Hull University Teaching Hospitals NHS Trust

Access Management Officer

The closing date is 05 June 2025

Job summary

To provide an efficient and effective account management service to end users, including processing of access applications, and troubleshooting access related issues. This role requires close liaison with System managers regarding the access granted on their systems and with regard to streamlining the processes involved. The post holder will also be required to work as a Registration Authority Agent granting access to national NHS applications.Duties include supervision of junior staff as and when required to meet peaks in demand for access changes

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Main duties of the job

a) Manages and controls access to multiple systems including CRS systems

b) Acts as a Registration Authority Agent for national NHS applications

c) Supervises junior staff in the delivery of access amendments

d) Works with system administrators to improve the way that access allocated and the access change process

e) Pro-actively liaises with stakeholders in the access management process and implements improvements

f) Maintain access management guidance documentation as a resource for junior staff and other I.T. staff

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

356-25-7157001

Job locations

Hull University Teaching Hospitals

Castle Road

Cottingham

HU16 5JQ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Educated to GCSE/O level/equivalent standard or demonstrable equivalent experience

Desirable

  • ECDL Advanced level

Experience

Essential

  • Relevant experience of, working in customer service/ call handling environment
  • Experience of IT Application Support in a large organisation

Desirable

  • Proven experience of working within software application role, with working knowledge of the Trust' s CRS systems

SKILLS KNOWLEDGE AND ABILITIES

Essential

  • Good organisation and analytical skills
  • Ability to work unsupervised and on own initiative

Desirable

  • Knowledge of CRS systems working processes

PERSONAL ATTIBUTES

Essential

  • Ability to work independently and under pressure
Person Specification

Qualifications

Essential

  • Educated to GCSE/O level/equivalent standard or demonstrable equivalent experience

Desirable

  • ECDL Advanced level

Experience

Essential

  • Relevant experience of, working in customer service/ call handling environment
  • Experience of IT Application Support in a large organisation

Desirable

  • Proven experience of working within software application role, with working knowledge of the Trust' s CRS systems

SKILLS KNOWLEDGE AND ABILITIES

Essential

  • Good organisation and analytical skills
  • Ability to work unsupervised and on own initiative

Desirable

  • Knowledge of CRS systems working processes

PERSONAL ATTIBUTES

Essential

  • Ability to work independently and under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull University Teaching Hospitals

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull University Teaching Hospitals

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

RA and ESC Helpdesk Manager

Maxine Buckingham

maxine.buckingham3@nhs.net

01482468491

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

356-25-7157001

Job locations

Hull University Teaching Hospitals

Castle Road

Cottingham

HU16 5JQ


Supporting documents

Privacy notice

Hull University Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)