MRI Booking Clerk - Band 2

Job summary

United Lincolnshire Hospitals NHS Trust

Based at Grantham & District Hospital

MRI DEPARTMENT

MRI Appointments Clerk. FULL TIME 37.5 hours per week

The United Lincolnshire Hospitals NHS Trust is one of the largest Trusts in the country, providing acute services across the county of Lincolnshire. Grantham & District Hospital is a District General Hospital serving the City of Grantham and South Lincolnshire.

A vacancy has arisen for an MRI appointments clerk to work within the MRI Department. We scan around 48,000 patients every year, and need someone to help with booking and appointing these patients. Duties include meeting and greeting patients, booking of appointments, handling telephone calls, use of the Radiology Information System and PAS system, and other clerical duties. Other duties include assisting the radiographers, and providing assistance to our patients in a caring and empathetic manner.

This is a small and dedicated team, with close working relationships with Radiographers, Radiologists and Cardiologists. A flexible approach to the working day is essential, along with a fantastic team working approach.

Main duties of the job

Duties include meeting and greeting patients, booking of appointments, handling telephone calls, use of the Radiology Information System and PAS system, and other clerical duties. Other duties include assisting the radiographers, and providing assistance to our patients in a caring and empathetic manner.

We will have 5 MRI scanners, increasing to 8 in two years time.

Previous applicants need not apply.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated