Job summary
Are you ready to shape the future of digital healthcare? We're seeking a Apprentice Training Officer to deliver impactful training across the Trust. This is your chance to combine leadership, technical insight, and a passion for education in a role that truly makes a difference.
With the support of our Training & Development officers you will:
- Deliver digital systems training courses to staff across the Trust, following structured lesson plans and schedules
- Evaluate software upgrades, update documentation, and escalate development needs when required
- Promote digital systems and respond to training-related enquiries
- Adapt training delivery to meet the needs of a 24/7 organisation, supporting project rollouts and fellow trainers
- Occasionally assist with IT equipment setup and liaise with the IT Helpdesk for software installations
- Support the creation of training manuals and help guides for Group-wide use
As part of this role, you will be able to complete the Learning and Skills Teacher Level 5 Apprenticeship. This nationally recognised qualification will equip you with advanced teaching and learning skills tailored to professional environments.
Main duties of the job
In this role, you'll be responsible for creating and delivering engaging training materials - from lesson plans and user guides to videos and eLearning. You'll lead face-to-face and virtual sessions, provide floorwalking support, and ensure staff feel confident using Core Systems like Lorenzo, NHS e-RS, BadgerNet and ORMIS.
You'll work closely with Training and Development Officers and be supported to:
- Motivate and coach users across all levels
- Assess performance and provide tailored feedback
- Evaluate software upgrades and update training content
- Plan and organise training sessions and inductions
- Maintain IT equipment and ensure accurate data setup
- Contribute to policy development and promote best practices
This role requires strong people skills, a focus on process-based training, and the ability to work both independently and as part of a team. Flexibility is key, as you'll support a 24/7 organisation across hospital and community sites.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Education/Qualifications
Essential
- Post holder will be qualified to diploma or have equivalent NHS experience in a relevant discipline such as a clinical systems user or in an educational role.
- ECDL Advanced level
Knowledge, Training & Experience
Essential
- Experience user of Digital Systems and/or Practical training delivery experience.
- Experience of working with Microsoft office applications.
Desirable
- Previous NHS experience in a relevant Healthcare setting.
- Knowledge of Digital systems and/or Practical training delivery experience.
Communication and Interpersonal Skills
Essential
- Effective electronic, written and verbal communication skills.
- Excellent organisational, problem solving and analytical skills.
- Ability to work with staff at all levels.
- Self-motivated and reliable with the ability to work unsupervised and on own initiative.
- Ability to work to agreed deadlines.
- Confident in professional interaction and communication.
- Ability to work flexibly and under pressure.
- 'Knowledge of the Computer Misuse Act, GDPR plus security and confidentiality issues.
- Delivery skills using agreed learning and development methods and approaches good communication - verbal/written.
- Works well with in a team.
- Facilitate learning of others.
Desirable
- Awareness of the learning cycle and different learning styles.
- Awareness of learning delivery techniques (e.g. coaching, mentoring, e-learning, face to face etc).
- Knowledge of training material content.
Special Attributes and other
Essential
- Shows motivation in developing new skills.
- High level of interpersonal skills.
- Demonstrate empathy and diplomacy
- Flexible and reliable.
Other Requirements
Essential
- Good timekeeper
- Ability to work from both hospital sites as required to meet the demands of the service.
- Very occasional requirement to work shifts and unsociable hours.
- Very occasional requirement to work in operational and clinical environments.
- Capable of and willing to work across sites.
Person Specification
Education/Qualifications
Essential
- Post holder will be qualified to diploma or have equivalent NHS experience in a relevant discipline such as a clinical systems user or in an educational role.
- ECDL Advanced level
Knowledge, Training & Experience
Essential
- Experience user of Digital Systems and/or Practical training delivery experience.
- Experience of working with Microsoft office applications.
Desirable
- Previous NHS experience in a relevant Healthcare setting.
- Knowledge of Digital systems and/or Practical training delivery experience.
Communication and Interpersonal Skills
Essential
- Effective electronic, written and verbal communication skills.
- Excellent organisational, problem solving and analytical skills.
- Ability to work with staff at all levels.
- Self-motivated and reliable with the ability to work unsupervised and on own initiative.
- Ability to work to agreed deadlines.
- Confident in professional interaction and communication.
- Ability to work flexibly and under pressure.
- 'Knowledge of the Computer Misuse Act, GDPR plus security and confidentiality issues.
- Delivery skills using agreed learning and development methods and approaches good communication - verbal/written.
- Works well with in a team.
- Facilitate learning of others.
Desirable
- Awareness of the learning cycle and different learning styles.
- Awareness of learning delivery techniques (e.g. coaching, mentoring, e-learning, face to face etc).
- Knowledge of training material content.
Special Attributes and other
Essential
- Shows motivation in developing new skills.
- High level of interpersonal skills.
- Demonstrate empathy and diplomacy
- Flexible and reliable.
Other Requirements
Essential
- Good timekeeper
- Ability to work from both hospital sites as required to meet the demands of the service.
- Very occasional requirement to work shifts and unsociable hours.
- Very occasional requirement to work in operational and clinical environments.
- Capable of and willing to work across sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
