Job summary
The Progress Chaser is expected to work as part of the team under the direction of the coordinator/ward manager and Matron, to ensure the smooth flow of patients to and from the unit. It is expected that by coordinating administrative tasks, and liaising with other departments and wards and multi-disciplinary, the post holder will contribute to the efficient and effective running of the unit.
Working in partnership with the Nurse coordinator, the post holder will maintain the computer based system for patient flow and ensure tests are ordered and carried out at appropriate times.
To aid in discharge and patient transfer.
The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times.
The post holder will offer support, guidance and minimal nursing intervention for both patients and relatives
Main duties of the job
. Communication & Relationship Skills. Answer the phone and deal with requests for information, whilst maintaining confidentiality.
. Relaying messages to other members of staff.
. Liaise with the Emergency department and other wards to facilitate a safe efficient transfer to/from the unit.
. Where required support a patients discharge, using the computer system, completing discharge observations, removing cannulas and completing treatments if appropriate.
. As directed liaise other admitting areas with regard to bed requests and discuss potential delays with site manager.
. Bleep medical staff for specialty opinions as requested and ensures times of request and reviews are documented
. Problem solving where there are barriers in the system.
About us
Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.
HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £800 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.
The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.
HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Skills
Essential
- Excellent communication skills
- Excellent interpersonal skills
- Ability to work within the confines of a team
- Ability to work autonomously and manage own work-load
Desirable
- Knowledge of hospital patient flow/discharge process
- Computer skills
- Computer literate with good keyboard skills Ability to prioritise and organise own workload
- Ability to work unsupervised and use initiative
Qualifications
Essential
- Good general education including GCSE English grade C or above (or equivalent)
- Ability to use and knowledge of Microsoft packages: -Word -Excel -Outlook -Internet Explorer
Desirable
Experience
Essential
- A broad knowledge of discharge processes
- Experience of working in Acute Medicine
Desirable
- Knowledge of being part of a multi-disciplinary team
- Experience of working within NHS
Personal Attributes
Essential
- Be Motivate
- Be Assertive
- Ability to motivate a team and support others
- Ability to adopt change
- Flexible approach to work
Desirable
- Willingness to uphold the Trust's values
Person Specification
Skills
Essential
- Excellent communication skills
- Excellent interpersonal skills
- Ability to work within the confines of a team
- Ability to work autonomously and manage own work-load
Desirable
- Knowledge of hospital patient flow/discharge process
- Computer skills
- Computer literate with good keyboard skills Ability to prioritise and organise own workload
- Ability to work unsupervised and use initiative
Qualifications
Essential
- Good general education including GCSE English grade C or above (or equivalent)
- Ability to use and knowledge of Microsoft packages: -Word -Excel -Outlook -Internet Explorer
Desirable
Experience
Essential
- A broad knowledge of discharge processes
- Experience of working in Acute Medicine
Desirable
- Knowledge of being part of a multi-disciplinary team
- Experience of working within NHS
Personal Attributes
Essential
- Be Motivate
- Be Assertive
- Ability to motivate a team and support others
- Ability to adopt change
- Flexible approach to work
Desirable
- Willingness to uphold the Trust's values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
