Hull University Teaching Hospitals NHS Trust

Senior Administrator

Information:

This job is now closed

Job summary

We are looking for Senior Administrator Coordinator within Clinical Administration in HUB 9B Respiratory team, this is an exciting opportunity for the right person.

** THIS IS A FIXED TERM 12 MONTH SECONDMENT**

The Senior Administrator will be assisting the Team Leader with a number of reports and requirements with regards to the HUB KPI's. Management of Business Intelligence Reporting tool and ensuring that the HUB Team Leader is supported with the Outpatient reports and liaising with the HUB Team members in ensuring that required actions are completed.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

Our Senior Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway. Our roles are varied and challenging and some of your day to day duties may include;

  • Tracking patients through their journey to ensure a great patient experience
  • Using the Business Intelligence reporting tool to ensuring we have upto date outpatient figures
  • Liasing with other colleagues to complete all necessary tasks
  • Supporting the Team Leader

With a starting salary of £22816.00 per annum pro rata with increments throughout your service, a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays pro rata) and offer excellent opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

  • Communication to support our patients
  • Patient focused attitude
  • Empathy
  • Friendly & Welcoming

The successful candidates will join a small friendly and supportive team that values the contribution of all staff.

About us

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

Details

Date posted

30 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

356-23-5847426

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Please contact if you require anymore information.

PERSON SPECIFICATION Qualifications Essential criteria
  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • NVQ Level 3 in administration or equivalent
Experience Essential criteria
  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Team Working
  • Experience of Microsoft Office products
Desirable criteria
  • Previous NHS administration experience
  • Experience of supervising a team
  • Understanding of the Clinical administration pathway
  • Experience of conflict resolution
Skills, Knowledge and Ability Essential criteria
  • Good Organisational skills
  • Ability to prioritise own workload
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
  • Excellent keyboard skills
  • Knowledge of clinical pathways
  • Ability to communicate effectively using a variety of media
  • Proven experience of working to deadlines
  • Problem solving abilities and use of own initiative
  • Proactive and able to work on own initiative
Desirable criteria
  • Knowledge of Lorenzo
  • Ability to prioritise and allocate the team workload.
  • Knowledge of Medical Terminology
  • Knowledge of Referral to Treatment rules and guidelines
  • Good understanding of the NHS Agenda

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Please contact if you require anymore information.

PERSON SPECIFICATION Qualifications Essential criteria
  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
  • NVQ Level 3 in administration or equivalent
Experience Essential criteria
  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Team Working
  • Experience of Microsoft Office products
Desirable criteria
  • Previous NHS administration experience
  • Experience of supervising a team
  • Understanding of the Clinical administration pathway
  • Experience of conflict resolution
Skills, Knowledge and Ability Essential criteria
  • Good Organisational skills
  • Ability to prioritise own workload
  • Knowledge of, and adherence to, General Data Protection Regulations 2018
  • Excellent keyboard skills
  • Knowledge of clinical pathways
  • Ability to communicate effectively using a variety of media
  • Proven experience of working to deadlines
  • Problem solving abilities and use of own initiative
  • Proactive and able to work on own initiative
Desirable criteria
  • Knowledge of Lorenzo
  • Ability to prioritise and allocate the team workload.
  • Knowledge of Medical Terminology
  • Knowledge of Referral to Treatment rules and guidelines
  • Good understanding of the NHS Agenda

Person Specification

Qualifications

Essential

  • Good Standard of education to GCSE Level or Equivalent including Maths and English
  • Good Keyboard Skills
  • NVQ In Administration
  • Previous Experience in a Healthcare Setting

Desirable

  • Vocational Level 3 Admin qualification

Experience

Essential

  • Experience of using electronic systems including Lorenzo
  • Experience of Microsoft office products

Desirable

  • Understanding Clinical Admin Pathways
  • Knowledge of general data protection Regulations 2018

Skills

Essential

  • Team Working
  • Excellent organisational Skills
  • Ability to Prioritise workload
  • Excellent keyboard skills
  • Ability to communicate Effectively
  • Proactive and able to work on own initiative

Desirable

  • Referral to Treatment rules and Guideline knowledge
  • Able to use reporting tools such as BI

Personal Attributes

Essential

  • Professional
  • Caring
  • Honest
  • Accountable
  • Responsible
Person Specification

Qualifications

Essential

  • Good Standard of education to GCSE Level or Equivalent including Maths and English
  • Good Keyboard Skills
  • NVQ In Administration
  • Previous Experience in a Healthcare Setting

Desirable

  • Vocational Level 3 Admin qualification

Experience

Essential

  • Experience of using electronic systems including Lorenzo
  • Experience of Microsoft office products

Desirable

  • Understanding Clinical Admin Pathways
  • Knowledge of general data protection Regulations 2018

Skills

Essential

  • Team Working
  • Excellent organisational Skills
  • Ability to Prioritise workload
  • Excellent keyboard skills
  • Ability to communicate Effectively
  • Proactive and able to work on own initiative

Desirable

  • Referral to Treatment rules and Guideline knowledge
  • Able to use reporting tools such as BI

Personal Attributes

Essential

  • Professional
  • Caring
  • Honest
  • Accountable
  • Responsible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Amy Mathie

amy.mathie@nhs.net

01482461544

Details

Date posted

30 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

356-23-5847426

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ


Supporting documents

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