Hull University Teaching Hospitals NHS Trust

Administrator

Information:

This job is now closed

Job summary

We are looking for administrators to join the Administration Team at Hull University Teaching Hospital to support our Community Diagnostic Centre services.

The roles will primarily be based at the Wilberforce Health Centre on Story Street, before eventually transitioning to a new facility on Albion Square.

As an Administrator, you will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients.

Our primary focus is ensuring we find the right candidates, so days and number of hours per week can be discussed. However the core hours of the working days are 8:30 - 5pm.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

Our Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. Our roles are varied and challenging and your day to day duties may include;

  • Management of appointments
  • Face to face Patient contact
  • Reception duties
  • Helping track our patients through their journey to ensure a great patient experience

With a starting salary of £22,383 per annum/pro rata, with a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave pro rata, plus bank holidays) and offer excellent opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

  • Communication to support our patients
  • Patient focused attitude
  • Empathy
  • Friendly & Welcoming

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator position further, please get in touch.

About us

Hull University Teaching Hospitals is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites, are Hull Royal Infirmary and Castle Hill Hospital for HUTH and Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLaG.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.

Details

Date posted

19 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

356-24-6130490

Job locations

Wilberforce Health Centre

Story Street

Hull

HU1 3SA


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications / exp

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language

Desirable

  • A/Level or Degree Level education

Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
Person Specification

Qualifications / exp

Essential

  • Good standard of general education to GCSE level or equivalent, including Maths and English Language

Desirable

  • A/Level or Degree Level education

Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Experience of Microsoft Office products

Desirable

  • Understanding of the clinical administration pathway
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Skills

Essential

  • Team working
  • Good organisational skills
  • Ability to prioritise own workload
  • Good keyboard skills
  • Ability to communicate effectively using a variety of media

Desirable

  • Knowledge of Trust Access Policy
  • Knowledge of, and adherence to, General Data Protection Regulations 2018

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Wilberforce Health Centre

Story Street

Hull

HU1 3SA


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Wilberforce Health Centre

Story Street

Hull

HU1 3SA


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Clinical Administration Manager

Marcus Sowersby

m.sowersby@nhs.net

01482468161

Details

Date posted

19 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

356-24-6130490

Job locations

Wilberforce Health Centre

Story Street

Hull

HU1 3SA


Supporting documents

Privacy notice

Hull University Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)