Hull University Teaching Hospitals NHS Trust

Administrator

The closing date is 29 January 2026

Job summary

An exciting opportunity has arisen for dynamic and enthusiastic Ward Clerk to join our Clinical Administration Service to work on Ward 15 at Castle Hill Hospital .

We are looking for enthusiastic people with previous customer service experience who can communicate at all levels, work flexibly and are able to organise and prioritise their workload. Good communication skills are essential as you will be dealing with members of the public.

We are looking to recruit

Post 1 = 1 x 22.5 hours - Monday to Wednesday 07.00-15.00

Post 2 = 1 x 30 hours - Thursday to Sunday 07.00-15.00

Although previous administration experience is desirable, we are first and foremost looking for individuals with a passion to work in a health care setting, those with a 'can do' attitude and importantly due to the nature of the work, people who have a flexible approach to working. Excellent customer service skills is a must!

Main duties of the job

The successful candidates will join a friendly and supportive team that values the contribution of all staff.

Should you wish to discuss our Administrator positions further, please don't hesitate to get in touch.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

15 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-26-7716113

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

Person Specification

Education/ Qualifications

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language.
  • Good keyboard skills
  • NVQ Level 2 in administration

Desirable

  • Previous Administration experience
  • Vocational Level 3 in administration

Knowledge, Training & Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Special Attributes and Other Requirements

Essential

  • Professionalism
  • Caring
  • Honest
  • Accountable
  • Responsible Attitude
  • Interested in personal development.
  • Flexible approach to hours and conditions

Desirable

  • Wiliness to travel to other trust sites
Person Specification

Education/ Qualifications

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language.
  • Good keyboard skills
  • NVQ Level 2 in administration

Desirable

  • Previous Administration experience
  • Vocational Level 3 in administration

Knowledge, Training & Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Special Attributes and Other Requirements

Essential

  • Professionalism
  • Caring
  • Honest
  • Accountable
  • Responsible Attitude
  • Interested in personal development.
  • Flexible approach to hours and conditions

Desirable

  • Wiliness to travel to other trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Clerk Manager

Zoe Mapes

zoe.mapes@nhs.net

01482468304

Details

Date posted

15 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-26-7716113

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Supporting documents

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