Patient Discharge Assistant

Hull University Teaching Hospitals NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has risen for a Patient Discharge Assistant to join our wonderful team on Elderly Assessment Unit.

We are looking for a dynamic , highly motivated person to support the patient flow in a busy assessment unit.

The successful candidate will have excellent communication and negotiation skills, ability to prioritise workload, working proactively with the Co--ordinater.

The candidate will able to demonstrate excellent and accurate record keeping and can demonstrate effective and appropriate IT / telephone skills.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

  • The Progress Chaser will be expected to work as part of the ward team under the direction of the Nurse in Charge They will facilitate the discharge of patients from the ward area in line with the Trust standards and policies. The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals and medical / nursing staff.
  • Ensure that suitable patients are transferred to the discharge lounge as soon as possible.
  • Ensure that from admission they will collect collateral histories from family members. To ascertain whether patients are receiving the correct support and care in the home / community.
  • The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times.

About us

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Date posted

05 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per rota, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

356-24-5892995

Job locations

Hull Royal Infirmary

Hull

HU3 2JZ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • GCSE Maths and English or equivalent

Desirable

  • NVQ Level 3 or equivalent experience

Experience

Essential

  • Use of IT in the workplace
  • Experience of working in an acute care environment

Desirable

  • Previous experience in a caring role

Skills, Knowledge & Ability

Essential

  • Excellent keyboard skills
  • Excellent communication and interpersonal skills
  • Ability to communicate with staff at all levels in an appropriate manner
  • Excellent organisation /prioritising skills
  • Team Member
  • Diplomacy and tact
  • High standard of accuracy Ability to use own initiative

Desirable

  • Understanding of the needs of people in a clinical / care setting
  • Health & Safety awareness
  • Aware of Trust policies and procedures

Other Requirements

Essential

  • To complete venepuncture training

Personal Attributes

Essential

  • Professional, sympathetic & empathetic
Person Specification

Qualifications

Essential

  • GCSE Maths and English or equivalent

Desirable

  • NVQ Level 3 or equivalent experience

Experience

Essential

  • Use of IT in the workplace
  • Experience of working in an acute care environment

Desirable

  • Previous experience in a caring role

Skills, Knowledge & Ability

Essential

  • Excellent keyboard skills
  • Excellent communication and interpersonal skills
  • Ability to communicate with staff at all levels in an appropriate manner
  • Excellent organisation /prioritising skills
  • Team Member
  • Diplomacy and tact
  • High standard of accuracy Ability to use own initiative

Desirable

  • Understanding of the needs of people in a clinical / care setting
  • Health & Safety awareness
  • Aware of Trust policies and procedures

Other Requirements

Essential

  • To complete venepuncture training

Personal Attributes

Essential

  • Professional, sympathetic & empathetic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull Royal Infirmary

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Ward Sister

Roberta Chapman

roberta.chapman1@nhs.net

01482482336

Date posted

05 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per rota, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

356-24-5892995

Job locations

Hull Royal Infirmary

Hull

HU3 2JZ


Supporting documents

Privacy notice

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