Hull University Teaching Hospitals NHS Trust

Senior Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for dynamic and enthusiastic individual to join our Clinical Administration Service as Senior Administrators within the Renal Team (Hub 9a) based at Hull Royal Infirmary

Our Senior Administrators play a vital role in the delivery of patient care via the management of the patient's end-to-end pathway. Our roles are varied and challenging, and your day-to-day duties may include.

  • Typing patient letters
  • Supervising, coaching and developing our Administrators
  • Tracking patients through their journey to ensure a great patient experience.

Within the Clinical Administration Service, we pride ourselves on making a difference. You will be able to enjoy a rewarding career within the NHS with opportunities to develop and grow as an individual.

Although previous administration experience is desirable, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude.

The successful candidates will join a friendly and supportive team that values the contribution of all staff.

Main duties of the job

Our Senior Administrators play a vital role in the delivery of patient care via the management of the patient's end-to-end pathway. Our roles are varied and challenging, and your day-to-day duties may include.

  • Supervising, coaching and developing our Administrators
  • Tracking patients through their journey to ensure a great patient experience
  • Typing patient letter.
  • Management of patient queries.

Within the Clinical Administration Service, we pride ourselves on making a difference and you will be able to enjoy a rewarding career within the NHS with opportunities to develop and grow as an individual.

Although previous administration experience, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. You may have some supervisory duties and as such experience in staff management would be an advantage but not essential.

About us

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.

Details

Date posted

04 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

356-23-5411112

Job locations

Alderson House, Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Good standard of general education to GCSE level including Maths and English Language
  • Excellent Keyboard skills

Desirable

  • NVQ Level 3 in administration or equivalent

Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Team Working
  • Experience of Microsoft office products
  • Working knowledge of general data protection regulations 2018

Desirable

  • Previous NHS admin experience
  • Experience of conflict resolution

Skills, Knowledge and Ability

Essential

  • Good Organistional Skills
  • Proven experience of working to deadlines
  • Ability to prioritise workload
  • Team working
  • Knowledge of clinical pathways
  • Ability to communicate
  • Problem solving abilities and use of own initiative and proactive

Desirable

  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of lorenzo
  • Ability to prioritise and allocate the team workload
  • Knowledge of medical terminology
  • Good understanding of the NHS agenda
Person Specification

Qualifications

Essential

  • Good standard of general education to GCSE level including Maths and English Language
  • Excellent Keyboard skills

Desirable

  • NVQ Level 3 in administration or equivalent

Experience

Essential

  • Experience of providing a service to patients or customers
  • Experience of using electronic systems
  • Team Working
  • Experience of Microsoft office products
  • Working knowledge of general data protection regulations 2018

Desirable

  • Previous NHS admin experience
  • Experience of conflict resolution

Skills, Knowledge and Ability

Essential

  • Good Organistional Skills
  • Proven experience of working to deadlines
  • Ability to prioritise workload
  • Team working
  • Knowledge of clinical pathways
  • Ability to communicate
  • Problem solving abilities and use of own initiative and proactive

Desirable

  • Knowledge of Referral to Treatment rules and guidelines
  • Knowledge of lorenzo
  • Ability to prioritise and allocate the team workload
  • Knowledge of medical terminology
  • Good understanding of the NHS agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Alderson House, Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Alderson House, Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Gemma Evans

Gemma.evans32@nhs.net

01482469039

Details

Date posted

04 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

356-23-5411112

Job locations

Alderson House, Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ


Supporting documents

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