Job summary
The post of the Housekeeping Supervisor is to oversee and co-ordinate the provision of an efficient, high quality and cost effective Housekeeping service to all Wards and Departments on site and, where applicable, to off-site locations, under the direction of the Team Leader and Facilities Manager, and to promote excellent standards of team working and Customer Care.
Ensuring that hospital Wards, Clinics and Departments are maintained to the highest standards of hygiene, environmental cleanliness and appearance and leading the Housekeeping team in delivering high quality services to all areas; supporting the delivery of service modernisation and National Initiatives.
Post 1 - 25 Hours
Monday 06:30 - 13:30
Tuesday 06:30 -13:30
Saturday 09:00 -15:30
Sunday 09:00 - 15:30
Post 2 - 19.5 Hours
Wednesday 06:30 - 13:30
Thursday 06:30 -13:30
Friday 06:30 -13:30
Post 3 - 19.5 Hours
Monday 06:30 - 13:30
Tuesday 06:30 -13:30
Wednesday 06:30 -13:30
Post 4 - 19.5 Hours
Tuesday 06:30 - 13:30
Wednesday 06:30 -13:30
Thursday 06:30 -13:30
Main duties of the job
You will be seen across the site and will be required to carry out your work so that the standards set and the wide range of services provided support patient care and the needs of other hospital users.
The post holder is expected to treat patients, service users and carers with courtesy, care and compassion at all times, treating each person as an individual by offering a personalised service. Trust staff will adopt behaviours and attitudes which promote, supports and respects privacy and dignity in accordance with the Trust Dignity policies and dignity in care pledges. Staff are expected to challenge poor practice in relation to dignity and treat each other with respect.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
Please indicate in Supporting Evidence Statement which post you are interested in.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
Please indicate in Supporting Evidence Statement which post you are interested in.
Person Specification
Qualifications
Essential
- Basic Food Hygiene Certificate or equivalent in-house course
Desirable
- oSupervisory qualification
- oNVQ Level 2, or equivalent, in Cleaning Buildings and Interiors
- oHealth and Safety qualifications/training
- oNVQ Level 3 in Customer Care
- oD32/33 Training qualification or similar.
Experience
Essential
- oPrevious NHS experience or experience of working in a high level customer service environment.
Knowledge, Skills & Aptitudes
Essential
- oLiteracy, numeracy and comprehension skills sufficient to complete timesheets and monitoring documents, calculate costs of orders, produce memos and short reports, complete Annual Appraisal documentation.
- oAble to demonstrate ability to take the lead role of supervising part of an inter-disciplinary team
- oAble to demonstrate the ability to work to deadlines and complete tasks according to objectives and to motivate others to do the same.
- oAble to demonstrate the ability to use initiative to resolve problems and to prioritise own workload and that of others.
- oAble to demonstrate a high standard of interpersonal skills and the ability to deal with people from all sections of society.
- oAwareness and Knowledge of the dignity in care agenda.
- oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
- oCoaching skills
- oKeyboard/computer skills: no formal qualification is necessary but the ability to produce short text documents and/or enter data onto spread sheets would be an advantage.
Specific Requirements
Essential
- oAble to demonstrate a flexible approach to changes in workload/duties/priorities and to motivate others to adopt the same approach.
- oAble to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
- oAble to demonstrate previous experience of office systems.
- oAble to demonstrate eagerness to embrace change.
Person Specification
Qualifications
Essential
- Basic Food Hygiene Certificate or equivalent in-house course
Desirable
- oSupervisory qualification
- oNVQ Level 2, or equivalent, in Cleaning Buildings and Interiors
- oHealth and Safety qualifications/training
- oNVQ Level 3 in Customer Care
- oD32/33 Training qualification or similar.
Experience
Essential
- oPrevious NHS experience or experience of working in a high level customer service environment.
Knowledge, Skills & Aptitudes
Essential
- oLiteracy, numeracy and comprehension skills sufficient to complete timesheets and monitoring documents, calculate costs of orders, produce memos and short reports, complete Annual Appraisal documentation.
- oAble to demonstrate ability to take the lead role of supervising part of an inter-disciplinary team
- oAble to demonstrate the ability to work to deadlines and complete tasks according to objectives and to motivate others to do the same.
- oAble to demonstrate the ability to use initiative to resolve problems and to prioritise own workload and that of others.
- oAble to demonstrate a high standard of interpersonal skills and the ability to deal with people from all sections of society.
- oAwareness and Knowledge of the dignity in care agenda.
- oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable
- oCoaching skills
- oKeyboard/computer skills: no formal qualification is necessary but the ability to produce short text documents and/or enter data onto spread sheets would be an advantage.
Specific Requirements
Essential
- oAble to demonstrate a flexible approach to changes in workload/duties/priorities and to motivate others to adopt the same approach.
- oAble to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
- oAble to demonstrate previous experience of office systems.
- oAble to demonstrate eagerness to embrace change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
