Job summary
An exciting opportunity has arisen for three Benefits & Change Managers to join the Humber Health Partnership Digital Services Team on a fixed-term contract for two years.
The Humber Health Partnership Digital Services Team is responsible for the development, implementation, and ongoing management and support of the Group's Digital Strategy.
We are looking to appoint three Benefits & Change Managers who will work as part of the team to deliver the change and benefits associated with the implementation of an Electronic Patient Record system. The successful candidates will possess excellent communication, analytical, problem-solving, and change management skills. A good understanding of clinical and operational processes in a hospital environment is essential, along with experience in hardware and software. A collaborative team approach is also vital. Additionally, there will be a need to travel to other Trust and Local Healthcare provider sites.
For full details of the job requirements, please refer to the job description and person specification.
Main duties of the job
Key Responsibilities:
- Lead and facilitate change management, ensuring correct methodologies and documentation are maintained.
- Plan, develop, and implement future ways of working.
- Engage with all stakeholders impacted by the change.
- Specify detailed user requirements and agree on development timescales with relevant suppliers/project managers.
- Provide and present complex information to stakeholders, managing resistance to change.
- Develop and maintain a detailed knowledge of digital clinical systems applications.
- Ensure business change processes align with the Group's strategic vision and digital aspirations.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
Knowledge and Skills:
- Excellent communication and relationship skills, including formal presentations and managing resistance to change.
- Advanced computer literacy, including MS Office/365 suites, MS Visio, and digital platforms like Webex and Microsoft Teams.
- Specialist knowledge in change management methodology and benefits realisation.
- Analytical skills to interpret and analyse complex financial, statistical, and data information.
- Planning and organisational skills to manage complex activities and tasks.
Qualifications and Experience:
- Degree or equivalent experience in a relevant discipline within the NHS.
- Practical knowledge of project management skills (e.g., PRINCE2).
- Experience in a benefits and change management environment.
- Advanced use of MS Office/365 product suite.
Job description
Job responsibilities
Knowledge and Skills:
- Excellent communication and relationship skills, including formal presentations and managing resistance to change.
- Advanced computer literacy, including MS Office/365 suites, MS Visio, and digital platforms like Webex and Microsoft Teams.
- Specialist knowledge in change management methodology and benefits realisation.
- Analytical skills to interpret and analyse complex financial, statistical, and data information.
- Planning and organisational skills to manage complex activities and tasks.
Qualifications and Experience:
- Degree or equivalent experience in a relevant discipline within the NHS.
- Practical knowledge of project management skills (e.g., PRINCE2).
- Experience in a benefits and change management environment.
- Advanced use of MS Office/365 product suite.
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent, experience within the NHS undertaking a relevant discipline.
- oExperienced PC user.
- oUnderstanding of Data Protection Act, security and confidentiality issues
- oAdvanced use of MS Office/365 product suite including Visio and excel
Desirable
- oECDL qualification or equivalent.
- oChange management and managing benefits qualification
- oPRINCE2 Foundation and Practitioner Qualification or project management knowledge to post graduate level
Experience
Essential
- oExperience of working within a Change Management environment.
- oExperience of organising and chairing meetings and workshops
Desirable
- oKnowledge of a service change activity
- oKnowledge of Benefits Realisation techniques
- oManagement of projects
Skills, Knowledge and Ability
Essential
- oCompetent electronic, oral and written communicator.
- oSelf-motivation/ proactive
- oAbility to motivate others.
- oAble to work unsupervised and use own initiative.
- oTask orientated.
- oLeadership qualities.
- oAnalytical mind.
- oFlexible approach to work as determined by deadlines and Project requirements
- oUnderstanding of clinical processes
Other Requirements
Essential
- oAbility to build positive working relationships, respecting and valuing others and being inclusive
- oVery occasional requirement to work shifts and unsociable hours
- oVery occasional requirement to work in operation and clinical environments
Desirable
- oKnowledge of Trust Digital Strategy.
- oKnowledge of HUTH digital systems
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent, experience within the NHS undertaking a relevant discipline.
- oExperienced PC user.
- oUnderstanding of Data Protection Act, security and confidentiality issues
- oAdvanced use of MS Office/365 product suite including Visio and excel
Desirable
- oECDL qualification or equivalent.
- oChange management and managing benefits qualification
- oPRINCE2 Foundation and Practitioner Qualification or project management knowledge to post graduate level
Experience
Essential
- oExperience of working within a Change Management environment.
- oExperience of organising and chairing meetings and workshops
Desirable
- oKnowledge of a service change activity
- oKnowledge of Benefits Realisation techniques
- oManagement of projects
Skills, Knowledge and Ability
Essential
- oCompetent electronic, oral and written communicator.
- oSelf-motivation/ proactive
- oAbility to motivate others.
- oAble to work unsupervised and use own initiative.
- oTask orientated.
- oLeadership qualities.
- oAnalytical mind.
- oFlexible approach to work as determined by deadlines and Project requirements
- oUnderstanding of clinical processes
Other Requirements
Essential
- oAbility to build positive working relationships, respecting and valuing others and being inclusive
- oVery occasional requirement to work shifts and unsociable hours
- oVery occasional requirement to work in operation and clinical environments
Desirable
- oKnowledge of Trust Digital Strategy.
- oKnowledge of HUTH digital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
