Job summary
At Hull University Teaching Hospitals our staff are the most valuable resource we have and we are committed to creating a happy and healthy workforce who feel engaged, energised and fulfilled at work.
We're looking for REMARKABLE PEOPLE to work in this EXTRAORDINARY PLACE.
The role.....
We are seeking 2 Hub Managers in Hub 4 and Hub 8 to help motivate a clinical administration team in supporting our clinical colleagues and key stakeholders.
You will be responsible for proactively managing Hubs, Out Patients teams, waiting lists and patient correspondence adhering to performance targets and identifying continuous service improvements.
You'll be required to analyse performance data ensuring high standards of operational integrity, using the data to coach and develop your team.
As an advocate for the clinical administration service, you will be a visible role model promoting the work and achievements of our teams.
Main duties of the job
You will be responsible for proactively managing Hubs, Out Patients teams, waiting lists and patient correspondence adhering to performance targets and identifying continuous service improvements.
You'll be required to analyse performance data ensuring high standards of operational integrity, using the data to coach and develop your team.
As an advocate for the clinical administration service, you will be a visible role model promoting the work and achievements of our teams.
About us
Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.
HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.
The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.
HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Qual
Essential
- Management/Team leader qualification
Desirable
Experience
Essential
- Experience of providing a service to patients / customers
- Experience of managing a team
- Experience of conflict resolution
- Experience of working within general data
Desirable
- Experience of managing the administration department in an NHS Organisation
- Project / change management experience
Knowledge of applicant NHS guidlines, policy and GDPR
Essential
- Team Working
- Good Organisational skills
- Ability to prioritise Team workload
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities
- Proactive and able to work on own initiative
Desirable
- Worked with Referral to treatment targets
- Ability to analyse data
- Pervious NHS experience
Person Specification
Qual
Essential
- Management/Team leader qualification
Desirable
Experience
Essential
- Experience of providing a service to patients / customers
- Experience of managing a team
- Experience of conflict resolution
- Experience of working within general data
Desirable
- Experience of managing the administration department in an NHS Organisation
- Project / change management experience
Knowledge of applicant NHS guidlines, policy and GDPR
Essential
- Team Working
- Good Organisational skills
- Ability to prioritise Team workload
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities
- Proactive and able to work on own initiative
Desirable
- Worked with Referral to treatment targets
- Ability to analyse data
- Pervious NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
