Job summary
We are looking for a part time administrator to join the Administration Team here within the Women's and Children's Hospital at Hull University Teaching Hospital. As an Administrator, you will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .
The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As anAdministrator you will be involved in the end to end patient pathway providing administrative support to our your line managers within Administration and the wider organisation.
Main duties of the job
Our Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. Our roles are varied and challenging and your day to day duties may include;
- Management of appointments
- Face to face Patient contact
- Reception duties
- Typing correspondence
- Helping track our patients through their journey to ensure a great patient experience
With a starting salary of £22,383 per annum with a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent opportunities to progress within clinical administration.
Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;
- Communication to support our patients
- Patient focused attitude
- Empathy
- Friendly & Welcoming
The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.
Should you wish to discuss our Administrator position further, please get in touch.
About us
Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.
HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.
The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.
HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Qualifications / exp
Essential
- Good standard of general education to GCSE level or equivalent, including Maths and English Language
- Good keyboard skills
- NVQ Level 2 in administration
Desirable
- Previous Administration experience
- Vocational Level 3 in administration
Experience
Essential
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Experience of Microsoft Office products
Desirable
- Understanding of the clinical administration pathway
- Knowledge of, and adherence to, General Data Protection Regulations 2018
Skills
Essential
- Team working
- Good organisational skills
- Ability to prioritise own workload
- Knowledge of , and adherence to , General Data Protection Regulations 2018
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proactive and able to work on own initiative
Desirable
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of, and adherence to, General Data Protection Regulations 2018
Person Specification
Qualifications / exp
Essential
- Good standard of general education to GCSE level or equivalent, including Maths and English Language
- Good keyboard skills
- NVQ Level 2 in administration
Desirable
- Previous Administration experience
- Vocational Level 3 in administration
Experience
Essential
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Experience of Microsoft Office products
Desirable
- Understanding of the clinical administration pathway
- Knowledge of, and adherence to, General Data Protection Regulations 2018
Skills
Essential
- Team working
- Good organisational skills
- Ability to prioritise own workload
- Knowledge of , and adherence to , General Data Protection Regulations 2018
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proactive and able to work on own initiative
Desirable
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of, and adherence to, General Data Protection Regulations 2018
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Women's and Children's Hospital, Hull Royal Infirmiry
Anlaby Road
Hull
HU3 2JZ
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
