Job summary
Radiotherapy and Chemotherapy Booking Co-Ordinator
Band 3 | Castle Hill Hospital | Join Our Patient-Centred Team
Are you highly organised, proactive, and passionate about making a real difference in cancer care? We have an exciting opportunity for a Radiotherapy and Chemotherapy Booking Co-Ordinator to join our dedicated team at the Queen's Centre, Castle Hill Hospital.
This role is central to ensuring patients receive timely and seamless care throughout their radiotherapy and chemotherapy pathway. You'll be the vital link between patients, clinicians, and multiple departments, helping us deliver world-class treatment with compassion and efficiency.
Main duties of the job
What You'll Do
- Coordinate and schedule patient appointments using our electronic booking system.
- Act as the first point of contact for patients and carers, providing clear information and reassurance.
- Liaise with oncology wards, consultants, radiographers, and other teams to ensure smooth patient pathways.
- Maintain accurate records and support compliance with national cancer waiting time targets.
What We're Looking For - Excellent organisational and communication skills.
- Ability to prioritise tasks and work effectively in a fast-paced environment.
- Strong IT skills and willingness to learn specialist systems (training provided).
- A team player with empathy, professionalism, and attention to detail.
Why Join Us? - Be part of a supportive, multi-professional team committed to patient-centred care.
- Access training and development opportunities to grow your skills.
- Work in a modern, purpose-built centre with state-of-the-art facilities.
- Enjoy the benefits of working for one of the NHS's largest partnerships, with a culture that values wellbeing, flexibility, and career progression.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Application Completion
Essential
- ALL sections of application form FULLY completed
Education/ Qualifications
Essential
- Good standard of education to GCSE level
- Or equivalent level of experience if relevant
Knowledge, Training & Experience
Essential
- Experience (through placements or employment) of working in a busy environment.
- Excellent organisational skills
Desirable
- Previous NHS experience
- Experience of booking patient appointments
- Ability to work with a variety of different IT software programs
- Knowledge of medical terminology
Communication and Interpersonal Skills
Essential
- Good communication - verbal/written
- Be able to work on own initiative
- Works well with in a team
- Demonstrates understanding of confidentiality
- Evidence showing clinical and professional development
- To be able to plan, assess, evaluate and implement patient care
- Ability to prioritise workload associated with changing environment/demands
- Facilitate learning of others
Desirable
- Good team worker
- Polite telephone manner and face to face interpersonal skills
Special Attributes and other
Essential
- Shows motivation in developing new skills
- High level of interpersonal skills
- Demonstrate empathy and diplomacy
- Flexible and reliable
Desirable
- Flexible approach to hours and conditions
Other Requirements
Essential
- Good time keeper
- Self-motivated
- Ability to work independently
Person Specification
Application Completion
Essential
- ALL sections of application form FULLY completed
Education/ Qualifications
Essential
- Good standard of education to GCSE level
- Or equivalent level of experience if relevant
Knowledge, Training & Experience
Essential
- Experience (through placements or employment) of working in a busy environment.
- Excellent organisational skills
Desirable
- Previous NHS experience
- Experience of booking patient appointments
- Ability to work with a variety of different IT software programs
- Knowledge of medical terminology
Communication and Interpersonal Skills
Essential
- Good communication - verbal/written
- Be able to work on own initiative
- Works well with in a team
- Demonstrates understanding of confidentiality
- Evidence showing clinical and professional development
- To be able to plan, assess, evaluate and implement patient care
- Ability to prioritise workload associated with changing environment/demands
- Facilitate learning of others
Desirable
- Good team worker
- Polite telephone manner and face to face interpersonal skills
Special Attributes and other
Essential
- Shows motivation in developing new skills
- High level of interpersonal skills
- Demonstrate empathy and diplomacy
- Flexible and reliable
Desirable
- Flexible approach to hours and conditions
Other Requirements
Essential
- Good time keeper
- Self-motivated
- Ability to work independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
