United Lincolnshire Hospitals NHS Trust

Digital Senior Support Officer - Band 4

Information:

This job is now closed

Job summary

If you like the idea of making a difference and helping to reshape the way the NHS works then this may be the post for you.

This role includes supervising administration staff within the Digital Transformation Project Support Office and previous experience in a supervisory role is essential.

Main duties of the job

Tasks will include:

Providing support to the Digital Transformation Office Manager and deputise in their absence.

Assisting with the recording of expenditure on all current projects along with raising and recording orders placed and all invoices paid.

Updating department rosters to process excess hours

Working closely with other members of Digital Services to assist with the maintenance of project activities, following Prince 2 and internal processes.

Assisting with the recording of expenditure on all current projects along with raising and recording orders placed and all invoices paid.

Supporting the management of the Trust Mobile phones

Ensuring a log of programme/project risks and issues and their resolution are regularly reviewed, analysed and appropriate actions taken.

Supporting meetings by taking formal and informal minutes

About us

What's the hospital like?

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincoln Hospital is a thriving university city, and with the opening of the new medical school, it provides all major specialties and a 24-hour major accident and emergency service. This district general hospital serves the city of Lincoln and the North Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Louth Hospital is set on the edge of the Wolds and serves the communities of Louth and the local area. It provides a number of services, including an outpatient department, diagnostic and surgical procedures, as well as a surgical ward.

If you want to make a difference and be part of something new and exciting, we would love to hear from you. So, what are you waiting for?!

One Trust, Endless opportunities

Details

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum (pro rata for Part time)

Contract

Fixed term

Duration

7 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

357-LN-785-23

Job locations

Arboretum Suite, Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Job description

Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Job description

Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification

Qualifications

Essential

  • oGood general standard of education including GCSE, or equivalent, in English Language and Mathematics (Grade 4/5 minimum).
  • oNVQ Level 3 Business Administration or equivalent experience.
  • oFoundation Management or supervisory course or equivalent experience
  • oECDL Advanced or equivalent experience.
  • oProfessional typing/keyboard/word processing qualification (minimum speed of 35 wpm) or equivalent experience

Desirable

  • oBCS ISEB Certificate in Programme and Project Support Office Practitioner (PPSO)
  • oPitman or equivalent shorthand qualification to 60wpm
  • oPRINCE 2 Foundation project management qualification

Previous Experience

Essential

  • oExperience of working on providing administration support.
  • oKnowledge of complex filing systems
  • oGood working knowledge of using the Microsoft Office suite including Word, Excel, Outlook, PowerPoint.
  • oGood working knowledge of Email and Internet usage.
  • oExcellent working knowledge of agenda preparation and minute taking.
  • oExperience maintaining database data.
  • oExperience of financial processes such as raising orders, invoicing..
  • oEvidence of working within a team.
  • oExperience of routine administrative duties such as photocopying, sending and receiving faxes & processing stationery orders.
  • oPrevious supervisory experience of managing subordinate staff in an administrative role.

Desirable

  • oWorking within an IT environment.
  • oExperience of working on a help desk.
  • oPrevious NHS experience in primary or secondary care.
  • oExperience of using & maintaining a Learning Management System.
  • oExperience of processing salary returns.

Knowledge, skills and Aptitudes

Essential

  • oGood inter-personal and communication skills.
  • oAbility to work within a team and on own initiative.
  • oEvidence of handling own workload in a systematic and methodical way.
  • oAbility to set deadlines and manage workload of subordinate staff.
  • oGood accurate typing / keyboard skills.
  • oAttention to detail and accuracy.
  • oEnsure confidentiality of client and staff data.

Specific Requirements

Essential

  • oFlexibility and ability to adapt to rapid change
  • oAbility to maintain confidentiality
  • oWillingness and ability to travel between all sites
Person Specification

Qualifications

Essential

  • oGood general standard of education including GCSE, or equivalent, in English Language and Mathematics (Grade 4/5 minimum).
  • oNVQ Level 3 Business Administration or equivalent experience.
  • oFoundation Management or supervisory course or equivalent experience
  • oECDL Advanced or equivalent experience.
  • oProfessional typing/keyboard/word processing qualification (minimum speed of 35 wpm) or equivalent experience

Desirable

  • oBCS ISEB Certificate in Programme and Project Support Office Practitioner (PPSO)
  • oPitman or equivalent shorthand qualification to 60wpm
  • oPRINCE 2 Foundation project management qualification

Previous Experience

Essential

  • oExperience of working on providing administration support.
  • oKnowledge of complex filing systems
  • oGood working knowledge of using the Microsoft Office suite including Word, Excel, Outlook, PowerPoint.
  • oGood working knowledge of Email and Internet usage.
  • oExcellent working knowledge of agenda preparation and minute taking.
  • oExperience maintaining database data.
  • oExperience of financial processes such as raising orders, invoicing..
  • oEvidence of working within a team.
  • oExperience of routine administrative duties such as photocopying, sending and receiving faxes & processing stationery orders.
  • oPrevious supervisory experience of managing subordinate staff in an administrative role.

Desirable

  • oWorking within an IT environment.
  • oExperience of working on a help desk.
  • oPrevious NHS experience in primary or secondary care.
  • oExperience of using & maintaining a Learning Management System.
  • oExperience of processing salary returns.

Knowledge, skills and Aptitudes

Essential

  • oGood inter-personal and communication skills.
  • oAbility to work within a team and on own initiative.
  • oEvidence of handling own workload in a systematic and methodical way.
  • oAbility to set deadlines and manage workload of subordinate staff.
  • oGood accurate typing / keyboard skills.
  • oAttention to detail and accuracy.
  • oEnsure confidentiality of client and staff data.

Specific Requirements

Essential

  • oFlexibility and ability to adapt to rapid change
  • oAbility to maintain confidentiality
  • oWillingness and ability to travel between all sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Arboretum Suite, Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Arboretum Suite, Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Digital Transformation Office Manager

Kerry Bailey

kerry.bailey@ulh.nhs.uk

07825193219

Details

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum (pro rata for Part time)

Contract

Fixed term

Duration

7 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

357-LN-785-23

Job locations

Arboretum Suite, Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY


Supporting documents

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