Hull University Teaching Hospitals NHS Trust

Hub Manager

Information:

This job is now closed

Job summary

We have an exciting opportunity within hub 1A as Hub Manager for Oral &Maxillo Facial, Ear Nose and Throat, and Audiology.

You will be responsible for proactively managing the administration team, including outpatients, WL and typing and tracking teams. Focus will be on ensuring the hub is meeting the expected KPI's and identifying continuous service improvements.

You'll be required to analyse performance data ensuring high standards of operational integrity, using the data to coach and develop your team.

As an advocate for the clinical administration service, you will be a visible role model promoting the work and achievements of our teams.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

If you are someone who;

  • Can motivate and inspire teams to do the right things for our patients every day
  • Is passionate about what you do and takes pride in delivering the very best work
  • Has excellent verbal and written communication skills with a confident telephone manner
  • Has previous experience of managing a team
  • Has a good understanding of and strong interest in the NHS
  • Has experience of working effectively with minimal supervision
  • Thrives on a challenge
  • Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines
  • Is an effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues
  • Has great writing and administrative skills, with competency in using Microsoft Office - Excel, Outlook, Word, PowerPoint
  • Uses their initiative and can think on their feet

Then we'd love to hear from you!

We know that investing in our staff's development, and supporting and caring for them, will enable them to deliver great care; with commitment, compassion and courage. You will be able to enjoy a fulfilling career within the NHS with opportunities to develop, grow and progress.

The benefits are also great too with a starting salary of £28,407, rising with regular increments. 27 days annual leave plus bank holidays upon entry and eligibility to join the NHS pension scheme as well as many other benefits.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Details

Date posted

20 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year PR PA

Contract

Permanent

Working pattern

Full-time

Reference number

356-24-6345822

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Experience

Essential

  • Experience of providing a service to patients/customers

Desirable

  • Experience of the Clinical administration pathway

Experience

Essential

  • Management/Supervisory experience
  • Experience of Microsoft Office products
  • Understanding of the clinical administration pathway
  • Experience of working in a multidisciplinary team

Desirable

  • Leading a Team
  • Project/Change Management Experience

Skills

Essential

  • Knowledge of Referral to Treatment rules and guidelines
  • Ability to communicate effectively using a variety of media
  • Proven experience of working to deadlines
  • Proactive and able to work on own initiative

Desirable

  • o Ability to analyse data
  • Previous NHS experience
Person Specification

Experience

Essential

  • Experience of providing a service to patients/customers

Desirable

  • Experience of the Clinical administration pathway

Experience

Essential

  • Management/Supervisory experience
  • Experience of Microsoft Office products
  • Understanding of the clinical administration pathway
  • Experience of working in a multidisciplinary team

Desirable

  • Leading a Team
  • Project/Change Management Experience

Skills

Essential

  • Knowledge of Referral to Treatment rules and guidelines
  • Ability to communicate effectively using a variety of media
  • Proven experience of working to deadlines
  • Proactive and able to work on own initiative

Desirable

  • o Ability to analyse data
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Support Manager

Clare Baines

claire.baines11@nhs.net

01482608762

Details

Date posted

20 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year PR PA

Contract

Permanent

Working pattern

Full-time

Reference number

356-24-6345822

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Supporting documents

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