Job summary
An exciting opportunity has arisen to join the busy Huth e-Roster Team as an e-Rostering Officer.
The role will involve working within a motivated team environment, building and amending rosters and supporting services across the organisation with their rostering needs.
You will also be responsible for providing system training by supporting the roll out and implementation of e-Roster. You will have experience of teaching end users in small groups
Main duties of the job
You will have proven experience in the field of electronic rostering (preferable Allocate Health-Roster) and other electronic systems and/or operating a customer service helpdesk.
You will possess excellent communication and customer service skills and have exceptional attention to detail. Along with good decision-making and problem-solving skills to work as a subject matter expert, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.
The majority of your working day will be spent using a computer, so IT knowledge is essential. Your IT skills will include experience in using electronic Rostering software, databases and spreadsheets. You will be proficient in MS Excel reporting and have excellent analytical skills. Experience of Word and Outlook is essential.
An awareness of the Allocate Health-roster Software and the Trust Roster Policy would be beneficial.
The successful candidate must be able to use transport to work across sites on occasion
About us
Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.
HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.
The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.
HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Higher IT qualification (eg ECDL Level 2) or equivalent experience.
- A good standard of education or equivalent experience in an appropriate role.
Desirable
- Experience in using HealthRoster.
Knowledge/Experience
Essential
- Experience of producing and managing rotas via an electronic system.
- Proven track record of assisting with trouble shooting and problem solving for software applications
- Experience of delivering training in a one to one situation and groups.
- Knowledge and experience of successful delivery of projects or aspects of large projects.
Desirable
- Experience of delivering training in a classroom setting
- Experience of operating a helpdesk.
Skills/Abilities
Essential
- Team worker
- Ability to prioritise and deliver work of high quality to tight timescales whilst managing conflicting priorities
- Ability to confidently challenge the status quo and recommend improvement.
Desirable
- Able to develop and design learning materials
- Evidence of continued personal development
Person Specification
Qualifications
Essential
- Higher IT qualification (eg ECDL Level 2) or equivalent experience.
- A good standard of education or equivalent experience in an appropriate role.
Desirable
- Experience in using HealthRoster.
Knowledge/Experience
Essential
- Experience of producing and managing rotas via an electronic system.
- Proven track record of assisting with trouble shooting and problem solving for software applications
- Experience of delivering training in a one to one situation and groups.
- Knowledge and experience of successful delivery of projects or aspects of large projects.
Desirable
- Experience of delivering training in a classroom setting
- Experience of operating a helpdesk.
Skills/Abilities
Essential
- Team worker
- Ability to prioritise and deliver work of high quality to tight timescales whilst managing conflicting priorities
- Ability to confidently challenge the status quo and recommend improvement.
Desirable
- Able to develop and design learning materials
- Evidence of continued personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
