Job summary
The Digital Services EUC Infrastructure Engineer will work as part of our infrastructure teams, supporting the delivery of new infrastructure and improvements to existing infrastructure and process.
You are likely to have skills in areas that include one or more of the below specialisms.
- End User Compute
- Office 365 and Microsoft Cloud
- End User Device modernisation including Windows 10 and VDI
This is an exciting time to join the team as we embark on a long term programme of ambitious digital change toward an Electronic Health Record (eHR).
1. To contribute to an efficient and effective Digital Delivery - Technical Services function supporting operational and service development which maximises the availability and reliability of the corporate and departmental systems and equipment to end users and partners.2. To contributes to the provision of 1st, 2nd and 3rd line support, including the design and introduction of new systems and infrastructure to the Trust and our partner organisations across the Lincolnshire STP footprint, and wider as part of reginal collaborations.3. Act as principle EUC engineer towards the Installation, support and maintenance of the Trust's enterprise infrastructure systems.4. To assist with the Introduction of new systems, ICT strategy, policies and procedures.5. To assist in the delivery of an efficient Digital Delivery function that meets both Trust and National requirements, supporting our staff and partners.
Main duties of the job
The role will work on specific tasks and assignments individually and as part of a team to develop, design and support the Trusts enabling technology infrastructure. This will involve the design, build, implementation, documentation and support, working closely with Trust project teams and suppliers to ensure new technology meets specified requirements.
The in house team within Digital Services has a full range of skills and specialisms, from programme and project management, to development of apps, technical support and specialist infrastructure and application teams. Anyone joining our department will find they have the opportunity to work with a variety of highly skilled staff as part of a team effort to support the Trust to deliver outstanding care.
About us
There has never been a more exciting time to join United Lincolnshire Hospitals NHS Trust (ULHT). The Lincolnshire Health economy has many unique challenges and with that comes huge opportunities for those who wish to join an innovative Trust that truly believes in the evolution of services for the benefit of our patients.
This roles sites within our expanding digital services team, recognising that digital technologies are key to supporting our staff and improving the way we deliver our services.
You will be supported in training and development and will find opportunities to expand your knowledge within our department.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent in a computing related field and/or evidence of on-going personal, technical and management development
Desirable
- Technical Accreditation in relevant subject area.
- ITIL Foundation Qualification
- Project Management Qualification e.g. Prince 2 Foundation
Previous Experience
Essential
- Professional experience in providing technical support for End User Compute (EUC) environments.
- Experience of managing an enterprise Inventory of equipment including associated peripherals and supporting applications
- Professional experience of Microsoft and Apple technology stacks relevant to EUC.
Desirable
- Experience of working within an NHS Digital Services environment
- An awareness of NHS national programmes
Knowledge/Skills/Aptitudes
Essential
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:
- Expert in Microsoft Desktop and Server Operating Systems
- Expert in Microsoft and other Desktop applications including Cloud.
- Expert in Dell/Intel server/pc hardware architecture
- Knowledge and experience of Active Directory, DNS, DHCP architecture
- Knowledge and experience of Antivirus, Backup and Filtering Software
- Experience of Microsoft Cloud environments, including Azure and Office 365.
- Excellent technical awareness with the ability to systematically fault find on complex systems
- Good interpersonal and explanatory skills in dealing with a mixed user skill base
- Good verbal and written communication skills
Desirable
- Knowledge and experience of Microsoft Exchange, SCCM, SQL, IIS, VMware.
- Knowledge of MDM / Intune.
Specific Requirements
Essential
- Confident, self motivated and enthusiastic
- Methodical approach to work, logical and numerate
- Ability to work under pressure and prioritise work
- Ability to travel between sites
- Flexible approach to work outside normal office hours, when and if the need arises.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent in a computing related field and/or evidence of on-going personal, technical and management development
Desirable
- Technical Accreditation in relevant subject area.
- ITIL Foundation Qualification
- Project Management Qualification e.g. Prince 2 Foundation
Previous Experience
Essential
- Professional experience in providing technical support for End User Compute (EUC) environments.
- Experience of managing an enterprise Inventory of equipment including associated peripherals and supporting applications
- Professional experience of Microsoft and Apple technology stacks relevant to EUC.
Desirable
- Experience of working within an NHS Digital Services environment
- An awareness of NHS national programmes
Knowledge/Skills/Aptitudes
Essential
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:
- Expert in Microsoft Desktop and Server Operating Systems
- Expert in Microsoft and other Desktop applications including Cloud.
- Expert in Dell/Intel server/pc hardware architecture
- Knowledge and experience of Active Directory, DNS, DHCP architecture
- Knowledge and experience of Antivirus, Backup and Filtering Software
- Experience of Microsoft Cloud environments, including Azure and Office 365.
- Excellent technical awareness with the ability to systematically fault find on complex systems
- Good interpersonal and explanatory skills in dealing with a mixed user skill base
- Good verbal and written communication skills
Desirable
- Knowledge and experience of Microsoft Exchange, SCCM, SQL, IIS, VMware.
- Knowledge of MDM / Intune.
Specific Requirements
Essential
- Confident, self motivated and enthusiastic
- Methodical approach to work, logical and numerate
- Ability to work under pressure and prioritise work
- Ability to travel between sites
- Flexible approach to work outside normal office hours, when and if the need arises.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
