Job summary
Are you a highly organised and proactive individual with excellent communication skills? Join our dynamic Imaging Services team at Hull University Teaching Hospitals NHS Trust as an Administrator. We are looking for dedicated professionals who are passionate about providing high-quality administrative support to ensure smooth and efficient patient pathways within the Community Diagnostic Centre in Hull City Centre.
Join us and be a part of a team that values professionalism, teamwork, and continuous improvement. If you are interested in personal development and have a flexible approach to work, we would love to hear from you.
Apply now to make a difference in patient care and support our mission to provide exceptional healthcare services.
Main duties of the job
- Manage patient bookings and cancellations, ensuring compliance with Trust policies and procedures.
- Communicate clearly and compassionately with patients, carers, clinicians, and colleagues.
- Maintain accurate records and data entry, utilizing Trust electronic systems such as Lorenzo, ERS, and Soliton Radiology Information System.
- Support the multidisciplinary team by arranging meetings, managing diaries, and preparing necessary documentation.
- Act as a key contact for communication within the team and participate actively in team briefings.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
Essential Qualifications and Skills:
- NVQ Level 2 in Administration or equivalent.
- Good standard of general education to GCSE level or equivalent, including Maths and English Language.
- Proficient in Microsoft Office applications including Outlook, Excel, and Word.
- Excellent organisational skills and the ability to prioritize workload effectively.
- Knowledge of General Data Protection Regulations 2018 and Trust Access Policy.
Desirable Attributes:
- Previous experience in an administrative role within a healthcare setting.
- Understanding of patient administration pathways and Referral to Treatment rules and guidelines.
- Professionalism, caring attitude, and a responsible approach to work.
Job description
Job responsibilities
Essential Qualifications and Skills:
- NVQ Level 2 in Administration or equivalent.
- Good standard of general education to GCSE level or equivalent, including Maths and English Language.
- Proficient in Microsoft Office applications including Outlook, Excel, and Word.
- Excellent organisational skills and the ability to prioritize workload effectively.
- Knowledge of General Data Protection Regulations 2018 and Trust Access Policy.
Desirable Attributes:
- Previous experience in an administrative role within a healthcare setting.
- Understanding of patient administration pathways and Referral to Treatment rules and guidelines.
- Professionalism, caring attitude, and a responsible approach to work.
Person Specification
Qualifications
Essential
- oGood standard of general education to GCSE level or equivalent, including Maths and English Language.
- oGood keyboard skills
- oNVQ Level 2 in administration
Desirable
- oPrevious Administration experience
- oVocational Level 3 in administration
Experience
Essential
- oExperience of providing a service to patients or customers
- oExperience of using electronic systems
- oExperience of Microsoft Office products
Desirable
- oUnderstanding of patient administration pathways
- oKnowledge of working within the General Data Protection Regulations 2018
Skills
Essential
- oTeam working
- oGood organisational skills
- oAbility to prioritise own workload
- oAbility to communicate effectively using a variety of media
Desirable
- oKnowledge of Referral to Treatment rules and guidelines
Person Specification
Qualifications
Essential
- oGood standard of general education to GCSE level or equivalent, including Maths and English Language.
- oGood keyboard skills
- oNVQ Level 2 in administration
Desirable
- oPrevious Administration experience
- oVocational Level 3 in administration
Experience
Essential
- oExperience of providing a service to patients or customers
- oExperience of using electronic systems
- oExperience of Microsoft Office products
Desirable
- oUnderstanding of patient administration pathways
- oKnowledge of working within the General Data Protection Regulations 2018
Skills
Essential
- oTeam working
- oGood organisational skills
- oAbility to prioritise own workload
- oAbility to communicate effectively using a variety of media
Desirable
- oKnowledge of Referral to Treatment rules and guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
