Waiting Well Coordinator

Job summary

The Waiting Well Coordinator will actively manage and support patients while they are on the waiting list for orthopaedic operations, mainly hip and knee replacement procedures, whilst ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality patient focussed service.

The postholder will have a crucial role in supporting adult patients awaiting surgery, enabling them to identify and address their health and wellbeing needs and being a knowledgeable point of contact

The post will require the successful applicant to use information provided by the patient to sign post the patient to the appropriate pathway to optimize them prior to their surgery.

The WWC will work closely with the trust Electronic Patient Record 'Lorenzo'

When the patient is seen by the consultant in the outpatient clinic and placed on the waiting list for surgery, a number of modifiable risk factors will be listed on an 'add to waiting list form' on Lorenzo. The patient will also have blood tests when they are listed for surgery and will be registered on the relevant PKB care plan.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role

Main duties of the job

The Waiting Well Coordinator will appraise the 'add to waiting list' form to identify the modifiable risk factors relevant and contact the patient to signpost them to the appropriate service

• Digital Weight management
• Exercise class
• Nutritional advice - dietician
• Diabetes pre-Operative Nurse
• Anaemia pathway
• Smoking cessation
• Alcohol cessation
• Mental health input

These resources already exist and the WWC will encourage the patient to ring or email the relevant group.

The WWC will keep a record of which pathways the patient has been referred to and will contact the patient again after 2-3 months to ensure they are completing the relevant health optimisation

The role is for two days a week on a 6 month basis, to establish the links with both Outpatients, surgical listings and pre-assessment to develop access points earlier in the pathway. Then a selection of patients would be referred and managed with by the WWC linking with appropriate Trust and partner organisations. This will include referrals for the Goole HUB.

This will run for 6 months with the potential to extend to 12 months, to provide a cohort to assess against the non-optimised patients and review;-

• Health improvements
  • % stopping smoking
  • Improved HbA1C in those with Diabetes
  • Average weight loss
  • Improved Hb prior and post-surgery
  • Improved general health (questionnaire) - at addition to waiting list and post-surgery
  • Mental health assessment scores - at addition to waiting list and post-surgery
  • Length of Stay

About us

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.