Hull University Teaching Hospitals NHS Trust

Senior Healthcare Support Worker

The closing date is 12 November 2025

Job summary

Working in the Clinics with the medical staff chaperoning the patients, acting as patient advocate, completing requests for treatment and facilitating the smooth running of the clinic to ensure the patient has a high quality consultation.

Applying splinting and casting treatments for the patients to a high standard with the correct knowledge to give the patient good advice.

Applying basic dressings and performing venepuncture within the clinic setting.

Removing casts in a safe timely manner.

Main duties of the job

Working in Clinics

Applying and removing casts and splints

Dressings

Suture and clip removal

venapuncture

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-25-7541236

Job locations

Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Job description

Job responsibilities

1. Communication and Relationship Skills

  • Supports patients and their families, through communicating information using a variety of methods, to ensure effective understanding and reporting the outcome to the nurse in charge.
  • Contributes to the effective communication between members of the multi disciplinary team, taking personal responsibility to share update and share information
  • Ensures information is conveyed to the patient in a timely and understandable manner, using different communication methods to clarify understanding
  • Responsible for ensuring the registered nurse receives factual, prompt and accurate information on how patients progress

2. Knowledge, Training and Experience

  • Uses knowledge and experience to deliver routine tasks as agreed with the registered nurse or other professional.
  • Uses knowledge and experience to follow agreed policy and procedure
  • Undertakes a range of predefined procedures, for which specific training has been given under the direction of the registered nurse or other professional.

Provides advice to patients and their families on hospital procedures, and information about facilities available during their stay in hospital

Gains the required knowledge through training to remove and apply plaster casts and splints and perform venepuncture.

3. Planning and Organisational Skills

  • Responsible for delivering a delegated workload against the needs of patients and service requirements
  • Reports any changes or concerns about the patients well-being to the registered nurse

4. Physical Skills

  • Practices safe moving and handling procedures when assisting patients with mobility
  • Assists patients in a variety of procedures, including hygiene, eating and drinks and toileting.
  • Uses various splinting material to apply plaster casts as requested by other professionals.
  • Applies other more complicated casts supervised by qualified nurse who has completed in house cast training or has BOA plaster technician qualification.
  • Applies various splints/appliances using different materials as directed by other professionals.
  • Following required training obtains blood samples from patients for pathology analysis.
  • Applies simple dressings and suture removal after completing inhouse training.

Responsibilities

5. Responsibilities for Patient/Client Care

  • Responsible for providing direct care to the defined group of patients under the direction of the registered nurse or other professional.
  • Assists patients to undertake normal activities of daily living
  • Follows care plans developed by the registered nurse or other professional.

6. Responsibilities for Policy and Service Development

  • Contributes and comments on policies and procedures affecting the ward or department
  • Follows policy and guidelines informing members of the multi professional team of any changes

7. Responsibilities for Financial and Physical Resources

  • Uses specialist equipment to assist in the monitoring and diagnosis of patients, following a period training.
  • Responsible for the cleaning of clinical equipment

8. Responsibilities for Staff/HR/Leadership/Training

  • Supports new members of staff during their induction
  • Explains and demonstrates to other team members a range of learnt procedures, assisting them to develop skills

9. Responsibilities for Information Resources

  • Responsible for providing accurate and timely records on patient care and performance using paper and IT based systems, in accordance with trust policy

10. Responsibilities for Research and Development

  • Assists in audits, and research-based studies to evaluate the effectiveness of care interventions.
  • Assist patients to complete satisfaction surveys

11. Freedom to Act

  • Works under the direction of a registered nurse, to deliver a range of pre determined care procedures
  • The post holder is required to undertake a range of routine procedures for the ward and department, without the need to refer to the trained nurse

Job description

Job responsibilities

1. Communication and Relationship Skills

  • Supports patients and their families, through communicating information using a variety of methods, to ensure effective understanding and reporting the outcome to the nurse in charge.
  • Contributes to the effective communication between members of the multi disciplinary team, taking personal responsibility to share update and share information
  • Ensures information is conveyed to the patient in a timely and understandable manner, using different communication methods to clarify understanding
  • Responsible for ensuring the registered nurse receives factual, prompt and accurate information on how patients progress

2. Knowledge, Training and Experience

  • Uses knowledge and experience to deliver routine tasks as agreed with the registered nurse or other professional.
  • Uses knowledge and experience to follow agreed policy and procedure
  • Undertakes a range of predefined procedures, for which specific training has been given under the direction of the registered nurse or other professional.

Provides advice to patients and their families on hospital procedures, and information about facilities available during their stay in hospital

Gains the required knowledge through training to remove and apply plaster casts and splints and perform venepuncture.

3. Planning and Organisational Skills

  • Responsible for delivering a delegated workload against the needs of patients and service requirements
  • Reports any changes or concerns about the patients well-being to the registered nurse

4. Physical Skills

  • Practices safe moving and handling procedures when assisting patients with mobility
  • Assists patients in a variety of procedures, including hygiene, eating and drinks and toileting.
  • Uses various splinting material to apply plaster casts as requested by other professionals.
  • Applies other more complicated casts supervised by qualified nurse who has completed in house cast training or has BOA plaster technician qualification.
  • Applies various splints/appliances using different materials as directed by other professionals.
  • Following required training obtains blood samples from patients for pathology analysis.
  • Applies simple dressings and suture removal after completing inhouse training.

Responsibilities

5. Responsibilities for Patient/Client Care

  • Responsible for providing direct care to the defined group of patients under the direction of the registered nurse or other professional.
  • Assists patients to undertake normal activities of daily living
  • Follows care plans developed by the registered nurse or other professional.

6. Responsibilities for Policy and Service Development

  • Contributes and comments on policies and procedures affecting the ward or department
  • Follows policy and guidelines informing members of the multi professional team of any changes

7. Responsibilities for Financial and Physical Resources

  • Uses specialist equipment to assist in the monitoring and diagnosis of patients, following a period training.
  • Responsible for the cleaning of clinical equipment

8. Responsibilities for Staff/HR/Leadership/Training

  • Supports new members of staff during their induction
  • Explains and demonstrates to other team members a range of learnt procedures, assisting them to develop skills

9. Responsibilities for Information Resources

  • Responsible for providing accurate and timely records on patient care and performance using paper and IT based systems, in accordance with trust policy

10. Responsibilities for Research and Development

  • Assists in audits, and research-based studies to evaluate the effectiveness of care interventions.
  • Assist patients to complete satisfaction surveys

11. Freedom to Act

  • Works under the direction of a registered nurse, to deliver a range of pre determined care procedures
  • The post holder is required to undertake a range of routine procedures for the ward and department, without the need to refer to the trained nurse

Person Specification

education

Essential

  • Maths and English proof of qualification

Desirable

  • NVQ 3 in care Proof of qualification

Experience

Essential

  • 2 years working in a busy environment eg outpatients , hospital, nursing home

Desirable

  • Independently applying casts and splints regularly for 1 year Proof required

communication

Essential

  • Demonstrates working using own initiative
  • Demonstrates how confidentiality is applied in the workplace

Desirable

  • Demonstrates how care standards are applied in the work place
Person Specification

education

Essential

  • Maths and English proof of qualification

Desirable

  • NVQ 3 in care Proof of qualification

Experience

Essential

  • 2 years working in a busy environment eg outpatients , hospital, nursing home

Desirable

  • Independently applying casts and splints regularly for 1 year Proof required

communication

Essential

  • Demonstrates working using own initiative
  • Demonstrates how confidentiality is applied in the workplace

Desirable

  • Demonstrates how care standards are applied in the work place

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister

N Day

Nicola.day14@nhs.net

01482674518

Details

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

356-25-7541236

Job locations

Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Supporting documents

Privacy notice

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