Clerical Officer

Job summary

We are looking for 2 part time staff, to cover main reception , work in the Medical Reports Department , dealing with solicitors and the general public.

General admin duties, Telephone work, Contact with public authorities.

We are looking for 2 enthusiastic and hard working individuals, who are competent in reception and dealing with patients and visitors.

Post 1 Monday & Friday 08.30 - 17.00 ( with 1 hour Lunch )

Post 2 Monday & Friday 08.30 - 17.00 ( with 1 hour Lunch )

Working for a large organization. Good career opportunities available.

Main duties of the job

Provide a comprehensive clerical and administrative support service tothe medical reports process and the enquiry desk.

Be responsible for locating and tracking out casenotes on the Lorenzosystem in line with Trust guidelines and proceduresResponsible for locating A&E numbers, and obtain casualty cardsAct as the first point of contact for telephone queries from Solicitorsand Clinicians, dealing with them appropriately, or escalating higher ifnecessary

Act as first point of contact for patients and the public, directing them todepartments and wards, and dealing with telephone enquiriesBe able to carry out duties, and seek advice from the Manager whennecessary.

Participate in the PPDR process and develop methods of flexiblelearning to assist with continuing self development.

Participate in staff briefings and access Trust media in order to keepabreast of Trust activity and matters relevant to the postProvide cover for the main reception on a daily basis, in order to assistrelatives, patients and staff

About us

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.