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Hull University Teaching Hospitals NHS Trust

Group e-Rostering Project and Admin Support Officer

The closing date is 17 October 2025

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Job summary

An exciting opportunity has arisen to join the busy Humber Health Partnership Group e-Roster Team as an e-Rostering Support Officer.

This is an exciting opportunity to work within a motivated team environment. The main demands of this role will involve running the e-Rostering Helpdesk. The role holder will be expected to provide support to system end users either over the telephone, email or face to face, maintaining the accuracy and consistency of data and ensure the data is credible and robust.

Main duties of the job

Much of your working day will be spent using a computer, so IT knowledge is essential. You will be analytical, numerate and competent with IT packages. Experience of Word and Outlook would be beneficial. You will possess good decision-making and problem-solving skills, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

356-25-7373730

Job locations

Castle Hill Hospital

Castle Road, Cottingham

HULL

HU16 5JQ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should this advert receive a high volume of applications, it may be closed earlier than stated.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should this advert receive a high volume of applications, it may be closed earlier than stated.

Person Specification

Knowledge, Training & Experience

Essential

  • oCustomer Service experience
  • oExperience of using electronic data collection systems
  • oPrevious admin experience and good keyboard skills using Microsoft Office products
  • oPrevious IT experience supporting project implementation

Desirable

  • oKnowledge of the e-Rostering RLDatix Suite of software systems
  • oExperience of working in an NHS environment
  • oData collection/retrieval

Communication and Interpersonal Skills

Essential

  • oTeam working and work professionally at all times
  • oGood Organisational skills
  • oAbility to prioritise own workload
  • oAbility to communicate effectively using a variety of media
  • oProven experience of working to deadlines and being accountable

Education/ Qualifications

Essential

  • oGCSE level 5 or equivalent in, Maths and English Language
  • oNVQ Level 3 qualification in Business Administration or management or equivalent experience
  • oDiploma level training or equivalent experience in project support and specialist IT systems
Person Specification

Knowledge, Training & Experience

Essential

  • oCustomer Service experience
  • oExperience of using electronic data collection systems
  • oPrevious admin experience and good keyboard skills using Microsoft Office products
  • oPrevious IT experience supporting project implementation

Desirable

  • oKnowledge of the e-Rostering RLDatix Suite of software systems
  • oExperience of working in an NHS environment
  • oData collection/retrieval

Communication and Interpersonal Skills

Essential

  • oTeam working and work professionally at all times
  • oGood Organisational skills
  • oAbility to prioritise own workload
  • oAbility to communicate effectively using a variety of media
  • oProven experience of working to deadlines and being accountable

Education/ Qualifications

Essential

  • oGCSE level 5 or equivalent in, Maths and English Language
  • oNVQ Level 3 qualification in Business Administration or management or equivalent experience
  • oDiploma level training or equivalent experience in project support and specialist IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road, Cottingham

HULL

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road, Cottingham

HULL

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

e-Rostering and Transformation Manager

Andrea Potts

andrea.potts1@nhs.net

01482468222

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

356-25-7373730

Job locations

Castle Hill Hospital

Castle Road, Cottingham

HULL

HU16 5JQ


Supporting documents

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