to the Medical Workforce Officer
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Provide advice and guidance on all aspects of HealthMedics and Activity Manager software, as well as having a general knowledge of other Medical Workforce queries.
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To maintain systems and databases as required and produce accurate and timely information as requested
- Receive, triage and resolve HealthMedics support calls, differentiate between user error, configuration and application issues to determine levels of severity.
- Support the Medical Workforce Service Manager [HealthMedics] in the development and delivery of training programmes on the use of the system and reporting mechanisms.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Specific Requirements
Essential
- oWillingness to work flexibly - some evening work may be required
- oCommitted to safeguarding and promoting the welfare of children, young people and vulnerable adults
- oContribute to a positive working environment ensuring commitment to equality and diversity
- oThe ability to travel between sites is required
- oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework
Qualifications
Essential
- oLevel 2 or 3 standard of education (e.g. GCSE/A-Level/NVQ/BTEC) or equivalent experience demonstrating numeracy and literacy
Desirable
- oCIPD Level 3 (Foundation Certificate) or equivalent qualification
- oLevel 2 Certified English and Maths (GCSE/Functional Skills) as this is a requirement for many learning programmes/professional development pathways
Knowledge, Skills and Aptitudes
Essential
- oProven and effective administrative skills. Understands the need for confidentiality
- oGood written and verbal communication skills
- oConfident in using ICT systems relevant to role, including Management Information Systems and MS Office
- oAble to work on own initiative without constant supervision
- oExcellent interpersonal skills, able to communicate effectively and professionally and remain calm and polite under pressure
- oDemonstrates attention to detail and works methodically, responding to changes to meet deadlines
- oAble to help others acquire skills and experience
Desirable
- oAdvanced keyboard skills with a specific requirement for accuracy
- oAbility to produce, analyse and interpret and manipulate data
- oAbility to produce reports using different packages and software and present those reports to different audiences
Previous Knowledge and Experience
Essential
- oPrevious administration experience
- oExperience of organising meetings, preparing agendas, attendance at meetings, taking and transcribing formal minutes
- oExperience of maintaining databases
- oExperience of using electronic systems including improvement of systems
- oExperience of communication with individuals at both junior and senior levels within an organisation
- oExperience of producing information and sharing with individuals and groups of people
- oBasic knowledge of Medical and Dental terms and conditions
- oExperience of using information to make decisions and inform action to be taken
- oExperience of making recommendations for improvements in relation to systems and administrative processes
- oAn understanding of how to handle, resolve and escalate enquiries and pass on information promptly
- oKnowledge and understanding of working in a wider system of integrated care
- oExperience of working independently and as part of a team
Desirable
- oPrevious experience of using HealthRoster
- oExperience of working in a medical workforce environment
- oExperience of doctors working patterns and medical terms and conditions
Person Specification
Specific Requirements
Essential
- oWillingness to work flexibly - some evening work may be required
- oCommitted to safeguarding and promoting the welfare of children, young people and vulnerable adults
- oContribute to a positive working environment ensuring commitment to equality and diversity
- oThe ability to travel between sites is required
- oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework
Qualifications
Essential
- oLevel 2 or 3 standard of education (e.g. GCSE/A-Level/NVQ/BTEC) or equivalent experience demonstrating numeracy and literacy
Desirable
- oCIPD Level 3 (Foundation Certificate) or equivalent qualification
- oLevel 2 Certified English and Maths (GCSE/Functional Skills) as this is a requirement for many learning programmes/professional development pathways
Knowledge, Skills and Aptitudes
Essential
- oProven and effective administrative skills. Understands the need for confidentiality
- oGood written and verbal communication skills
- oConfident in using ICT systems relevant to role, including Management Information Systems and MS Office
- oAble to work on own initiative without constant supervision
- oExcellent interpersonal skills, able to communicate effectively and professionally and remain calm and polite under pressure
- oDemonstrates attention to detail and works methodically, responding to changes to meet deadlines
- oAble to help others acquire skills and experience
Desirable
- oAdvanced keyboard skills with a specific requirement for accuracy
- oAbility to produce, analyse and interpret and manipulate data
- oAbility to produce reports using different packages and software and present those reports to different audiences
Previous Knowledge and Experience
Essential
- oPrevious administration experience
- oExperience of organising meetings, preparing agendas, attendance at meetings, taking and transcribing formal minutes
- oExperience of maintaining databases
- oExperience of using electronic systems including improvement of systems
- oExperience of communication with individuals at both junior and senior levels within an organisation
- oExperience of producing information and sharing with individuals and groups of people
- oBasic knowledge of Medical and Dental terms and conditions
- oExperience of using information to make decisions and inform action to be taken
- oExperience of making recommendations for improvements in relation to systems and administrative processes
- oAn understanding of how to handle, resolve and escalate enquiries and pass on information promptly
- oKnowledge and understanding of working in a wider system of integrated care
- oExperience of working independently and as part of a team
Desirable
- oPrevious experience of using HealthRoster
- oExperience of working in a medical workforce environment
- oExperience of doctors working patterns and medical terms and conditions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
