Senior Healthcare Support Worker

Job summary

The Senior Healthcare Support Worker will assist the Registered Nurse in the delivery of safe, high quality clinical care to patients at all times.

The post holder will work under direct and indirect supervision of the Registered Nurse and will be provided with appropriate training for the clinical setting in which they are working.

Where additional skills training is identified as required in the job description, the post holder will not undertake those duties until training has been completed (except as part of the supervised learning experience).

Once trained and deemed competent, the post holder will undertake clinical tasks and duties which are within the scope of this job description.The post holder will work collaboratively within the clinical area to meet the needs of patients and their families, following Group policies and procedures.

This role requires commitment to a work-based learning and development programme to undertake a Level 2 or 3 HCSW Apprenticeship, including the Care Certificate.

Main duties of the job

Communicationso Ensure that communication with patients, relatives and service users is conducted in acourteous, caring, sensitive and appropriate manner, seeking support from theRegistered Nurse as appropriate, including contributing to the emotional support ofpatients who appear to be or are identified as anxious, upset, frightened or worried.o Support patients and their families/carers, through communicating routine and nonroutine information using a variety of methods, displaying tact and empathy, recognisingthe needs for alternative methods of communication to ensure effective understandingwhere there may be barriers to understanding.o Contribute to the effective routine communication between members of the multidisciplinary team, taking personal responsibility to update and share information.o Ensure information is conveyed to the patient in a timely and understandable manner,using different communication methods and clarify understanding.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.