A&E Administrator - Band 4

Job summary

An exciting opportunity has arisen for a substantive appointment as an administrator at United Lincolnshire Hospital NHS Trust, Lincoln County Hospital. Applications are invited from dynamic, enthusiastic and forward thinking individuals who are looking to showcase their potential.

You will be working as part of a team responsible for the administration and cover of the rotas within the Lincoln County Hospital Accident and Emergency Department and helping to deliver safe and effective services.

Main duties of the job

• Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and it can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data qulaity and by making the best use of capacity and resources. The A&E Administrator is a vital part of the effective functioning of the A&E Emergency Department.
• The A&E Administrator:
  • Provides a comprehensive secretarial and administrative service to medical and senior nursing staff in the department.
  • Maintains and helps in the management of A&E medical rotas and covering of gaps
  • Maintains a record of any additional duties undertaken by both internal and agency Doctors
  • Actively participates in achieving the national and locally agreed targets including CQUIN
  • Organises and supports teaching and audit programmes
  • Organises new starters and trainee Doctor induction programmes and appraisals
  • Administers the complaints process within the department.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (22/23) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated