Job summary
An exciting opportunity has arisen to join the Specialist Surgery and Major Trauma Care groupsas care Group Management secretary.
You will work as part of a small Administration Team to support the Care Group Chief of Service, Operations Director, Nurse Director and the wider senior manage team to ensure the efficient and effective provision of secretarial and administrative services, in support of the Management Teams within the Specialist Surgery and Major Trauma Care groups.
Hours per week:
22.5 hours per week - Major Trauma
37.5 hours per week - Specialist Surgery
Main duties of the job
Duties will include:
- Extensive diary and meeting management and providing full comprehensive secretarial support to the Team.
- Formal minute taking for Care Group meetings
- The maintenance of action trackers and other documentation
- Meeting and welcoming visitors to the department as a first point of contact
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Typing qualification to RSA II level or equivalent practical experience
- NVQ 3 in Business Administration or similar area or equivalent level of experience
- Hold a minimum of three GCSE 9-4 passes or equivalent
- Relevant IT qualification or equivalent level of experience
Desirable
- RSA III
- Audio Typing
- Short hand
Experience
Essential
- Experience of working in an office environment.
- Able to demonstrate secretarial experience supporting a busy senior management team.
- Experience in using electronic scheduling/diary systems.
- Experience in using electronic scheduling/diary systems. Evidence of effective use of MS Office packages including Windows, especially regular use of Word, Excel, PowerPoint and Outlook.
Desirable
- Evidence of effective use of bespoke IT systems.
Skills, Knowledge and Ability
Essential
- Experience of working in a customer facing environment (face to face and on the telephone) demonstrating positive customer service skills
- Excellent telephone skills and telephone manner
- Able to demonstrate excellent organisational skills.
- Able to work well using own initiative.
- Able to deal with conflicting priorities and a complex workload.
- Excellent interpersonal communication skills with a polite and professional manner.
- Ability to manage own workload and work on own initiative, dealing with conflicting priorities and able to meet demands of working in a busy environment through commitment to working to deadlines and providing updates as to progress.
- Minute taking skills
Desirable
- Experience and aptitude for systems and processes preferably within a healthcare environment.
Person Specification
Qualifications
Essential
- Typing qualification to RSA II level or equivalent practical experience
- NVQ 3 in Business Administration or similar area or equivalent level of experience
- Hold a minimum of three GCSE 9-4 passes or equivalent
- Relevant IT qualification or equivalent level of experience
Desirable
- RSA III
- Audio Typing
- Short hand
Experience
Essential
- Experience of working in an office environment.
- Able to demonstrate secretarial experience supporting a busy senior management team.
- Experience in using electronic scheduling/diary systems.
- Experience in using electronic scheduling/diary systems. Evidence of effective use of MS Office packages including Windows, especially regular use of Word, Excel, PowerPoint and Outlook.
Desirable
- Evidence of effective use of bespoke IT systems.
Skills, Knowledge and Ability
Essential
- Experience of working in a customer facing environment (face to face and on the telephone) demonstrating positive customer service skills
- Excellent telephone skills and telephone manner
- Able to demonstrate excellent organisational skills.
- Able to work well using own initiative.
- Able to deal with conflicting priorities and a complex workload.
- Excellent interpersonal communication skills with a polite and professional manner.
- Ability to manage own workload and work on own initiative, dealing with conflicting priorities and able to meet demands of working in a busy environment through commitment to working to deadlines and providing updates as to progress.
- Minute taking skills
Desirable
- Experience and aptitude for systems and processes preferably within a healthcare environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
