Administrative Assistant Children's Diabetes Team - Band 3

Job summary

To organise venues, prepare agendas, and arrange and take minutes of meetings with professionals who access the Community Children's Diabetes Service, working in partnership with other agencies.

To work flexibly and to support the Matron and Team Leader to ensure the successful smooth running of the Team by demonstrating sound communication skills, a tactful, empathetic and calm manner.

To produce, manage and maintain databases and keep accurate records.

To provide a comprehensive secretarial and administrative service to the Community Children's Diabetes Team typing all correspondence ensuring that these are disseminated appropriately.

Responsible for maintaining and logging all referrals and action taken, ensuring all case notes are maintained to Trust standard

Main duties of the job

To provide a comprehensive secretarial and administrative service to the Community Children's Diabetes Team typing all correspondence ensuring that these are disseminated appropriately.

To work flexibly and to support the Matron and Team Leader to ensure the successful smooth running of the Team by demonstrating sound communication skills, a tactful, empathetic and calm manner.

To produce, manage and maintain databases and keep accurate records of statistics and clinical activity data using Excel & Twinkle (training for Twinkle will be provided)

Assist the Matron and Team leader in the provision of data for service audit and other statutory requirements for data collection.

To have a good working knowledge and understanding of the Careflow system specifically relating to the inputting of data for 'Attendances Out Of Clinic'.

To support, communicate and work co-operatively with all colleagues in the Team, respecting their skills, expertise and contributions.

To attend meetings with Matron, Team Leaders and Admin Support colleagues to review and develop standardised service data systems across the County.

To maintain an up-to-date working knowledge of the Intranet, ULHT emailing systems & the ULHT RAPA Alert system (training will be provided).

To assist in the production of leaflets, information sheets and posters to assist in the promotion of the service.

About us

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.